Experienced small business owner/leader with demonstrated strategic planning, problem-solving and continued customer base. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic and respectful of people from different backgrounds.
Skills
Staff training and development
Customer relations
Team oversight
Life cycle project management
Bidding processes
Employee development
Project estimating
Strategic project planning
Experience
01/1992 to Current
Owner/OperatorLineage Logistics – Chino, CA,
Promoted business on social media platforms to maximize brand identity and generate revenue.
Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
Set pricing structures according to market analytics and emerging trends.
Led startup and opening of business and provided business operational procedures and workflow planning.
Trained teams on specific operations and requirements for each job site, including applicable procedures and techniques.
Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
Enhanced operational performance by developing effective business strategies, systems and procedures.
Promoted business through newspaper advertisements, catalogs and brochures to attract new customers.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Secured long-term accounts, managing sales presentations to promote product and brand benefits.
Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
Assessed, optimized and elevated operations to target current and expected demands.
Hired and mentored core start-up team, working to outline initial company policies and procedures.
Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
Analyzed client business needs and assisted in determining appropriate resources and strategies.
Directed hiring and training of new department managers to drive organizational improvements.
Recruited exceptional job candidates via diverse traditional and digital routes for suitability for key positions.
Coordinated with webmaster to develop website and create online advertisements.
Introduced complete onboarding and training programs for employee retention .
01/1992 to Current
ContractorCarestream – Az, AZ,
Renovated and produced physical structures to meet timeline and budgetary constraints.
Visited job sites and reviewed renovation plans to ascertain projects.
Applied changes requested by designers, owners or inspectors to optimize work.
Aligned work with budget, schedule and applicable building codes to maintain site safety.
Established scopes of work, budgets and construction timelines to manage and plan projects.
Minimized waste and oversaw cost-effective supplier purchases to reduce expenses.
Logged inventory of materials to maintain access to supplies.
Evaluated architectural plans and consulted with clients to understand project scope and objectives.
Improved resource allocation to control expenses.
Managed projects with material budgets.
Hired and managed subcontractors for electrical and plumbing installations.
Acquired new residential customers, commercial clients and construction partners to boost revenue.
Managed quality control and maintained high level of customer satisfaction.
Delivered high level of customer service and support by answering questions and returning phone calls quickly.
Reviewed customer requests, resolved questions and defined specifications before completing orders.
Kept client satisfaction high by consulting closely at various stages and incorporating important feedback.
Worked well with architects, clients and fellow contractors to achieve project visions.
Brought in substantial word-of-mouth business based on quality of work and customer service skills.
Estimated projects, procured materials and controlled costs to meet exact budget targets.
Oversaw team of four at time across multiple sites to complete several projects per year
01/1992 to Current
Painter LaborerHayescopainting – City, STATE,
Applied paint, stain and varnish to wood, metal, plastic and drywall both inside and outside of residential dwellings using sprayers, brushes and rollers.
Sanded, stripped, brushed and power washed surfaces to clean and smooth, ensuring adherence of paint and primer.
Used plaster, putty and wood filler to fill cracks, holes and gaps in joints prior to painting to promote paint durability.
Protected exposed surfaces from harmful substances by setting up drop cloths, plastic or paper.
Primed and sealed unfinished wood, plastic and metal surfaces to prepare for additional coats of paint and other finishing substances.
Received work orders from supervisors and clients to determine scope of work, materials needed and other job requirements.
Set up scaffolding and ladders to access elevated surfaces safely, following OSHA and company guidelines for proper equipment usage.
Cleaned and protected interior and exterior surfaces with oils and mildew remover.
Provided work order cost estimates based on anticipated type and quantity of materials needed and total project surface area.
Waterproofed surfaces using felt paper, asphalt paper, tar, caulk and other components.
Used power and hand tools safely and effectively.
Painted walls and other surfaces using traditional and sprayer methods and worked efficiently to complete jobs within required timeframes.
Cleaned and smoothed all surfaces prior to painting.
Readied surfaces and surrounding areas for painting using sandpaper, tape and other materials.
Performed repairs to defects in walls by patching holes and scrapes prior at project start.
Coordinated and completed ongoing routine painting of exterior and interior of properties.
Mixed paints and solutions and monitored consistencies.
Smoothed and finished surfaces on walls, trim and cabinetry.
Operated airless spray equipment and motorized lifts.
Prepared sheetrock, metal and wood surfaces for painting.
Chose correct brushes and materials for jobs and purchased from vendors.
Prepared surfaces for remodeling in residential and commercial properties.
Inspected work sites to measure dimensions, lay out work and estimate materials for each job.
Maintained thorough inventory of paint equipment and supplies by checking product levels daily.
Collaborated with electricians, carpenters and mechanics to complete construction projects.
Determined appropriate color for new and replacement applications during consultation with customers.
Completed and filed daily work slips to document progress and provide estimated completion time.
Recommended options to customers for blending, harmonizing and contrasting colors to add depth to smaller spaces.
Completed basic plumbing, electrical, carpentry and HVAC duties.
Education and Training
Expected in 05/1986 to to
High School Diploma: Elmira High School - Elmira, OR GPA:
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