Owner/Operator Resume Example
Detail-oriented field technician with years of experience in closely related trades and construction crews, to the exact industry set skills and the knowledge of the many and different methods used
today as well equipped with knowledge of the tools and materials used in the industry. however, I'm always striving to learn and expand my knowledge through different approaches, different crew member and crew leads, and continuing any company training or specialized certifications that are required of me for this career. Proven ability to build relationships and maintain long term business relationships/ partnerships with top accounts to increase overall productivity and grow profit channels. Expands network connections by effectively determining and meeting customer/clients needs, with great communication skills, and proper safety and PPE company control procedures.
Experienced technician offering exceptional skills in route planning gained during years in transportation. Demonstrated record of safe and efficient vehicle operations, also trained in defensive driving techniques.
I can read, comprehend and operated many or most industry based
Computer software (microsoft office/excel/digital media etc., and speciality made or used utility GRID programs, codes, and gps filters used. Knows both the meaning of the numbers and letters written on solid, colored, or hashtaged lines (or services). understand safety measures and the importance of them and that being fast doesnt always make you good. being knowledgeable about the area, having the correct contact information of the ticket, and being able to freely communicate with the clients to better understand the full scope of the ticket to become more time efficient and time effective and in the end a lot better at doing your job on a production based crew.
Customer service-focused with good route and planning abilities. Customer-oriented crew member with years of experience focused on increasing knowledgeable more self sufficient and self effective day to day operations and also as just one person in a crew of team members whos end goal is for all of their team to meet their production standards and surpass limits that couldn't of been done if it was done alone at all.. but as a team and working up the chain of command so much more is officially and accurately accomplished and furthermore learned and kept for future days to come working in the field, or on that next ticket to come.
Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments ,nasty weather conditions, very confined and tight places. All of the places and situations I honestly really enjoy working in, I really enjoy working daily in the riggers of nature and the weather in the chicagoland area, and the stressful or pressure filled moments of the job!
Meticulous leader, reliable,and a dedicated crew member whos a strategic planner with comprehensive and a quick learner whos always looking to take whatever company specific special certification courses (classes) or training courses that either company required or offered for ones own personal advancements from within.
Multi-talented grid utilities service location technician consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity. Enthusiastic utility technician eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of jobs and trouble shooting head, and whos willing to learn new or different software programs, industry based tools and materials and work along side fellow team members, supervisors, and a new list of high priority clients and client contracts.
Highly Motivated to learn, grow and excel in the industry, and within a long term career as a utility location technician.
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Lineage Logistics - Lynden , WA
- Fostered strong professional network and life long friendship to connect with quality leads and ultimately future and repeat clients
- Spoke professionally with customers regarding their order demands or requests, gathering all necessary information to make educated decisions and address issues, to meet their needed delievery date, and that all products where cut and sent out exactly to their desired specs
- Worked with many different tradesman and professional artists alike
- Worked daily on a computer answering email inquires, customer service questions, and orders. Talked in great detail about what I could offer to them or their brand that few others ever could
- Envisioned and created business identity (or theme) and advertising materials such as social media networks, word to mouth advertising, and past relationship in related industries of work or the same industries of work
- Ive worked daily in and on Microsoft office, WORD, excel spreadsheets, Quickin, printed out Bills of Lading, and personally milled all work, and finalized all orders even overseeing the shipping (usually custom freight shipments) custom packing of the materials and/or items purchased. All the way to the final clients/customers over all satisfaction and their opinions of the items bought or materials they be using to make their own custom works as well too
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to issues
- Contacted customers to report delayed delivery times, effectively reducing calls to support lines drastically, just by being more then willing and very able to pick up the phone and the power of good business ethics, the right thing to do and all by endorsing great client communication skills. (and not afraid to call or make contact to start communication
- With owning my own small business or working for a large company. Knowledge is everything, and if I'm unsure of something or just want to double check the order to be sure that I do have the understanding of the clients order or customers request of an order (in production stages) it has repeatedly proven to just communicate, it saves both parties or all parties lots of needlessly wasted time, shows humbleness, and an eagerness for customer /client service, great social business ethics and personal humbleness
- Stayed in open communication with dispatch team and readily adapted to changing customer needs or scheduling demands
- Used well-honed negotiation skills to garner cost-effective pricing for equipment needs
USIC LLC. - City , STATE
- Prepared reports and technical documentation on several Utility software programs. from the start of reading a new locate ticket, to accessing exact scope of the ticket provided all the detailed information both on the ticket and with heavy communication skills to complete and first access a new client ticket/or locate safely, to 100% within the scope of the ticket. Finalizing a ticket, double checking and finally closing out, or billing out the client. Worked day-to-day production processes with the allowed time for each ticket. followed all safety protocols, and requests of the client
- Tested products or subassemblies for functionality and troubleshot problems with equipment on sight, issues or problems with a potential watch and protect ticket, a possible HTL ticket, when and where they occurred and after exhausting all other possible options. Always worked independently and off a que but like any or most project crews, many times and also as needed, we worked together team or as a single unit working up the chain of command
- Can read and comprehend several versions and forms of utility mapping programs and gps filters. From Atlas Maps, Translore, CAD, to old township prints. locating pretty much everything, from at@t, COMCAST, METRONET, NICOR, Fiber Optic Comcast, and depending on location sewer and water etc
- Examined all new incoming tickets for the exact scope of the ticket prier to even getting there, compared and inspected documented ticket information for accuracy, quality, knowledge, and productivity
- I have great communication skills with both fellow employees,supervisors, and company clients. I have worked in several construction based fields throughout my career, so I seem to have an awesome ability to work seamlessly with many different tradesman, relate to their own point of views or timelines that they too have to adhere by. (example: like working with a deep earth directional boring crew drilling to install fiber optic lines)
- Monitored and assisted fellow and other employees actions to ensure adherence to the companies safety procedures, PPE, as well as other DOT compliances and safety measures are met and up to par
- Collaborated with nearly every trade and stemming department on operational support tasks to model importance of group goals.Operated with high integrity, built trust, and earned sustained credibility with internal and external clientele
- Always, upon the closing of any ticket or putting a High Priority watch and protect supervisor on the ticket number, and always prier to moving to the next ticket or locate, I took the extra couple of seconds to fully Inspected finished products for quality and adherence to customer specifications
- Organized work daily and independently from location or a long term pending client contact that sometimes needs daily re-locates or the never stopping production based crews, or newer fiber optic crews to meet demanding daily (and timed) production goals with 100% success rate. Always finding time, to help fellow crew members on a HTL ticket or locating a fiber optic line in a populated urban area, or make it to weekly crew meets on time
- Inspected products and machines to ensure quality and efficiency. The public's safety, clients safety, my own safety and the safety of the company I work for is number 1! safety is #1!
