owner operator resume example with 15+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Adept Manager/Owner-Operator, with over 10 years expertise in sales, along with superior networking, lead generation and business developmental skills. Highly motivated and goal oriented. Built operations from ground up successfully; implementing strategic and scalable approaches that drives profitability, sales, and achieve continuous improvement. Well-oriented to quickly identify and capitalize on emerging opportunities.

  • Recruiting and hiring
  • Team training and development
  • Schedule management
  • Profit and loss accountability
  • Performance improvements
  • Strategies and goal setting according to company guidelines
  • Complex problem solving
  • Operations management
  • Safety assurance
  • Networking abilities
  • Sales planning and implementation
  • Customer retention
  • Economic analysis
  • Inventory control
  • Skilled negotiator
  • Financial management
  • Advertising and marketing
  • Compensation/benefits administration
  • Client relations
  • Medical billing
  • Documentation procedures expert
  • HIPAA compliance
  • Charting expertise
  • CRM and office management software
  • Back office operations
  • Executive presentation development
  • Records management systems
  • Sensitive material handling
  • Sales plan implementation
  • Account balancing reconciliation
  • Customer relations
10/2021 to Current Driver Lmi Aerospace | Wichita, KS,
  • Delivered goods and services to customers in excellent condition.
  • Documented daily mileage, gas and other data.
  • Utilized GPS to optimize routes and continuously meet estimated delivery times.
07/2020 to Current Owner/Operator Lineage Logistics | Twin Falls, ID,
  • Developed, and executed daily operations, and activities providing age appropriate instructions, and care for children.
  • Conferred with parents regarding facility activities, policies, and enrollment procedures.
  • Created methods of modifying inappropriate behavior, and encouraging learning experiences.
  • Designed menu plans, and established food purchase budget.
  • Resolved customer issues efficiently and accurate manner to build loyalty.
  • Evaluated accounts to determine accuracy and resolved any issues to complete satisfaction.
  • Respond to advanced issues with professional and relationship-focused approach.
09/2018 to 03/2020 Financial Advisor Coxhealth | Gainesville, MO,
  • Consulted with clients to assess and meet short- and long-term financial goal.
  • Interviewed clients to determine income, expenses, financial objectives and risk tolerance to developed successful financial plans.
07/2012 to 01/2020 General Manager Exova | Plano, TX,
  • Hired, coached and trained staff and monitored performance.
  • Mentored, coached and trained high performance Agents into leaders while maintaining organizational goals and sustaining corporate objectives.
  • Accomplished revenue increase, improved employee retention objectives in the first year.
  • Tracked customer satisfaction records on each shift and addressed any issues.
  • Outlined and directed sales projects with teams of up to 40 employees.
  • Supported and mentored 12 recruiters to achieve sales goals while exceeding company quota by 20-50%.
  • Conducted employee performance reviews to reward solid performers and help improve struggling staff.
  • Maintained efficient, high-quality services while adhering to budget
  • Grew the business by creatively driving sales and maintaining cost controls.
  • Developed and deepened relationships to form lasting and loyal partnerships.
  • Developed products and managed key accounts while maintaining key customer relationships.
  • Strengthen traceability by developing organizational systems for contracts, records, reports and agendas.
  • Created effective 12 month business plans to ensure strategic decisions were focused on exceeding long-term objectives.
  • Established customer-centric focus to build customer loyalty and retention.
  • Created and implemented highly effective and individualized solutions for clients.
09/2018 to 02/2019 Customer Service/Driver, Warehouse Orders Chevron | Covington, LA,
  • Processed daily inventory receipts and quantities of supplies.
  • Kept facilities organized, clean and well-maintained to best meet program needs.
10/2008 to 12/2010 Administrative Assistant Middlesex Hospital | Essex, CT,
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
  • Directed customer communication to appropriate department personnel.
  • Reviewed and suggested improvements for diverse range of documentation, including interoffice correspondence, reports and presentations.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Scheduled and confirmed appointments.
  • Provided exceptional customer service through effective telephone communication and follow-ups.
08/2008 to 10/2008 Medical Assistant Plymouth Harbor On Sarasota Bay | Sarasota, FL,
  • Scheduled appointments for patients via phone and in person.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Organized charts, documents and supplies to maintain team productivity.
  • Oversaw medical coding, charge entry, claims, pharmacy communications and other day-to-day operations of billing department.
04/2004 to 11/2007 Certified Nursing Assistant Plymouth Harbor On Sarasota Bay | Sarasota, FL,
  • Communicated concerns regarding clients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
  • Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
  • Delivered high level of care to every patient.
11/2003 to 01/2007 Certified Nursing Assistant Lineage Logistics | Watsonville, CA,
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
2006 to 06/2012 Owner/Operator BK Hair Illusions LLC | City, STATE,
  • Balanced cash drawer daily and performed opening and closing duties.
  • Restructured ROI programs to improve accounts receivable by 35%.
  • Maintained efficient, high-quality services while adhering to budget limitations.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Developed and implemented successful sales strategies leading to team exceeding monthly sales goals.
Education and Training
Expected in 03/2013 to to | Leadership Academy , Waco, TX, GPA:
Expected in to to | Nursing Goodwin College, East Hartford, CT GPA:
Expected in to to Medical Assistant | Lincoln Technical Institute , New Britain, CT GPA:
  • Promoted from Agent to Supervisor, in less than 12-months
  • Developed relationships with 200+ new clients and typically exceeded sales goals by 40-60% on average
  • Exceeded sale goals by an average of 45% per year
  • Negotiated with vendors, creating a group benefits package
  • Led team to achieve incentive competition, earning recognition from upper management and financial reward.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Leadership Academy
  • Goodwin College
  • Lincoln Technical Institute

Job Titles Held:

  • Driver
  • Owner/Operator
  • Financial Advisor
  • General Manager
  • Customer Service/Driver, Warehouse Orders
  • Administrative Assistant
  • Medical Assistant
  • Certified Nursing Assistant
  • Certified Nursing Assistant
  • Owner/Operator


  • Medical Assistant

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: