(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Efficient team member with strong history of Administration Assistant skills; providing top-notch clerical support and operational assistance to support staff needs. Diplomatic communicator and self-motivated worker with decisive nature necessary to manage independent work. Experienced in coordinating documents, supplies and project resources.

  • 15+ years experience in Office Administrative and Clerical Support
  • Highly organized with ability to prioritize daily tasks and function independently under pressure with frequent interruptions
  • Strong Interpersonal skills (both verbal and written) effectively interacting with individuals of various social, cultural, economic and educational backgrounds
  • 15+ years experience working with Google Suite and Microsoft office computer systems
  • Proven ability to operate word processing, e-mail, manage database and spreadsheet, various communication platforms and internet applications
  • Social media knowledge
  • Extensive experience working with complex policy and procedure interpretations, and skills to explain same procedures to team members
  • 15+ years experience in customer relations and communications
  • Capable and motivated to learn complex administrative computing systems and complex database programs
  • Experienced 10+ years handling confidential matters with tact, discretion, and personal integrity
  • Documentation control, document conversation, paperwork drafting, filing and data archiving and writing reports
  • Proficient in A/P, A/R and inventory control
  • 10+ years in project management
  • Experienced team member holiday scheduling
San Jose State University San Jose, CA, Expected in 2004 BACHELOR OF SCIENCE : Administration of Justice - GPA :
Cabrillo College Aptos, CA Expected in 1997 ASSOCIATE OF ARTS : Law Enforcement/Criminal Justice - GPA :
Work History
Lineage Logistics - Owner/Operator
Henderson, NV, 05/2016 - Current
  • Plan annual budget, business plan and community outreach
  • Marketing Wedding and Event Coordinator
  • Developed and designed business brochures, invoice\estimate forms and business cards
  • Conduct client consultations design profile on LinkedIn and Facebook
  • Build trust and respectful relationships with clients
  • Managed approximately 20 incoming new client inquiries
  • Directed 3 team members for initial start up operations including production, marketing and event set-up
Aspiranet - Customer Relations Specialist and Floral Buyer
Turlock, CA, 07/2009 - Current
  • Strong Organizational skills with ability to prioritize responsibilities and function independently under pressure with deadlines and frequent interruptions
  • Foster interpersonal skills interacting with individuals of various social, cultural, economic and educational backgrounds. Able to effectively communication both verbally and written
  • Strong skill set with both Windows and Google Suite. Able to quickly learn internal software communications and internet applications
  • Coordinate communication among Team Leaders and Team Members to drive sales and communication between departments
  • Possess 10+ years experience learning complex administrative programs and systems
  • Successfully achieved department goals by independently creating training programs to foster collaborative team environment
  • Responsible for highly confidential financial information and handling Team Member confidentiality with tact, discretion, and, personal integrity
  • Substantial experience with Windows operating system, Google Suite, various multi-use fax and copy machines, phone systems, marketing design platforms, communication platforms, computer applications and aesthetic office atmosphere via floral design
  • Over 20+ years experience developing strong organizational skills paying close attention to detail with typing, spelling, punctuation and grammar
  • Prepared error free type written correspondence for Team Members and Team Leaders
Aptos Christian Fellowship And Child Care Center - Bookkeeper/Office Administrator/Children's Program Coordinator
City, STATE, 06/2004 - 12/2007
  • Managed payroll, accounts receivable, and accounts payable using Microsoft Excel and Quickbooks
  • Managed personnel files, enrolling students in preschool and maintained student files
  • Followed detailed end of month accounting procedures to verify proper balancing of all accounts and readiness for new month
  • Reviewed bank account statements to reconcile accounts by documenting correct financial information in general ledger
  • Maintained financial records for 20+ clients
  • Support families receiving county supplemental payment and complying with state licensing laws for preschool
  • Verified, allocated and posted transactions in journals and computerized systems from documents such as invoices, receipts and reports
  • Coded invoices and other records to maintain organized and accurate records
  • Work with culturally and social-economic diverse populations
Above The Line Home For Kids - Support Counselor
City, STATE, 04/2003 - 05/2005
  • Developed individual service plans to meet 15+ client's emotional needs
  • Implemented therapeutic techniques for behavioral modification and crisis intervention
  • Coordinated structured community group activities for 20+ clients
  • Collaborated closely with treatment team to appropriately coordinate client care services
  • Conducted outreach, advocacy and rehabilitative services for regular cases and highly trained in crisis intervention
  • Efficiently gathered information from families and social services agencies to development treatment plans
  • Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills
  • Assisted clients with identifying feelings and behaviors by asking open-ended questions
  • Referred clients to other programs and community agencies to enhance treatment processes
  • Provided counseling for relapse prevention, social issues and mental health problems

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Resume Overview

School Attended

  • San Jose State University
  • Cabrillo College

Job Titles Held:

  • Owner/Operator
  • Customer Relations Specialist and Floral Buyer
  • Bookkeeper/Office Administrator/Children's Program Coordinator
  • Support Counselor



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