Owner Operator Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Veteran Manager with top-level skills with over 25 years of hands-on experience with payroll processing, verifying transaction information, obtaining authorization of payments and scheduling and preparing disbursements. First-rate administrative, data entry and organizational skills. Proficient in processing garnishments, calculating leave and applying deductions. Excellent problem-solving, report writing and record keeping abilities.

  • Accounting
  • General Ledger
  • Customer Service
  • Human Resource Information System (HRIS)
  • Data Entry
  • Payroll processing
  • Financial and Human Resource Management
  • Checking time cards
  • Processing mileage
Work History
Owner/Operator, 06/2000 to Current
Lineage Logistics Olathe, KS,
  • Prepare and submit reporting requirements semi-monthly, quarterly, and annually on
    Federal and State withholding, Medicare, Social Security, MN New Hire and MN unemployment Insurance
  • Submitted payroll for all key personal both W-2s and 1099 employees
  • Charted and executed marketing strategies to gain new customers
  • Professionally worked with employees and customers regarding complaints, gathering all necessary information to make educated decisions and address issues
  • Collaborated with human resources personnel to accurately and efficiently handle product
  • Organized special events including receptions, promotions and corporate luncheons
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfactions
  • Prepared for and executed new product into demonstrations and informational meetings
  • Actively participated in ongoing customer service programs to build sales and rapport in community
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business
  • Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately
  • Carefully interviewed, selected, trained and supervised staff
  • Controlled purchases and inventory by negotiating prices and contracts with over 10 vendors
  • Reconciled cash and credit card transactions to maintain accurate records
  • Typed, formatted and edited professional correspondence
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements
  • Handled incoming phone calls and answered questions from callers
  • Established and maintained standard office procedures to achieve demanding targets
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records
  • Scheduled appointments and managed calendar for all events
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using Excel and PowerPoint Software
Floral Designer, 02/2006 to 10/2007
Kroger Lansing, MI,
  • Consulted with clientele to discuss special occasion floral designs for weddings, funerals and other events
  • Researched latest design trends, colors and vendor products for use in new pieces
  • Imparted knowledge on plants and flowers to customers, including how to properly care for purchases
  • Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals and banquets
  • Quoted, generated and processed customer orders to meet specifications and various occasions
  • Properly package flowers and plants for damage-free delivery
  • Maintained excellent attendance record, consistently arriving to work on time
  • Managed over 20 customer calls per day
Owner/Operator, 01/1996 to 05/2000
Lineage Logistics Richland, WA,
  • Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations
  • Double sales in a two year period
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction
Personnel Administration Specialist, 01/1992 to 01/1996
United States Air Force City, STATE,
  • Assisted supervisors with employee performance management and offered recommendations for approach and process
  • Cross-trained to cover other personnel staff duties to facilitate office management
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities
  • Created Security Clearance paperwork, performance reports and daily schedules for the facility
  • Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to team
  • Organized international and domestic travel arrangements for up to 30 staff members, including all transportation and hotel stays
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel
High School Diploma: , Expected in 05/1991
Royalton High School - Royalton, MN
: Accounting And Business Management, Expected in
University of Colorado Springs - Colorado Srpings,
  • Continuing education in Accounting

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Resume Overview

School Attended
  • Royalton High School
  • University of Colorado Springs
Job Titles Held:
  • Owner/Operator
  • Floral Designer
  • Owner/Operator
  • Personnel Administration Specialist
  • High School Diploma