Owner/Operator/Licensed Cosmetologist Resume Example Company Name

OWNER/OPERATOR/LICENSED COSMETOLOGIST

Professional Summary

Entrepreneurial leader with solid history of cosmetology industry success over remarkable 8-year career. Build operations from ground up with strategic and scalable approaches. Well-oriented to quickly identify and capitalize on emerging opportunities. Talented in capitalizing on new trends and technologies to boost business initiatives and reach sales objectives.

Skills

Business analysis
Relationship building
Contract Management
Verbal and written communication
Strategic planning

Business Administration
Consulting
Business development
Coaching and mentoring
Operations management

Work History

Owner/Operator/Licensed Cosmetologist | 08/2016 to Current
Company Name - City, State

Assessed financial reports and statements regularly to update processes and operations for greater profitability
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues
Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations
Envisioned and created business identity and advertising materials
Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health
Assessed customer hair texture, treatment history and desired outcome to identify appropriate services
Created memorable customer experiences by including special services such as customized hair experiences and personalized healthy hair care plans
Determined areas in need of improvement and devised targeted corrective actions for each concern to maintain optimal business operations
Monitored market conditions to set accurate pricing structures and take advantage of emerging trends

Volunteer | 06/2014 to Current
Company Name - City, State

Brought in more than $5,000 in new funding with targeted programs
Coordinated and managed events and projects
Provided immediate responses to questions from volunteers
Conferred with representatives of local governments to assess and meet community needs
Volunteered with groups and organizations, including homeless shelter and battered women's shelter, to help with providing food and serving food
Worked with community organizations and government agencies to increase outreach and service utilization
Spoke with community organizations to boost outreach and highlight programs successes

Salon Manager/Liscensed Cosmetologist | 11/2012 to 06/2016
Company Name - City, State

Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory and delegating tasks.
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Conferred with customers to assess requirements and recommend specific services.
Coached and trained employees to optimize performance and achieve demanding business objectives.
Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
Controlled inventory by tracking expenses, purchases and shelf stock.
Established long-term client relationships, increasing sales 85% while developing additional opportunities through networking and referrals.
Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
Promoted business through marketing initiatives, including use of social media.

Reservations Representative | 06/2014 to 02/2015
Company Name - City, State

Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions
Educated customers on promotions to enhance sales
Offered advice and assistance to customers, paying attention to special needs or wants
Answered customer telephone calls promptly to avoid on-hold wait times
Managed over 100 customer calls per day in fast-paced environment
Responded to customer requests for products, services and company information
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns

Education

Winston Salem State University - City | Bachelor of ScienceHealthcare Management , 06/2016

Majored in Healthcare Management
Dean's List Fall 2013- Summer 2016
Graduated cum laude
Member of Tau Beta Sigma National Honorary Band Sorority
Elected Captain of Silky Smooth
Member of Red Sea of Sound Marching Band

Empire Beauty School- Pineville - City | Cosmetology Cosmetology, 05/2012

Awarded Dreams Do Come True (2018)- for alumni inspiring others in their community and being a role model for those looking to enter into the cosmetology industry.

Additional Activities

Planned, organized and hosted annual Sassy Doll Beauty Bar Christmas Toy Drive for families in need.
Host and organize annual school supply drive in addition to providing school-aged girls with free hairstyles, hair tips and tools to jumpstart the school year.
Organized and hosted toiletry drive for items to be donated to the local homeless shelter which assisted over 150 individuals in need in the Winston-Salem community.

Resume Overview

School Attended

Winston Salem State University
Empire Beauty School- Pineville

Job Titles Held:

Owner/Operator/Licensed Cosmetologist
Volunteer
Salon Manager/Liscensed Cosmetologist
Reservations Representative

Degrees

Winston Salem State University - City | Bachelor of Science
Empire Beauty School- Pineville - City | Cosmetology

Owner/Operator/Licensed Cosmetologist Resume Example

Resume Score: 80%

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