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Owner/Operator Manager Resume Example

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OWNER/OPERATOR MANAGER
Professional Summary

Forward-thinking Manager with 8 years of management experience in storefront/online sales environments. Collaborative with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Industrious and enthusiastic creator/operator offering 8 years of purchasing and sales experience. Proven to consistently meet productivity, business and customer service objectives. Skillfully work with all employees to enhance performance and improve day-to-day processes. Diplomatic in resolving internal and customer issues to maximize satisfaction.

Skills
  • Sales and Marketing
  • Consulting
  • Project Management
  • Negotiation
  • Financial Management
  • Creative merchandising
  • Search Engine Optimization
  • Operations management
  • Contract Management
  • Detail-oriented
  • Computer skills
  • Clerical
Work History
Owner/Operator Manager, 06/2013 to Current
Rustic Thoughts Boutique – Kingfisher, OK
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Onboardednew employees, including training, mentoring and new hire documentation.
  • Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Approved regular payroll submissions for 4 employees within Square.
Nurse, 11/2011 to 08/2012
Saint Anthony Hospital – Oklahoma City, Okq
  • Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
  • Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
  • Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
  • Observed and reported patient condition, progress and medication side effects to accurately document updates.
  • Helped patients achieve higher standards of living through effective ADL coaching and assistance.
  • Informed patients and families of effective treatment options and at-home care strategies, enhancing long-term outcomes.
  • Vaccinated patients to protect individuals from measles, pneumonia, influenza and other illnesses of concern.
  • Updated patient charts using Epic with data such as medications to keep records current and support accurate treatments.
  • Analyzed patient responses to medications, therapies and variances in plans of care.
  • Delegated tasks and provided leadership for [Number] nurses and support personnel.
  • Directed patient admission and discharge tasks while managing patients and coordinating care.
  • Educated patients and answered questions about health condition, prognosis and treatment.
  • Supported nursing team in exceeding patient care goals and fostering continuous improvement.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals, including physicians, case managers and social workers.
  • Recognized and understood specific stages of dying process, providing comfort-based care during vulnerable times.
  • Gathered laboratory samples, monitored fluids and read test results to make accurate care decisions.
Nurse, 10/2009 to 04/2011
Select Specialty Hospitals – Oklahoma City, OK
  • Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
  • Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
  • Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
  • Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
  • Observed and reported patient condition, progress and medication side effects to accurately document updates.
  • Helped patients achieve higher standards of living through effective ADL coaching and assistance.
  • Analyzed patient responses to medications, therapies and variances in plans of care.
  • Directed patient admission and discharge tasks while managing patients and coordinating care.
  • Educated patients and answered questions about health condition, prognosis and treatment.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Recognized and understood specific stages of dying process, providing comfort-based care during vulnerable times.
Nurse, 05/2003 to 04/2008
Kingfisher Regional Hospital – Kingfisher, OK
  • Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
  • Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
  • Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
  • Analyzed patient responses to medications, therapies and variances in plans of care.
  • Directed patient admission and discharge tasks while managing patients and coordinating care.
  • Educated patients and answered questions about health condition, prognosis and treatment.
  • Came up with treatment plans and communicated with patients about options, medications and self-management.
  • Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals, including physicians, case managers and social workers.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Recognized and understood specific stages of dying process, providing comfort-based care during vulnerable times.
Education
Associate of Science: Nursing, 05/1996
Canadian Valley Technology Center - Chickasha - Chickasha, OK
High School Diploma: 05/1993
Kingfisher High School - Kingfisher, OK
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Resume Overview

Companies Worked For:

  • Rustic Thoughts Boutique
  • Saint Anthony Hospital
  • Select Specialty Hospitals
  • Kingfisher Regional Hospital

School Attended

  • Canadian Valley Technology Center - Chickasha
  • Kingfisher High School

Job Titles Held:

  • Owner/Operator Manager
  • Nurse

Degrees

  • Associate of Science : Nursing , 05/1996
    High School Diploma : 05/1993

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