owner operator designer resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in any industry. Offering 15-year background in increasing profits, reducing costs and transforming customer service standards through ownership and freelance. Experienced in leading and supervising team of 10 employees.
Skills
Effective owner communication
Interpreting designer sketches
Collaborating with designer
Homeowner relation
Work History
01/2000 to 07/2010Owner/ Operator/ DesignerAaa Of Southern California | Saint Louis, MO,
Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.100
Devised, deployed and monitored processes to boost long-term business success and increase profit levels 100%.
Enhanced operational efficiency and productivity by managing budgets, accounts and payroll.
Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.
Created and monitored special promotional approaches to increase sales and profit levels 805
Oversaw and improd deliveries worth more than $250 per year through efficient coordination of] sales and delivery.
Cultivated forward-thinking, inclusive and performance-oriented business culture to lead industry in innovation and push progress.
Trained and motivated 10 employees to perform daily business functions, including sales and.design and delivery./
Managed 10 employees by supervising daily tasks.
Managed key accounts, including developing sales presentations and promotion initiatives to drive product sales and increase brand awareness.
Exceeded sales goals by 20% through effective employee management.
Directed business operations for 10-employee company doing $t] in yearly revenue.
Developed key operational initiatives to drive and maintain substantial business growth.
02/1995 to 10/1999Travel AgentKen Garff | City, State,
Asked open-ended questions to better ascertain client needs and determine best international travel offerings.
Arranged travel accommodations for groups, couples, executives and special needs clients.
Responded to clients' questions, issues and complaints and implemented appropriate solutions.
Discussed security issues and protocols with individuals traveling to highly insecure areas such as [Location] and [Location].
Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians, and business executives.
Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
Developed process improvements and long-term business strategies through analysis of customer feedback.
Responded to clients' questions, issues, and complaints and found appropriate solutions when needed.
Implemented automated office systems, optimizing client and data communications as well as records management.
Consistently fostered business growth by delivering first-rate travel advising and itineraries to develop valuable client relationships.
Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.
Communicated benefits and information regarding international travel insurance with clients and obtained best rates, increasing repeat business 25%.
Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
Supervised payments via credit and debit cards and handled all sensitive information with professionalism and discreteness.
Resolved financial inconsistencies through collection of outstanding fees, management of refunds and delivery of travel documentation.
Improved workplace productivity 20% by effectively coordinating appointment schedules and itineraries and managing accounts and budgets.
Monitored market trends and activities to maintain competitive rates and strategies, increasing net revenue.
Capitalized on emerging industry and market trends to enhance business and customer relations strategies.
Discussed security issues and protocols with individuals traveling to highly insecure countries or areas.
Displayed travel brochures and other promotional materials strategically to foster brand awareness, focusing on international destinations such as turks and Cakos and jamaca.
04/1987 to 06/1992Parts AssistantPitts Toyota | City, STATE,
Achieved exceptional reputation for quality parts and service by proactively identifying defects and returning rejected items to suppliers.
Read and studied catalogs to identify new market parts and capitalize on emerging trends.
Verified shipments against receipts and provided advice to customers about right type of parts needed for specific projects.
Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders.
Set up merchandise displays and organized parts on shelves to maximize customer interest and promote overstocks.
Handled 20 calls per 8 hour to address customer inquiries and concerns.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Education
Expected in 08/1991 to to GED | Dublin High School, Dublin, GAGPA:
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Collaborated with team of 10 in the development of working through my flower shop.
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