owner operator resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Motivated business professional bringing 30 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.

  • Team Oversight
  • Scheduling
  • Bidding Processes
  • Verbal and written communication
  • Coaching and mentoring
  • Product Branding
  • Operations management
  • Capital pursuit
  • Human Resource Management
  • Relationship building
  • Business administration
  • Budget development
  • Investor relations
  • Project Management
  • Consulting
  • Business planning
  • Profit and Loss
  • Budgeting
  • Marketing
  • Business Development
  • Financial Management
  • Contract Management
  • Staff Management
  • Partnership development
  • Negotiation
  • Strategic planning
  • Client Service
Work History
Owner/Operator, 03/2007 - Current
Lineage Logistics Lakewood, CO,
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Managed day-to-day business operations.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Consulted with customers to assess needs and propose optimal solutions.
Store Manager, 03/2003 - 03/2007
Foot Locker Inc. Portland, OR,
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Bolstered sales volume by implementing incentive program and initiating advanced employee training.
  • Approved regular payroll submissions for employees.
  • Analyzed and interpreted store trends to facilitate planning.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Completed point of sale opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Supervised guests at front counter, answering questions regarding products.
  • Rotated stock to achieve optimum appeal and minimize shrinkage.
  • Rotated merchandise and displays to feature new products and promotions.
Provisioning Agent, 06/1996 - 01/2001
Southwest Airlines Norfolk, VA,
  • Operated equipment while observing standard safety procedures.
  • Managed warehouse operations and verified proper shipment procedures.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Navigated straightest route to reduce mileage on company trucks and speed up delivery.
  • Operated moving truck safely to deliver items to destination without nicks or scratches.
  • Drove vehicles to deliver products and picked-up rejected or defective materials for return.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Crew Leader, 06/1985 - 07/1996
Amc Entertainment Inc. Rockford, IL,
  • Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
  • Trained employees in time management and proper ways to complete job duties.
  • Transported daily work materials to worksite and staged supplies in work area to facilitate timely completion of day's goals.
  • Instructed crew members in safe work practices and methods to reduce work-related injuries.
  • Pitched in to help on short-staffed job site and to meet looming project deadlines.
  • Settled crew member disputes by addressing problems quickly and providing successful mediation.
  • Monitored overall team and individual employee performance and compiled data into project reports for supervisor.
  • Complied with Occupational Safety and Health Administration (OSHA) regulations to maintain safe work environment.
  • Supervised end-of-day cleanup activities to remove debris and unnecessary supplies from customer premises.
  • Cultivated communications with customer and resolved budgetary and logistics issues to move toward project completion.
  • Installed fiber optic and copper cable infrastructures while maintaining quality control and contract compliance.
  • Monitored team members to verify work quality and address concerns.
  • Pitched in to help with various job tasks, fill in for sick employees and complete projects.
  • Mitigated onsite issues by patiently listening to employee complaints and finding appropriate methods for resolution.
  • Communicated effectively with upper management, team members and customers to keep everyone informed.
  • Supervised crew of 450 employees in general.
  • Monitored operating machinery to assess progress, adjust settings and maintain desired tension and speeds.
  • Contributed to team results in fast-paced environments.
  • Safely operated mowers, chain saws, electric clippers, sod cutters and pruning saws to clear construction sites, roadbeds and access roads.
  • Consulted with customers to understand desires and help each owner meet individual property objectives.
  • Dug holes, trenches and ditches at desired locations and backfilled completed excavations.
  • Enhanced team efficiency and multitasking abilities by effectively using hand tools, power tools and equipment.
  • Monitored materials inventory and requested items for restocking for each job.
  • Provided first class customer service to meet deadlines with guaranteed satisfaction.
  • Signaled equipment operators to complete proper alignments, movements and adjustments.
  • Read and understood plans and technical documentation for each job.
No Degree: Business Administration And Management, Expected in
Asu - Tempe, AZ,
Status -
Master of Science: Psycomatry ,water And Fire Rest Cirt.inspector. , Expected in
IICRC - Spokane, WA,
Status -

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Resume Overview

School Attended

  • Asu

Job Titles Held:

  • Owner/Operator
  • Store Manager
  • Provisioning Agent
  • Crew Leader


  • No Degree
  • Master of Science

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