Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

For the past 28 years I have been have been a dedicated focused nail salon owner who excels at prioritizing, completing multiple tasks simultaneously Following through to maintain a small business. I have a strong work ethic, Professional demeanor and great Initiative. I am seeking a role with responsibilities that will leave me to succeed in customer service. Entrepreneurial Owner with experience and solid history of business success. Built operations from ground up with strategic and scalable approaches. Well-oriented to quickly identify and capitalize on emerging opportunities.

  • Cleanliness Infection control
  • Product knowledge Scheduled maintenance
  • Gel tips Acrylic nails
  • Cuticle care Scheduled maintenance
  • Product stock management Training in coaching
  • Clients Satisfaction Cash management
  • Friendly positive attitude Team collaboration
  • Decision Making
  • Customer Service Management
  • Hiring and Onboarding
  • Team Leadership
  • Sales Tracking
  • Continuing Education to be up on the newest technology
05/1994 to Current
Owner/Operator Lineage Logistics Stockbridge, GA,
  • Mani/Pedi's, Gel Nails, No Chip for fingers and toes, facial waxing, make-up and Air-brush services for all occasions
  • Each customer gets one on one personal attention as well as detail to all your needs likes and dislikes
  • Please visit our website for full menu as well as sanitation & cleanliness.
  • Set pricing structures according to market analytics and emerging trends.
  • Executed performance reviews to encourage improved productivity for team members.
  • Employed and managed vendors by negotiating deliverables, cost and expected quality.
  • Hosted special events to boost brand awareness and increase community engagement.
  • Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
10/2020 to 12/2022
Merchandise Associate Hanes Brands Frederick, MD,
  • Moved merchandise to retail areas and added new products to shelves, racks and bins in neat and well-presented fashion.
  • Greeted store customers, offered assistance and thanked each for patronage.
  • Kept work areas professional, organized and clean.
  • Assisted in gathering and moving materials and equipment for assigned displays.
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Monitored stock to maintain sufficient quantity of featured product.
  • Displayed appropriate signage for products and sales promotions.
  • Printed labels and tags for for-sale merchandise.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Constructed aisle displays and arranged end caps to promote specific products.
  • Reorganized sales floor to optimize customer flow and improve product visibility.
  • Communicated and coordinated planogram execution with store management.
  • Transported and positioned floor displays with pallet jacks.
  • Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
  • Put together, corrected and updated product assortment sheets.
01/2020 to 05/2021
Loan Processor Suffolk Federal Credit Union West Babylon, NY,
  • Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues.
  • Reviewed and verified borrowers' income, credit reports and property appraisals to prepare documents for underwriting.
  • Maintained fast-paced schedule by consistently providing satisfactory application approval turnaround times.
  • Supported loan officiant and underwriter teams by ensuring timely, judicious and accurate loan processing.
  • Created and completed loan submission packages.
  • Managed conditions sent from underwriting departments.
  • Filed completed packages quickly and efficiently.
  • Discussed loan needs and financial histories with clients and conveyed information regarding application processes.
  • Organized loan files, updated databases, prepared general correspondence and communicated with stakeholders.
  • Evaluated financial statements and contacted institutions and customers to clarify details.
  • Structured loan packages by properly analyzing credit reports, income and asset documents.
  • Calculated income, assets and liabilities to meet lender requirements.
  • Conducted post-closing review of loans to verify documentation requirements.
  • Conducted customer interview, validating information submitted in loan documents.
  • Followed up after loan close to congratulate, thank and provide next steps to customer.
06/1991 to 04/1994
Service Department Office Manager Manitou Bf Philadelphia, PA,
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Coded and entered daily invoices with in-house accounting software.
  • Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Prepared meeting agendas and recorded and transcribed minutes.
  • Prepared and made daily deposits and assisted with invoice processing and bank reconciliation.
  • Collaborated with customers to offer solutions to service needs.
10/1985 to 04/1994
Warranty Administrator Company Name City, State,
  • Organized claims paperwork and booked appointments with customers.
  • Stayed up to date on factory announcements and recalls.
  • Kept thorough records of service actions and customer information.
  • Reconciled deliverables, monitored schedules of open claims and collaborated with accounting staff to pursue payments.
  • Resubmitted rejected warranty claims and received authorization for write-offs.
  • Followed up on payments for outstanding claims.
  • Processed warranty paperwork for accurate documentation, reporting and filing.
  • Reconciled warranty receivables with payments using appropriate accounting schedules.
  • Complied with confidentiality regulations in handling customer information.
  • Checked documentation for appropriate coding, catching errors and making revisions.
  • Instructed clients on amounts covered under benefits plans in easy-to-understand terminology.
  • Processed claims for payment or forwarded to appropriate personnel for further investigation
  • Collaborated with fellow team members to manage large volume of claims.
Education and Training
Expected in
High School Diploma:
Morton West High School - Berwyn, Illinois
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Resume Overview

School Attended

  • Morton West High School

Job Titles Held:

  • Owner/Operator
  • Merchandise Associate
  • Loan Processor
  • Service Department Office Manager
  • Warranty Administrator


  • High School Diploma

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