owner operator resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Accomplished General Engineering Contractor with dedicated experience in sustainable design. Successfully devised projects to use energy and resources to minimize impact on natural environment. Highly productive at working with teams of designers and builders to complete projects on time and according to cost constraints. Hardworking and reliable [Job Title] with strong ability in [Task] and [Task]. Offering [Skill], [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality. Results-focused [Industry] professional with strength in [Skill], [Task] and [Task]. Proactive leader with strengths in communication and collaboration. Proficient in leveraging [Area of expertise] and [Area of expertise] knowledge to promote [Result]. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes. Adds value to any organization in need of great collaboration, interpersonal, and multitasking abilities. Meets tight deadlines every time. Committed Quality Engineer offering expertise in process optimization demonstrated over [Number] years of industry experience. Known for best-in-class [Type] skills and knowledge of [Area of expertise]. Dedicated to efficiency, proactivity and high-quality work.

  • Labor relations
  • Marketing tactics
  • Key partnership cultivation
  • Recruiting and hiring
  • Sales leadership
  • Product branding
  • Territory and account oversight
  • Staff training and development
  • Cash flow optimization
  • Talent development
  • Strategic planning
  • Hiring and staffing
  • Team oversight
  • Cost reduction
  • Employee development
  • Project estimating
  • Quality management systems
  • Bidding processes
  • Profit and loss analysis
  • Customer relations
  • Contract negotiation expertise
  • Strategic project planning
  • Construction administration
  • Production understanding
  • Quality assurance controls
  • IT skills
  • Schematic reading
  • Designing water well and storage tank systems
  • Maintenance & Repair
  • Flexible
  • Planning
  • Customer service
  • Training & Development
  • Teambuilding
  • PPE use
  • First Aid/CPR
  • Data Management
  • Safety procedures
  • Materials movement
  • Maintenance procedures
  • Team collaboration
  • Interpreting maps and instructions
  • Pre-operational equipment inspections
  • Lever controls
  • Effective communication skills
  • Heavy equipment operator
  • Construction background
  • Daily vehicle assessments
  • Trench work
  • Safety program understanding
  • Ground disturbance oversight
  • Safe equipment operation
  • Maintenance duties
  • Following directions
  • Multitasking
  • Payroll liability and deductions
  • Data analysis and research
  • Risk management
  • Auditing
  • Accounting and bookkeeping
  • QuickBooks
  • Account reconciliation
  • Confidential document control
  • Accounting operations management
  • Fiscal budgeting knowledge
  • Business development
  • Senior leadership support
  • Project management
Owner/Operator, 06/2011 - Current
Lineage Logistics Bedford Park, IL,
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
  • Developed business and marketing plans and prepared monthly financial reports.
  • Set pricing structures according to market analytics and emerging trends.
  • Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.
  • Trained teams on specific operations, applicable procedures and techniques for each job site.
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Promoted store offerings through newspaper advertisements, catalogs and brochures to attract new customers.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Secured long-term accounts, managing sales presentations to promote product and brand benefits.
  • Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
  • Hired and mentored core start-up team, working to outline initial company policies and procedures.
  • Analyzed client business needs and assisted in determining appropriate resources and strategies.
  • Hosted fundraising events for various charities to boost brand awareness and community engagement.
  • Directed hiring and training of new department managers to drive organizational improvements.
  • Assembled and managed teams for development, construction, sales and marketing initiatives.
  • Recruited exceptional job candidates via diverse traditional and digital routes for suitability for key positions.
  • Developed and implemented successful sales strategies leading to team exceeding monthly sales goals.
  • Coordinated with webmaster to develop website and create online advertisements.
  • Introduced complete onboarding and training programs, surpassing established team sale targets and employee retention goals.
Contractor Engineer, 04/2011 - Current
Conagra Brands, Inc. Council Bluffs, IA,
  • Participated in project requirement reviews, contributing to logistical planning tasks and other technical forecasts.
  • Maintained deep knowledge of business process activities and development strategies.
  • Performed critical design reviews of proposed final products, applying necessary business goals and regulatory requirements to prototypes.
  • Initiated operational changes to standard operating procedures based on statistical deficits.
  • Analyzed and optimized operations, providing input on standard procedures and policies to streamline throughput.
  • Served as technical resource for operations personnel, answering queries and advising production staff.
  • Developed modifications for ongoing and completed projects to ameliorate performance weaknesses and discovered faults.
  • Maintained timely and accurate oral and written technical reports of engineering activities.
  • Upheld quality control standards by utilizing continuous review processes throughout development, design and implementation.
  • Orchestrated tooling changeovers, setups and repairs to minimize downtime and improve productivity.
  • Identified and implemented most acceptable resolutions to complex engineering problems.
