Efficient team member with strong history of Administration Assistant skills; providing top-notch clerical support and operational assistance to support staff needs. Diplomatic communicator and self-motivated worker with decisive nature necessary to manage independent work. Experienced in coordinating documents, supplies and project resources.
Skills
15+ years experience in Office Administrative and Clerical Support
Highly organized with ability to prioritize daily tasks and function independently under pressure with frequent interruptions
Strong Interpersonal skills (both verbal and written) effectively interacting with individuals of various social, cultural, economic and educational backgrounds
15+ years experience working with Google Suite and Microsoft office computer systems
Proven ability to operate word processing, e-mail, manage database and spreadsheet, various communication platforms and internet applications
Social media knowledge
Extensive experience working with complex policy and procedure interpretations, and skills to explain same procedures to team members
15+ years experience in customer relations and communications
Capable and motivated to learn complex administrative computing systems and complex database programs
Experienced 10+ years handling confidential matters with tact, discretion, and personal integrity
Documentation control, document conversation, paperwork drafting, filing and data archiving and writing reports
Proficient in A/P, A/R and inventory control
10+ years in project management
Experienced team member holiday scheduling
Education
San Jose State UniversitySan Jose, CA, Expected in 2004 ā āBACHELOR OF SCIENCE:Administration of Justice - GPA:
Cabrillo CollegeAptos, CAExpected in 1997 ā āASSOCIATE OF ARTS:Law Enforcement/Criminal Justice - GPA:
Work History
Lineage Logistics - Owner/Operator Henderson, NV, 05/2016 - Current
Plan annual budget, business plan and community outreach
Marketing Wedding and Event Coordinator
Developed and designed business brochures, invoice\estimate forms and business cards
Conduct client consultations design profile on LinkedIn and Facebook
Build trust and respectful relationships with clients
Managed approximately 20 incoming new client inquiries
Directed 3 team members for initial start up operations including production, marketing and event set-up
Aspiranet - Customer Relations Specialist and Floral Buyer Turlock, CA, 07/2009 - Current
Strong Organizational skills with ability to prioritize responsibilities and function independently under pressure with deadlines and frequent interruptions
Foster interpersonal skills interacting with individuals of various social, cultural, economic and educational backgrounds. Able to effectively communication both verbally and written
Strong skill set with both Windows and Google Suite. Able to quickly learn internal software communications and internet applications
Coordinate communication among Team Leaders and Team Members to drive sales and communication between departments
Possess 10+ years experience learning complex administrative programs and systems
Successfully achieved department goals by independently creating training programs to foster collaborative team environment
Responsible for highly confidential financial information and handling Team Member confidentiality with tact, discretion, and, personal integrity
Substantial experience with Windows operating system, Google Suite, various multi-use fax and copy machines, phone systems, marketing design platforms, communication platforms, computer applications and aesthetic office atmosphere via floral design
Over 20+ years experience developing strong organizational skills paying close attention to detail with typing, spelling, punctuation and grammar
Prepared error free type written correspondence for Team Members and Team Leaders
Aptos Christian Fellowship And Child Care Center - Bookkeeper/Office Administrator/Children's Program Coordinator City, STATE, 06/2004 - 12/2007
Managed payroll, accounts receivable, and accounts payable using Microsoft Excel and Quickbooks
Managed personnel files, enrolling students in preschool and maintained student files
Followed detailed end of month accounting procedures to verify proper balancing of all accounts and readiness for new month
Reviewed bank account statements to reconcile accounts by documenting correct financial information in general ledger
Maintained financial records for 20+ clients
Support families receiving county supplemental payment and complying with state licensing laws for preschool
Verified, allocated and posted transactions in journals and computerized systems from documents such as invoices, receipts and reports
Coded invoices and other records to maintain organized and accurate records
Work with culturally and social-economic diverse populations
Above The Line Home For Kids - Support Counselor City, STATE, 04/2003 - 05/2005
Developed individual service plans to meet 15+ client's emotional needs
Implemented therapeutic techniques for behavioral modification and crisis intervention
Coordinated structured community group activities for 20+ clients
Collaborated closely with treatment team to appropriately coordinate client care services
Conducted outreach, advocacy and rehabilitative services for regular cases and highly trained in crisis intervention
Efficiently gathered information from families and social services agencies to development treatment plans
Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills
Assisted clients with identifying feelings and behaviors by asking open-ended questions
Referred clients to other programs and community agencies to enhance treatment processes
Provided counseling for relapse prevention, social issues and mental health problems
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.
Resume Overview
School Attended
San Jose State University
Cabrillo College
Job Titles Held:
Owner/Operator
Customer Relations Specialist and Floral Buyer
Bookkeeper/Office Administrator/Children's Program Coordinator