SEARCH

OWNER OPERATOR Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
OWNER OPERATOR
Professional Summary

Efficient staff manager and employee with dedication and skill to effectively manage business financial support, employee needs and office administration requirements. Positive and upbeat with staff, business leaders and guests. Effectively orchestrate support for diverse office needs.

Skills
  • Scheduling
  • Operations management
  • Business Development
  • Relationship building
  • Partnership development
  • Financial Management
  • Staff Management
  • Negotiation
  • Coaching and mentoring
  • Client Service
  • Human Resource Management
  • Verbal and written communication
Work History
OWNER OPERATOR 09/2013 to Current
LUCKY SEVEN VINTAGE – Madeira Beach , FLORIDA
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
  • Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
  • Oversaw and improved Cost and timeliness of deliveries through efficient coordination of daily operations.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Established, optimized and enforced business policies to maintain consistency and high-quality standards across ecommerce operations.
  • Created and monitored promotional approaches to increase sales and profit levels 50%.
  • Founded and managed a vintage resale business, growing international revenue from $0 to $30k in first year.
  • Remained up-to-date on current trends and attended trade/vintage shows to view and purchase products for resale.
  • Monitored online market conditions to set accurate product pricing and take advantage of emerging trends.
  • Discovered areas of improvement by generating operational and sales reports. IE: what keywords do people search for and when.
  • Enhanced operational efficiency and productivity by managing budgets, accounts.
  • Established, optimized and enforced business policies to maintain consistency and high-quality standards across ecommerce operations.
SENIOR LEVEL CLAIMS ADJUSTER 10/2010 to 09/2013
Progressive Casualty Insurance Company – Baltimore , MD
  • Evaluated all evidence with ultimate goal of creating positiveoutcomes for client's claims.
  • Examined photographs and statements.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Resolved complex, severe exposure claims using high service oriented file handling.
  • Visited customer locations to evaluate damage and provided cost estimates for remediation.
  • Broke down complex mechanical information into simpler parts for individuals with little or no understanding of system operations.
  • Reviewed and analyzed suspicious and potentially fraudulent insurance claims.
  • Consulted police and hospital records when needed.
  • Partnered with legal counsel on litigation cases.
  • Answered customer questions regarding deductibles.
  • Reviewed police reports, medical treatment records and physical property damage to determine extent of liability.
Senior Casualty Claims Adjuster04/2005 to 10/2010
Progressive Casualty Insurance Company – Orlando , FLORIDA
  • Determined liability outlined in coverage and assessed documentation such from police and healthcare providers to understand damages incurred.
  • Conducted thorough property investigations to identify and classify damages for customer claims.
  • Analyzed information gathered by investigation and report findings and recommendations.
  • Reviewed police reports, medical treatment records and physical property damage to determine extent of liability.
  • Examined claims forms and other records to determine insurance coverage.
  • Investigated and assessed damage to property and reviewed property damage estimates.
  • Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
  • Developed and maintained courteous and effective working relationships.
Human Resources Manager05/2000 to 04/2005
BORDERS BOOKS AND MUSIC – Winter Park , Florida
  • Forecasted expected personnel demands and developed forward-thinking approaches to achieve objectives.
  • Liaised between multiple business divisions to improve communications.
  • Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
  • Updated training processes by reviewing existing documentation, leveraging feedback from associates, and working with legal and compliance teams.
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Developed succession plans and promotion paths for all staff.
  • Devised hiring and recruitment policies for thirty+ employees per branch.
  • Accurately prepared weekly payroll and tracking data.
  • Promoted employee buy-in of organizational objectives by conducting orientations of new team members and regular town hall meetings for established employees.
Education
Insurance And Risk ManagementUniversity Of Central Florida- Orlando, FL
Associate of Arts: PsychologyValencia College- Orlando, FL
LEGAL CLAIMS HANDLING 2005PROGRESSIVE CLAIMS TRAINING PROGRAM - TAMPA, FL
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • LUCKY SEVEN VINTAGE
  • Progressive Casualty Insurance Company
  • BORDERS BOOKS AND MUSIC

School Attended

  • University Of Central Florida
  • Valencia College
  • PROGRESSIVE CLAIMS TRAINING PROGRAM

Job Titles Held:

  • OWNER OPERATOR
  • SENIOR LEVEL CLAIMS ADJUSTER
  • Senior Casualty Claims Adjuster
  • Human Resources Manager

Degrees

  • Insurance And Risk Management
    Associate of Arts : Psychology
    LEGAL CLAIMS HANDLING 2005

Similar Resumes

View All
Owner-Operator-resume-sample

Owner Operator

Tonka Trucking

Salt Lake City, Utah