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owner operator hair stylist resume example with 17+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Customer-oriented, strategic-thinking operations and sales professional with over 17 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise on expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, turnaround management, territory development and revealing customer needs to deliver solutions. Experienced in handling high-volume customer needs, quickly assessing each customer and offering on-trend recommendations. Skilled at cutting hair and recommending optimal products to drive revenue. Diligent about keeping records accurate and schedules organized. Goal-driven Receptionist with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation.

Skills
  • Customer relations
  • Product knowledge
  • Hair artistry professional
  • Marketing understanding
  • Payment processing expertise
  • Social skills
  • Office equipment operations
  • Recordkeeping and bookkeeping
  • Multi-line telephone skills
  • Business operations understanding
  • Professional and polished presentation
  • Flexible
  • Multitasking and prioritization
  • Service-oriented mindset
Experience
Owner/Operator Hair Stylist, 10/2017 to Current
Life Time FitnessMount Laurel, NJ,
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.
  • Analyzed client business needs and assisted in determining appropriate resources and strategies.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Set pricing structures according to market analytics and emerging trends.
  • Established career goals and success strategies with clients.
  • Kept paper and digital records of bookings, reservations and client needs.
  • Pleasantly welcomed visitors, answered phone calls and preformed all receptionist duties.
Master Stylist, 10/2013 to 10/2017
Life Time FitnessVestavia Hills, AL,
  • Selected hair colors, products and services based on customer preference and individually designed hair care plan.
  • Created repeat business by developing long-term relationships with regular customers to increase client base.
  • Responded to customer inquiries by phone, email and in person.
  • Set up workstation with products, equipment and supplies to facilitate services .
  • Drove retail sales through salon product and service promotion, making specific client recommendations.
  • Designed and recommended home hair care regimens and treatments to meet individual customer needs.
  • Answered phones, scheduled appointments, wrote down messages, sent emails to clients, and helped take care of sending out and receiving mail.
  • Maintained a clean work environment and work space.
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
Master Stylist, 03/2005 to 10/2013
Touchstone CommunitiesHouston - Vlb, TX,
  • Answered and directed incoming calls using multi-line telephone system.
  • Maintained daily calendars and set appointments with clients.
  • Coordinated and communicated with clients daily to gather pertinent information.
  • Scheduled and confirmed appointments.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Maintained professional tone at all times, including during peak rush hours.
  • Pursued continuing education and training to stay up to date with new trends and techniques.
  • Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
  • Sanitized workstations and salon equipment to reduce risk of infection.
  • Trained stylists and assistant on layered cuts, clipper cuts and basic color application.
  • Pre-booked future appointments to increase repeat business.
  • Mentored new staff to enhance salon development and increase productivity.
  • Rewarded loyal clients with free products and incentive programs to show appreciation for continued business.
Receptionist, 09/2003 to 05/2005
Boucher ChevorletCity, STATE,
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Processed payments and assigned temporary plates for cars.
  • Assisted multiple visitors per hour by directing to appropriate personnel and answering average of thirty calls per day.
  • Communicated with vendors to place and receive orders, request services and deliver instructions from office management.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Sorted incoming mail and directed to correct personnel each day.
  • Provided clerical support to all team members to improve office efficiency and enhance productivity.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Maintained professional tone at all times, including during peak rush hours.
Education and Training
Associate of Applied Science: Cosmetology, Expected in 01/2005
Vici Beauty School - Greenfield - Milwaukee, WI
GPA:
: Business, Expected in
MATC - Milwaukee, WI,
GPA:
: Nursing, Expected in
Carroll College - Waukesha, WI,
GPA:
High School Diploma: , Expected in 06/2002
West Allis Central - West Allis, WI,
GPA:

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Resume Overview

School Attended

  • Vici Beauty School - Greenfield
  • MATC
  • Carroll College
  • West Allis Central

Job Titles Held:

  • Owner/Operator Hair Stylist
  • Master Stylist
  • Master Stylist
  • Receptionist

Degrees

  • Associate of Applied Science
  • Some College (No Degree)
  • Some College (No Degree)
  • High School Diploma

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