owner operator resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Highly motivated professional with 35 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management.

  • Labor Relations
  • KPI Management
  • Marketing Tactics
  • Assignment Delegation
  • Decision Making
  • Quality Assurance
  • Policy Development and Enforcement
  • Department Oversight
  • Cost Reduction
  • Employee Motivation
  • Finance and Accounting Oversight
  • Performance Evaluation and Monitoring
  • Resource Allocation
  • Management Team Building
  • Business Leadership
  • Sales Promotion
  • Performance Assessment
  • Operations Oversight
  • Staff Scheduling
  • Records Organization and Management
  • Recruitment and Hiring
  • Financial Statement Review
  • Customer Service Management
  • Team Leadership
Owner/Operator, 10/2018 - Current
Lineage Logistics College Park, GA,
  • Lead startup and creation of operational procedures and workflow planning.
  • Oversee and perform project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
  • Resolve issues quickly through meticulous research and quick decision-making.
  • Developed business from ground up and prepared records and operations.
Owner/Operator, 07/1997 - Current
Lineage Logistics Corona, NY,
  • Set pricing structures according to market analytics and emerging trends.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Led startup and creation of operational procedures.
  • Oversaw and conducted staff hiring, initiating new training and scheduled processes to streamline operations.
  • Oversaw workmanship and team performance to drive on-time completion of deliverables.
  • Perform medical billing and coding utilizing current procedure terminology and comprehensive coding.
  • Develop and perform all necessary AHCA credentialing.
  • Develop all company policies and procedure manuals and ensure employee compliance.
  • Employed and managed vendors by negotiating deliverables, cost and expected quality.
  • Hosted special events to boost brand awareness and increase community engagement.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Executed performance reviews to encourage improved productivity for team members.
  • Kept records for production, inventory, income and expenses.
  • Managed operations budgeting, accounts payable and accounts receivable and payroll.
  • Developed business from ground up and prepared records and operations.
Criminal Investigator, 12/1994 - 03/2000
Us Government Other Agencies And Independent Organizations Florissant, MO,
  • Documented facts and statements gathered from complainants, witnesses and accused persons.
  • Obtained and executed search and arrest warrants in full compliance with legal protections.
  • Secured evidence from crime scenes, bodies and secondary locations, carefully following sound evidentiary practices and chain of custody requirements.
  • Testified in court cases to back up case evidence and detail timelines.
  • Sought out witnesses to obtain information about identifiable violations of local, state or federal statutes.
  • Investigated felony-level crimes against persons and property crimes in support of district attorney prosecution cases.
  • Maintained detailed case log of all cases assigned to monitor progress and completion.
  • Maintained organized records of all information and material pertinent to open investigations.
  • Interviewed subjects, targets and witnesses for information verification and corroboration.
  • Testified under oath in administrative hearings and criminal court cases.
  • Ran background checks of individuals to obtain data on character, financial status and personal history.
  • Reported results of investigations with written observations and photographs, and produced final reports.
  • Completed comprehensive face-to-face interviews with subjects, neighbors and employers to generate reports to document investigative findings.
  • Developed case plans and conducted comprehensive investigation tactics to obtain necessary evidence.
  • Liaised with law enforcement agencies to investigate and solve crimes.
  • Verified and authenticated validity and admissibility of evidence and preserved integrity for court hearings.
  • Delivered maximum levels of accuracy when conducting stationary and mobile surveillance on investigatory individuals.
  • Conducted multi-jurisdictional investigations to identify and dismantle criminal organizations.
  • Compiled and analyzed information regarding gang members and activities.
  • Launched undercover operations to better observe and obtain information on suspects.
  • Eliminated process discrepancies by accurately investigating organized crime, homicide, fraud and other major crime cases while preparing, submitting and aiding district attorney prosecution cases.
Police Sergeant, 04/1983 - 12/1994
Lenoir Memorial Hospital Kinston, NC,
  • Trained and mentored staff on correct procedures to maximize efficiency and protect public trust.
  • Reviewed paperwork and case files submitted by subordinate officers to verify accuracy and conformance to strict policies.
  • Responded quickly to calls, questions and complaints from citizens to help in various situations.
  • Collaborated with divisional commanders to maintain consistency in all operations.
  • Informed shift officers of properties to watch and noted criminals understood to be in patrol areas.
  • Supervised crowds at busy events and provided security services to prevent injuries.
  • Reviewed and assessed criminal prosecution information, including search warrants, citations and complaints.
  • Monitored serving of warrants and assisted in making required arrests.
  • Evaluated evidence for validity and admissibility and provided testimony during administrative and criminal court hearings.
  • Managed administrative needs of group, including recordkeeping and report writing, with team of 12 Police Officers.
Education and Training
Associate of Science: Criminal Justice, Expected in 12/1984
Central Naugatuck Valley Community College - Waterbury, CT,
Status -
: Justice and Law Administration, Expected in
Western Connecticut State University - Danbury, CT
Status -
Insurance Adjuster Pre-License: All Lines Insurance Adjuster, Expected in 08/2014
Educo Inc - - Aline, OK,
Status -
  • Attained Florida Insurance Adjuster All Lines -0620 License and have maintained the license through completed CEU's
  • Completed Florida All Lines Insurance Adjuster's Course CEU's since 2014 and currently hold a valid license.
Florida Real Estate Sales Agent: Real Estate Sales, Expected in 05/2021
ProLicense Florida - Online,
Status -
  • Attained Active Florida Real Estate Sales #SL3511831
  • Completed Florida Real Estate Post Licensing Course
  • Licensed Florida Real Estate Sales Associate License - 2021 through Present
  • Licensed Florida Insurance Adjuster - All Lines 0620 - 2014 through Present
  • Florida AHCA Healthcare Clinic License - 2008
  • Florida Pain Clinic License - 2011
  • Registered Chiropractic Assistant License - 2012

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Resume Overview

School Attended

  • Central Naugatuck Valley Community College
  • Western Connecticut State University
  • Educo Inc -
  • ProLicense Florida

Job Titles Held:

  • Owner/Operator
  • Owner/Operator
  • Criminal Investigator
  • Police Sergeant


  • Associate of Science
  • Some College (No Degree)
  • Insurance Adjuster Pre-License
  • Florida Real Estate Sales Agent

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