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Owner/Operator Resume Example

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OWNER/OPERATOR
Summary

Motivational, hard working and reliable leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize student engagement and performance. Highly Organized, proactive and punctual with team-oriented mentality.

Skills
  • Marketing tactics
  • Labor relations
  • Program creation and implementation
  • Employee development
  • Key partnership cultivation
  • Talent development
  • Student counseling
  • Group instruction experience
  • Academic advisory
  • Social integration support
  • Curriculum development
  • Testing protocols
  • Resource advocacy
Experience
Owner/Operator
City, StateCompany Name/Jun 2020 to Current
  • Led startup and opening of The Mitchell Foundation Inc. and provided business development, creation of operational procedures and workflow planning.
  • Oversaw all aspects of project execution, including progress of each phase, quality of workmanship and team performance to drive on-time completion of deliverables.
  • Contracted and mentored core start-up team, working to outline initial company policies and procedures.
  • Secured long-term accounts, managing sales presentations to promote product and brand benefits.
  • Participated in networking events to establish and cement community ties, B2B relationships and industry connections.
  • Identified client business and operational needs and introduced services to provide solutions.
  • Recruited exceptional job candidates via diverse traditional and digital routes for suitability for key positions.
  • Developed individual strategies for property acquisitions located across multiple states and ascertained resources for project development to present comprehensive proposals and secure funding from private and public lenders.
Office Assistant Student Leader
City, StateCompany Name/Oct 2012 to Dec 2018
  • Serve as a student leader in the university office which houses new student orientation, graduation, student activities, clubs and organizations, post graduate studies, career services, student conduct, student retention and the Vice President of Student Services •
  • Created travel itinerary for Vice President as well as coordinate daily schedule Influence campus stakeholders on improvement of communication between students and administrative staff •
  • Oversee 30+ orientation leaders as well as 8+ daily student workers to ensure deadlines were met for the office
  • Advocated on behalf of Life students to improve integration and satisfaction with college life.
  • Cultivated positive and supportive atmosphere for students focused on assisting with wide-ranging issues.
  • Engaged students by fostering greater sense of community and serving as role model, educator and mentor to undergraduates.
  • Traveled around campus to conduct orientations and meet with students in need of help.
  • Coordinated fundraising events to generate over $20,000 in revenue quarterly.
  • Authored press releases and communications materials to share vital information and promote intended message.
  • Managed social media accounts by composing content, engaging with followers in comments, monitoring activities, and researching trends.
Assistant Store Manager Trainee
City, StateCompany Name/Feb 2016 to Jun 2016
  • Resolved conflicts and concerns of customers and other associates.
  • Analyzed inventory trends to guide product ordering and develop sales promotions to minimize overstock.
  • Oversaw daily operations by delegating tasks, managing shift changes and conducting keyholder duties to open and close business.
  • Boosted sales through attractive merchandise presentation, competitive pricing and adequate inventory.
  • Assisted customers, answered questions and resolved problems for stellar customer service.
  • Coordinated merchandising by planning floor layouts and displays, guiding resets and directing sales signage placement.
  • Trained staff on daily duties, supervised and provided feedback, resulting in improved performance and customer satisfaction.
  • Measured goal achievement by evaluating daily cash flow, reviewing sales reports and producing financial statements.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Supervised, coached, and mentored a 16-member staff.
Education and Training
Doctor of Chiropractic: ChiropracticLife UniversityExpected in Dec 2020City
B.S: Pychology, BiologyUniversity of North Carolina2012City
Accomplishments
  • President (Polemarch) of Zeta Delta Chapter of Kappa Alpha Psi Fraternity, Inc.
  • Organized member intake forms and made critical decisions for the future of the chapter •Implement, plan, develop, market new opportunities to grow the chapter academically, fiscally, socially •Mentored and lead 25+ members while meeting the needs of the National Headquarters •Effective correspondence to numerous organization across the campus in setting up events and meetings •Promoted events and met with different community leaders to provide awareness of our organization •Drafted and negotiated contracts with various venues/businesses citywide.
Activism Affiliations

Until Freedom

Until Freedom-Atlanta

NAACP Atlanta

The Tired Movement

Protest Leader

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Resume Overview

School Attended

  • Life University
  • University of North Carolina

Job Titles Held:

  • Owner/Operator
  • Office Assistant Student Leader
  • Assistant Store Manager Trainee

Degrees

  • Doctor of Chiropractic : Chiropractic
    B.S : Pychology, Biology

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