  • Assisted drafters in developing structural and mechanical design of products using computer-assisted design (CAD) software.
  • Performed equipment inspections and kept detailed records.
  • Recommended design modifications to eliminate machine and system malfunctions.
  • Organized specification set-up and drawing coordination, research and use of best practice documents.
  • Researched and analyzed customer design proposals, specifications, manuals and other data.
  • Created professional, to-scale sketches to communicate and clarify special requirements.
  • Oversaw employee progress, safety and project implementations.
  • Scheduled engineers and officers for specific parts of projects.
  • Reviewed contractors' schedules and submission of shop drawings and samples.
  • Oversaw roadway milling, paving, drainage, utilities, traffic control and depth replacement.
  • Studied projects already in place before implementing new ones.
  • Partnered with other engineering staff members on projects to offer continual engineering expertise for safe and accurate project results.
  • Provided technical evaluations of engineering design documents sourced from third parties, advising design team on potential implementation plans.
  • Operated within both residential and commercial environments, applying appropriate standards and protocols to each unique scenario.
  • Analyzed energy consumption to measure and model usage profiles for designing cost reduction plans.
President of NonProfit Youth Football Organization, 06/2012 - 12/2020
Brinks Chicago, IL,
  • Communicated clearly with coworkers using radio, phone and text to stay on top of operations needs.
  • Scheduled and coordinated events and activities.
  • Promoted facility events and offered information to clarify pricing and requirements.
  • Observed general operations for safety hazards or risks and quickly implemented solutions.
  • Responded promptly to emergencies to assess situations, administer first aid and coordinate further additional personnel.
  • Monitored equipment use and storage to safeguard against damage or theft.
  • Tracked department expenses and revenue to meet budget requirements.
  • Trained workers in procedures and policies for safe recreational activities.
  • Fostered clear and proactive communication with event staff to address needs and delegate tasks.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved operations by working with team members and customers to find workable solutions.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Encouraged team members to become stronger, more agile athletes and more successful competitors through focus, effective training and proper nutrition.
  • Developed training and exercise programs to meet individual requirements and team play strategies.
  • Monitored safety of training, individual exercises and equipment usage to avoid sports injuries and damage to facility.
  • Adhered to equipment and apparel standards to promote safety and fair play and made new equipment orders when appropriate.
  • Assessed player abilities and assigned positions according to individual strengths.
  • Built strong media and community relationships through positive interaction and communication in support of sports program.
  • Organized season timetable and scouted other teams for tactical aims.
  • Managed detailed program forms, reports and permission sheets.
  • Worked with boosters, parents and school administrators to handle support functions.
  • Attended events of prospective players, met with families and presented recruitment proposals.
  • Readied team to compete in tournaments and other special events.
  • Organized players' nights and other special events to cultivate positive relations with players, families and local community members.
  • Ran drills and practices to help children to develop and improve sports skills.
  • Mentored and encouraged youth to develop strong work ethic by being positive role model and practicing skills regularly.
  • Showed athletes proper techniques to avoid injuries.
  • Built strong rapport with athletes and assistants before, during and after coaching seasons.
  • Observed consistent program of stretching and proper conditioning in effort to reduce injuries.
  • Communicated with coaches and athletes to discuss tournaments, competitions, and other events.
  • Planned strategies and selected optimal team lineups to execute game plans.
  • Educated athletes in rules, strategies, sportsmanship, and performance principles.
  • Managed program budget, checking funds remaining, spending, and money raised.
  • Guided athletes with encouragement, motivation, and nutritional advice to support athletic performance and overall well-being.
  • Adjusted coaching techniques to meet athlete needs and address strengths and weaknesses.
  • Adhered strictly to rules and regulations of activities department and district.
  • Worked closely in training capacity with fellow student-athletes during off-season.
  • Developed exercise regimens targeting individual athlete needs.
Operations Manager, 11/2004 - 04/2011
USMC, United States Marine Corps Reserves City, STATE,
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Conducted performance reviews providing coaching and feedback to benefit both company and employee.
  • Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Delivered positive customer experiences by implementing effective quality assurance practices.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
  • Maintained safety and emergency readiness among personnel by disseminating information on and monitoring compliance with regulatory and organizational policies.
  • Improved morale and management communication by creating employee recognition and rewards practices.
  • Recruited, hired and trained crew members on application of projects, customer relations and customer service.
  • Developed initiatives for process improvement and reviewed and assessed ongoing operations.
  • Oversaw financial management, budget management, accounting and payroll activities.
