owner operator resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Veteran Manager with top-level skills with over 25 years of hands-on experience verifying transaction information, obtaining authorization of payments and scheduling and preparing disbursements. First-rate administrative, data entry and organizational skills. Diligent and meticulous professional commended for quickly and accurately learning new procedures. Ready to tackle new challenges and build success within any organization.

  • Marketing and advertising
  • Documentation and reporting
  • Relationship Management
  • Financial analysis
  • Budget development
  • Effective leader
  • Scheduling
  • Relationship Building
  • Business Development
  • Staff training/development
  • Inventory Management
  • Human resources management
  • Financial Management
  • Data collection and analysis
Work History
06/2000 to Current
Owner/Operator Lineage Logistics Johns Island, SC,
  • Prepare and submit reporting requirements semi-monthly, quarterly, and annually on
    Federal and State withholding, Medicare, Social Security, MN New Hire and MN unemployment Insurance
  • Submitted payroll for all key personal both W-2s and 1099 employees
  • Charted and executed marketing strategies to gain new customers
  • Professionally worked with employees and customers regarding complaints, gathering all necessary information to make educated decisions and address issues
  • Collaborated with human resources personnel to accurately and efficiently handle product
  • Organized special events including receptions, promotions and corporate luncheons
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfactions
  • Prepared for and executed new product into demonstrations and informational meetings
  • Actively participated in ongoing customer service programs to build sales and rapport in community
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business
  • Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately
  • Carefully interviewed, selected, trained and supervised staff
  • Controlled purchases and inventory by negotiating prices and contracts with over 10 vendors
  • Reconciled cash and credit card transactions to maintain accurate records
  • Typed, formatted and edited professional correspondence
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements
  • Handled incoming phone calls and answered questions from callers
  • Established and maintained standard office procedures to achieve demanding targets
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records
  • Scheduled appointments and managed calendar for all events
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using Excel and PowerPoint Software
02/2006 to 10/2007
Floral Designer Basha's Lake Havasu, AZ,
  • Consulted with clientele to discuss special occasion floral designs for weddings, funerals and other events
  • Researched latest design trends, colors and vendor products for use in new pieces
  • Imparted knowledge on plants and flowers to customers, including how to properly care for purchases
  • Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals and banquets
  • Quoted, generated and processed customer orders to meet specifications and various occasions
  • Properly package flowers and plants for damage-free delivery
  • Maintained excellent attendance record, consistently arriving to work on time
  • Managed over 20 customer calls per day
Expected in 05/1991 to to
High School Diploma:
Royalton High School - Royalton, MN
Expected in to to
: Accounting And Business Management
University of Colorado Springs - Colorado Srpings,
  • Continuing education in Accounting

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Resume Overview

School Attended

  • Royalton High School
  • University of Colorado Springs

Job Titles Held:

  • Owner/Operator
  • Floral Designer


  • High School Diploma

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