owner operator resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Talented professional with excellent customer service, business administration, project & schedule coordination, payroll and documentation skills with more than 25 years of combined experience the service and construction industries. Experienced in fast-paced work settings with attention to detail. Hardworking team-player with expertise completing administrative tasks and offering staff support. Responsible, punctual and productive team member that performs well with little to no supervision.

  • Planning & Scheduling
  • Cost & Inventory Controls
  • Excellent Verbal & Written Communication
  • Microsoft Office
  • Business Operations
  • Document Preparation
  • Accounts Receivable & Accounts Payable
  • Construction Industry Experience
  • Data entry
  • Office administration
Work History
12/2010 to Current
Owner/Manager Chicago Bar City, STATE,
  • Established, optimized and enforced business policies to maintain consistency and high-quality standards across bar operations.
  • Oversaw and improved liquor deliveries worth over $96,000 per year through efficient coordination of daily operations.
  • Scheduled employees for weekly shifts, taking into account customer traffic and employee strengths.
  • Coordinated schedules and timelines for all bands, DJ's and other entertainment.
  • Trained and mentored new employees to maximize team performance.
  • Scheduled parties, banquets or sporting events and allocated optimal staff and resources to properly execute.
  • Recruited and trained bartenders, barbacks and doormen. Scouted and auditioned performers for nightly music/entertainment schedule.
  • Stayed up-to-date on state laws regarding alcoholic beverage services and maintained 100% compliance for inspections.
  • Evaluated facility operations and personnel for safety and health regulations compliance.
  • Conducted weekly inspections of facility grounds, external structure, systems, and equipment.
  • Accounts Payable/Accounts Receivable
  • Managed 16-person staff dedicated to excellent customer service in high-volume setting.
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Oversaw business inventory activities, including ordering, stocking and shipment receiving.
  • Produced documents and spreadsheets for internal and external needs using Excel and QuickBooks.
  • Compared vendor prices and negotiated for optimal savings.
  • Maintained electronic and physical filing systems.
  • Verified 16 salaried and hourly employee time cards to prepare accurate bi-weekly payroll.
09/1997 to 04/2012
Operations Supervisor/Office Manager Terry & Zeke's City, STATE,
  • Motivated and trained employees to maximize team productivity and exceptional customer experience.
  • Checked prices and calculated totals for accurate product pricing.
  • Tracked receipts, employee hours and inventory movements.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Regularly checked work areas to confirm maintenance and cleaning met code and regulations.
  • Verified over $1500 of cash and credit payments daily.
  • Completed opening and closing procedures, including setting up registers and checking products.
  • Recruited, hired, trained and supervised staff of 8 employees.
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Encouraged and promoted ideas aligned to business needs and benefits.
  • Reconciled account files and produced monthly reports to keep owner informed about business operations.
  • Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
  • Kept physical files and digitized records organized for easy updating and retrieval.
  • Verified 8 salaried and hourly employee time cards to prepare accurate bi-weekly payroll.
06/1995 to 04/2012
Office Manager/Project Coordinator Assistant AZ Builders And Maintenance Company City, STATE,
  • Oversaw appointment scheduling for clients, subcontractors and personnel.
  • Interacted with customers professionally by phone, email or in-person to provide information and answer questions.
  • Eliminated discrepancies in finances by expertly documenting expenses, monitoring income, handling bank deposits and managing statements.
  • Supported operations by communicating with customers, filing documents and managing data.
  • Tracked business revenue and expenses with Quickbooks.
  • Performed billing, collection and reporting functions for office generating over $500,000 annually.
  • Tracked all hours and expenses to keep project on task and within budgetary parameters.
  • Tracked project documents during every phase of development.
  • Composed correspondence, created invoices and bids, and maintained both internal and external documentation.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Oversaw office inventory activities, including ordering, stocking and shipment receiving.
  • Completed bi-weekly payroll for 10 employees.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Maintained electronic and physical filing systems.
  • Organized travel arrangements for crew members, including all transportation and hotel stays for out of town projects.
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
  • Coordinated and maintained impressive office organization to keep facilities efficient, organized and professional.
  • Received, screened and routed incoming calls.
  • Sourced vendors for project needs and negotiated pricing.
Expected in 05/1998 to to
Associate of Applied Science: Business Administration
Pima Community College - Tucson, AZ

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Resume Overview

School Attended

  • Pima Community College

Job Titles Held:

  • Owner/Manager
  • Operations Supervisor/Office Manager
  • Office Manager/Project Coordinator Assistant


  • Associate of Applied Science

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