owner operator resume example with 10+ years of experience
Jessica Claire
- 609 Johnson Ave.49204TulsaOK 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
- :
Summary
Accomplished Owner offering 22 years of progressive business experience. Dedicated to maximizing bottom-line profits with forward-thinking approaches and clear focus on continuous improvement. Knowledgeable about financial administration, regulatory compliance and recordkeeping.
Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic and respectful of people from different backgrounds. Highly motivated professional with 22 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Skills
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Experience
Owner/Operator, 11/2014 - Current
Lineage Logistics – Omaha, NE
Lineage Logistics – Omaha, NE
- I have a hair salon. I managed the scheduling of all clients. Analyzed their beauty needs. Overseen the product line, ordering and learning the product use and end result before using on the clientele. Sanitation of the salon, paying close attention to the implements that would come into clients contact. Managed marketing and advertising.
Bartender, 10/2017 - 03/2018
Cheddar's – Garland, TX
Cheddar's – Garland, TX
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Balanced daily registers and generated sales reports for management.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Poured wine, beer and cocktails for patrons.
- Collected and organized daily till totals and tips.
- Talked easily with patrons to build rapport and earn repeat business.
- Stocked bar with beer, wine, liquor and related supplies.
- Interacted with customers, completed transactions and maintained work areas according to relevant professional standards and codes.
- Created rapport with new and returning patrons to foster guest satisfaction.
- Restocked beer and liquor regularly and after special events.
- Monitored patron alcohol consumption to encourage safety.
- Checked identification of customers to verify age requirements needed to purchase alcohol.
- Used POS system to input orders, create checks and issue receipts.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Made alcohol and beverage orders for clients.
Manager, 11/2011 - 03/2013
Urban Air Adventure Park – Toms River, NJ
Urban Air Adventure Park – Toms River, NJ
- Established clear performance goals and metrics for revenue, P&L, customer service and customer retention.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Designed sales and service strategies to improve revenue and retention.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Developed employee handbook, detailed job descriptions and workflow plans to formalize operational systems and procedures.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Strengthened product branding initiatives and maximized outreach by overseeing acquisitions, events and business development.
- Maximized time and manpower by consolidating data, payroll and accounting programs into centralized system.
- Tracked monthly sales to generate reports for business development planning.
- Diminished financial discrepancies by monitoring quotes, production and material planning and bank reconciliations.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
Bartender, 02/2010 - 11/2011
Cheddar's – Goodyear, AZ
Cheddar's – Goodyear, AZ
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Balanced daily registers and generated sales reports for management.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Poured wine, beer and cocktails for patrons.
- Collected and organized daily till totals and tips.
- Lowered liquor costs by training bar staff on precision pouring and waste reduction.
- Stocked bar with beer, wine, liquor and related supplies.
- Prepared new garnishes, juices and other perishables daily.
- Restocked beer and liquor regularly and after special events.
- Cleaned tables after service and quickly resetting supplies to maintain restaurant and service flow.
- Closely monitored customers' intoxication levels and discontinued alcohol service, removed from premises or requested assistance from security.
- Received cash and card payments for balances owed.
- Monitored patron alcohol consumption to encourage safety.
- Used POS system to input orders, create checks and issue receipts.
- Made alcohol and beverage orders for clients.
- Introduced new seasonal and special events menu items to successfully increase monthly sales.
Owner/operator Hair Salon, 04/1995 - 12/2009
Kitty's Personal Toucy – City, STATE
Kitty's Personal Toucy – City, STATE
- Set pricing structures according to market analytics and emerging trends.
- Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.
- Analyzed the clients beauty needs and preformed the appropriate product and shaping their hair to reach their goals.
- Scheduled all clients according to their schedule and the schedule of the salon.
- Clean and sanitized of the salon to meet required guidelines to the state and the health and safety of the customers.
- Received incoming goods, checked paperwork and reviewed merchandise for accuracy against documentation.
- I was responsible for the accounting. Managing taxes through the year and finishing of the year end books.
Education and Training
High School Diploma: , Expected in 06/1989
Canton Area School District - Canton, PA
Canton Area School District - Canton, PA
Cosmetologist: Cosmetology, Expected in 11/1989
State Board of Cosmetology - Williamsport, PA
State Board of Cosmetology - Williamsport, PA
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Resume Overview
School Attended
- Canton Area School District
- State Board of Cosmetology
Job Titles Held:
- Owner/Operator
- Bartender
- Manager
- Bartender
- Owner/operator Hair Salon
Degrees
- High School Diploma
- Cosmetologist
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