Owner Operator resume example with 15+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Talented Owner with excellent marketing, customer service and facility oversight skills and more than 20 years of experience. Highly effective and comfortable working with people at all levels in organization. Strategic-thinking individual experienced in sales and operations. Owner of pool care and repair business for more than 15 years. Offering engaging and pleasant personality with expertise improving customer relationships. Talented professional with sales, customer service, knowledge and problem solving talents. Focused law enforcement officer with ample experience in investigations and background information. Talent for personnel coordination and risk assessment and mitigation. Compassionate officer with drive to enforce laws and protect communities. Dedicated Police Officer with over 5 years of service skilled at dealing with general public and monitoring high-stress situations. Expert at handling issues related to emotionally disturbed persons, domestic violence and child abuse victims. Ambitious and hardworking with record of rapid promotion.

  • Finance and Accounting Oversight
  • Customer Service Management
  • Focus and Follow-Through
  • Decision Making
  • Verbal and Written Communication
  • Advertising Campaign Development
  • Database Maintenance
  • Cost Reduction
  • Financial Statement Review
  • Materials Planning and Logistics
  • POS Terminal Operations
Lake Technical Center Eustis, FL Expected in 05/2011 Law Enforcement Certificate : Law Enforcement - GPA :
  • Continuing education in law enforcement
  • [Area of certification] Training - [Timeframe]
  • CFR - Certified First Responder
  • State of Florida, Lake technical institute - 2012
  • D.U.I enforcement, Fruitland park Police - 2014
  • Earned a life-saving medal in 2012
  • Achieved community outreach through effectively communicating with members of the public.
  • Documented and resolved sexual harassment which led to changes in personnel.
  • Resolved product issue through networking and problem solving.
Work History
Lineage Logistics - Owner/Operator
Farmingdale, NY, 09/2008 - Current
  • Managed day-to-day business operations.
  • Substantial business growth. went from 0 to 100+ customers in less than a year.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Maintained up-to-date administrative records to monitor operational conditions.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
Uniontown Hospital - Police Officer
Uniontown, PA, 05/2012 - 04/2016
  • Apprehended suspects, read Miranda Rights and transported offenders to jail.
  • Enforced traffic laws and ordinances through visual observation and radar speed detection.
  • Issued traffic citations and electronic tickets for violations of traffic laws.
  • Sorted, organized and eliminated tips on daily basis to keep open investigations moving forward.
  • Answered emergency calls for help from citizens and business owners.
  • Investigated and reported crimes, accidents, offenses and damage to property.
  • Supervised crowds at busy events to prevent injuries and property destruction.
Zachry Holdings, Inc. - Security Officer
Norco, LA, 03/2012 - 05/2013
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Moved throughout facility and among customers to remain aware of developing security situations.
  • Inspected medical procedure rooms and drug storage areas within building to uncover suspicious behavior.
  • Operated scanning equipment to view internal structures of luggage, purses and other bags to check for prohibited items.
  • Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Administered CPR and first aid to resuscitate individuals while waiting for emergency medical responders to arrive.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Provided detailed reports of infractions and criminal acts to law enforcement for trial or hearing procedures.
Ollie's Bargain Outlet - Department Supervisor
Madison, TN, 06/2004 - 05/2006
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Maintained stock of items, cleanliness, organization and provided excellent customer service.
  • Trained new employees on overall company and department-specific policies and procedures.
  • Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
  • Built relationships with current customers to maintain goodwill and gain additional business.
  • Built and designed large displays weekly to promote specific products.
  • Provided sales feedback to management to address concerns in sales reports.
  • Assigned tasks and established work schedules to staff to cover operational needs.
  • Designed and built hundreds of displays to generate customer interest in store merchandise.
  • Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
  • Managed team of 7-10 employees, delegated tasks and held each employee accountable for completing assignments.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.

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Resume Overview

School Attended

  • Lake Technical Center

Job Titles Held:

  • Owner/Operator
  • Police Officer
  • Security Officer
  • Department Supervisor


  • Law Enforcement Certificate

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