  • Built upon established practice standards to improve operational performance and reduce labor costs.
  • Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
  • Established organizational vision and developed strategies to achieve sales and customer service goals.
  • Evaluated invoices and shipping paperwork for accuracy and compliance.
  • Examined quantitative methods and techniques and approaches to optimize organizational operations and facilitate decision-making.
  • Replenished inventory to maintain par levels.
  • Achieved and surpassed production targets through effective staff management, task allocation and materials coordination.
  • Inspected production areas to identify and correct unsafe or unauthorized practices.
  • Conferred with subordinate managers each day to assess needs and optimize activities.
  • Cultivated and strengthened relationships with customers, vendors and internal stakeholders.
  • Assisted in refining procedures, defining best practices and correcting reported audit issues.
  • Drove solutions to predominant operations issues by identifying areas of deficiency and performing root-cause analysis.
  • Developed incident management strategies to promote troubleshooting, root cause analysis and timely resolution.
  • Resolved challenges regarding circuits, websites, vendors and telecoms.
  • Strengthened operational efficiencies and traceability, developing organization systems for financial records and sales reports.
  • Performed timely and budget-complying project management on multi-faceted issues.
  • Secured revenue, accurately monitoring cash intake and maintaining store policy updates to eliminate discrepancies.
  • Aligned operational boundaries between processes and production demands.
  • Reduced costly waste in manufacturing by identifying and eliminating overproduction.
  • Contributed to development and evaluation of service level agreements that complied with established operational parameters.
  • Led cross-functional communication initiatives to meet account order timelines.
  • Mitigated risk by promoting regulatory compliance for representative licensing and contracting protocol.
  • Designed performance metrics to provide traceability through organization and advance tactical and strategic business goals.
  • Defined business requirements, data models and transformation logic and report structures to enhance organizational efficiencies.
  • Liaised with buyers and sellers to coordinate statements, payment schedules and cost analyses.
Crew Chief, 11/1999 - 09/2004
Company Name City, State,
  • Accomplished team objectives by effectively directing daily activities.
  • Maintained team flexibility by teaching members all key roles.
  • Adhered to company requirements and compliance regulations by utilizing continuous team evaluations.
  • Implemented effective procedures regarding hazardous actions, materials and items to keep crew safe during operations.
  • Diagnosed malfunctions and replaced components and performed daily detailed inspections of aircraft.
  • Applied knowledge of coverage needs and team member skills to establish work schedules.
  • Prepared survey drawings, descriptions and accurate records for daily tasks.
  • Responded directly to residential and business emergency situations to serve community.
  • Tested and inspected tools, equipment and gear to maintain readiness for different fire scenarios.
  • Set up and operated hydraulic, pneumatic, manual and power tools in emergency situations.
  • Observed strict safety protocols to maintain personal and coworker safety.
  • Controlled emergency response planning, oversaw research for development of building pre-plans and handled company building fire prevention inspections.
  • Examined and assessed hoses by laying out and checking connections to fire hydrants for effective fire suppression.
  • Responded to medical emergencies, alarms and bomb threats within approximately [Number] minutes of calls.
  • Used [Type] equipment and tools to assist in rescue operations.
  • Attended trainings to maintain wealth of knowledge in firefighting techniques and suppression methods, enabling quick decision making during actual emergencies.
  • Established and managed water supplies to support suppression activities.
  • Patrolled previously burned areas after fire containment to locate and eliminate dangerous hot spots.
  • Located victims trapped by fires, extricated and rendered first aid.
  • Located hydrants and operated pumps at proper pressure to evaluate adequacy of water system and availability of water supply.
  • Responded to fire and safety-related emergency calls in local area.
  • Completed field assessments of active fires and planned optimal approaches.
  • Led and planned periodic fire safety inspections to identify unsafe conditions.
  • Inspected schools, theaters, offices and various other buildings to check for proper fire precautionary measures.
  • Rescued fire victims and administered emergency medical aid.
  • Triaged patients to assist emergency workers in administering medical care.
Education and Training
: Electrical Engineering, Expected in
Merced College - Merced, CA
Status -
Certification: Aircraft Rescue Fire Fighting, Expected in
Louis F. Garland Fire Academy - San Angelo, TX,
Status -

Completed Certification for Fire Fighter I, Fire Fighter II, Red Card for Wildland Firefighting, Hazmat Operations and Ropes and Rescue.


Operation Iraqi Freedom

War on Terrorism

Good Conduct

Combat Action Ribbon

Navy Cross


Firefighter I

Firefighter II

Hazmat Operations

Red Card

Ropes and Rescues


First Responder


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Resume Overview

School Attended

  • Merced College
  • Louis F. Garland Fire Academy

Job Titles Held:

  • Owner/Operator
  • Contractor Engineer
  • President of NonProfit Youth Football Organization
  • Operations Manager
  • Crew Chief


  • Some College (No Degree)
  • Certification

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