- Calibrated machines to maintain required productivity levels and adherence to quality and safety standards. Monitored my company truck and company materials daily on the work days end or Prior to starting work, to keep a steady and reliable production schedule to keep proper amount of GPR tools, paint, flags and other inventory. Performed preventive maintenance to maintain on what was company given to me and used for work purposes only to also optimize productivity and increase the issued equipment lifetime by much longer then usually expected
- Maintained solid safety record with no OSHA-recordable incidents
- Worked on both dead and energized lines, arail, buried severies, fiber optic telecommunication lines, manholes, in both very rural areas and urban/metropolitan areas(extremely populated) cities, ticket locates. various forms of GPR, CAD, and other locating and detecting tools/equipment
- Watch and protect
Northridge Custom Home Builders. David Kneight LLC - City , STATE
- Developed and executed targeted relationship and account development strategy, prior to braking ground on a new project
- Handled all the 811 calls and daily locates with the new construction and locations we would be working in that day or week
- Worked with and handled all stages of the township inspection processes and pressors in multiple townships, and multiple states
- Working with GPR to find water and sewage drainage underground structures. All (dead) single service or multiple service buried lines
- Called 811 (nearly daily) to make or modify dig tickets. I also worked daily with the locators to locate and spot dig until service lines where found. also called for single service installs and commercial installs (private services- usually in small manholes if commercial
- Read and comprehend township blue prints, and software GPS utility blue prints
- I've worked with every form and new construction tradesman, or localized union crews, as well as always keeping the customer up to date on work progress and weekly operations
- Gave daily operational reports to the product super. reporting for his notes, who I contacted and for what means they where contacted about. Filling him in on the smaller trade sided stuff per site location, onm multiple sites (locations) daily. From an extremely populated and different in codes and prints metro city, to lesser populated areas like the western suburbs of chicago and southern Wisconsin and all throughout.Provided observations, took measurements and performed tests at various stages according to quality control plan
- Inspected inbound and outbound products for compliance with established industry standards, company policies and procedures always within state, federal and local laws. Received incoming calls and messages and addressed or triaged phone requests
- Managed quality assurance program including on site evaluations, internal audits and customer surveys. Offered data-driven recommendations aligned with overall company strategies and prioritized process improvement initiatives
- Developed team communications and information for weeklymeetings
- Operated with high integrity, built trust, and earned sustained credibility with internal and external clients (both old and new)
- Coursework in general studies
- Electrical Shop, Wood Working Shop and other Fine Arts
ACT 3 (safety)
IL DOT Safety "sensitive"
EMT/1st responder/CPR
Fine Arts ( horticulture)
Tight and Confined quarters (manhole)
Accidental Fall safety
DOT PPE and roadside safety
Comcast
Comcast Fiber Optic
Nicor Gas
People Gas
-Watch and protech- High priority and stemming requirements-
AT&T
AT@T Fiber Optic
HBK Engineering Fiber Optic(LO-IT)
MetroNet (fiber Optic)
Township and city of... water and sewage (woodridge/Downers
water program)
Hinsdale- Dupage county and cook county
Schaumburg - gas water and sewer
City of chicago (urban metropolitan populated areas of under ground/manhole work/and tunneled multi service feeders
infrastructure systems
Kanoshi WI all main GRID
utilities and underground and arail infrastructure
includes WI state DOT safety and WI city and town township water sewer. blue print/ gps/ map filter/ and utilities GRID software program reading, understanding and verbally able to interpolate all if audited by the client to do so (usually every 48 months randomly but depending on service and other factors etc...)
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Resume Overview
School Attended
- Hinsdale South
- College of Dupage
- SouthEastern College
Job Titles Held:
- Owner/Operator
- Utility Locate Technician/Telecommunication Crew
- Custom Highend Home/Commercial Construction Project Manager
Degrees
- Hinsdale South - City | High School Diploma
College of Dupage - City | Some College (No Degree)
SouthEastern College - City | Multiple Vocational Certifications
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