Owner Operator resume example

Consulted with customers to assess needs and propose optimal Delivery solutions.
Managed day-to-day operations of consulting business, which required such tasks as maintaining milage log and solving any customer problems .
Operated equipment such as fork trucks and box trucks to meet challenging daily demands.

• Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
• Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
• Collaborated closely with clients to better understand entire project scope.
• Worked independently in fast-paced environment while meeting productivity and quality expectations.

Improved productivity while reducing staffing and operational costs by 25%.
Brought in more than 4 new administrative staff and handled all training, mentoring and direction to maximize productivity.
Oversaw day-to-day operations, including supervising 30-person team across 2 sites.

• Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
• Spearheaded overhaul of company best practices, leading to significantly increased staff retention rates and top-ranking as industry leader.
• Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
• Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
• Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
• Implemented policies and standard operating procedures for continuous improvement.
• Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.
• Protected company assets from loss such as theft or damage by setting and enforcing effective security policies.
• Identified and resolved unauthorized, unsafe or ineffective practices by inspecting production areas regularly.
• Conducted performance reviews each quarter, offering praise and recommendations for improvement.
• Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
• Reviewed financial reports each day and investigated variances with accounting staff to keep records accurate.
• Managed communications during major technology outages, natural disasters, virus outbreaks, frame cloud outages and network device outages.
• Provided excellent customer care to maintain and improve customer relations, strengthen loyalty and increase product and service sales.
• Verified compliance with best business practices throughout organization.
• Streamlined and enhanced corporate accounting and operations system by initiating key workflows.
• Cultivated strong business relationships with clients to increase overall experience, satisfaction and retention rates.
• Maintained constructive client and vendor relationships.
• Managed and allocated staff and material resources to meet production goals.
• Built relationships with customers and managed accounts to drive revenue and profit.
• Forged and cultivated productive relationships with community members and potential partners.