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Owner Operator Resume Example

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OWNER OPERATOR
Summary

High-performing operation manager with over 5 years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist with ability to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.

Skills
  • Project Management
  • Class B CDL with air break endorsement
  • Good Communication
  • Effective leadership and management
  • Relevant work experience
  • Problem resolution
  • Organization
  • Business operations
  • Customer service
  • Supervision
  • Process improvement
Experience
Owner Operator | 10/2019 to Current
Company Name - City, State
  • Led startup and opening of Trucking business and provided business development, creation of operational procedures and workflow planning.
  • Determined clients' immediate and future financial requirements to recommend insurance products meeting individual needs.
  • Identified client business and operational needs and introduced services to provide solutions.
  • Secured long-term accounts, managing sales presentations to promote product and brand benefits.
  • Developed business and marketing plans and prepared monthly financial reports.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Participated in networking events to establish and cement community ties, B2B relationships and industry connections.
Operations Manager/Head Estimator | 01/2014 to 12/2019
Company Name - City, State
  • Responsible for managing the dispatching of crews and trucks locally and out of state.
  • Sourced, distributed and monitored usage of equipment required to achieve transportation operational goals in line with financial targets.
  • Supervised all facets of routine deliveries by effectively routing loads, managing drivers and meeting DOT requirements.
  • Achieved and maintained compliance with DOT standards through accurate maintenance of driver, permit and equipment records.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Settle all damage claims in a timely and efficient matter.
  • Assessed each employee's individual strengths and delivered mentoring to improve upon weak skill levels.
  • Stayed current on strengths, training and knowledge of each team member in order to coordinate optimal scheduling strategies.
  • Processed paperwork for incoming and outgoing personnel, including both hardcopy and electronic copies, and maintained files on 25 current active personnel.
  • Tracked timely receipt of invoices, monitored and identified late invoices and contacted vendors to obtain tardy invoices.
  • Processed and sent monthly invoices to customers on standard billing cycle, including adjustments, credit memos and corrections.
  • Assisted customers with invoice questions, special invoicing, reporting, corrections and write-offs and resolved customer issues discovered during invoicing and collection process.
  • Loaded billing data into systems through data import, scanning or manual keying, to verify complete and accurate client invoices from customers.
  • Supervise warehouse loading of storage vaults and organized vaults with a forklift
  • Supervised day-to-day operations, equipment use and team of employees.
  • Maintained payroll data, attendance records and delivered materials to job site on time and in good condition.
  • Modified plans in response to delays, bad weather or construction site emergencies.
  • Maintained oversight of all common areas and offices, ensuring cleanliness at all times by tidying and removing trash.
  • Supported staff with general office duties, which included correspondence, filing and creation of spreadsheets during peak periods.
  • Performed onsite relocation estimates for customer in a timely efficient manner.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
Assistant Manager | 03/2012 to 12/2013
Company Name - City, State
  • Managed kitchen staff team of 15 and assigned various stages of food production.
  • Maintained optimal inventory levels and kept food costs in line with budget limitations.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Oversaw hiring, training and development of kitchen employees.
  • Collaborated with General Manager to educate 15 employees on menu and procedural changes.
  • Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
  • Handled over $2000 worth of cash and card transactions daily with accuracy and efficiency.
  • Collaborated with Cashier trainees to document and resolve potential customer concerns to drive brand satisfaction and loyalty.
Education and Training
College Of DuPage - City, State
Associate of Arts
General Education, 09/2013
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Resume Overview

School Attended

  • College Of DuPage

Job Titles Held:

  • Owner Operator
  • Operations Manager/Head Estimator
  • Assistant Manager

Degrees

  • Associate of Arts

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