Accomplished General Manager offering 5 years of progressive experience in Hotel/Hospitality field. Adept at managing operations, financial administration and key program areas.
Enthusiastic Manager with 15 years of experience planning, leading and improving activities to support successful business operations. Strategic in developing policies, managing staff and maximizing profit potential. Focused on motivating staff and working with diverse personality types to drive improvements.
Established, optimized and enforced business policies to maintain consistency and high-quality standards across Hotel/Construction operations.
Enhanced operational efficiency and productivity by managing budgets, accounts and salaries.
Trained and motivated 8 employees to perform daily business functions, including full refurbishment of hotel from new foundations all through the process to fully finished and finished rooms.
Consulted with customers to assess needs and propose optimal Delivery solutions.
Managed day-to-day operations of consulting business, which required such tasks as maintaining milage log and solving any customer problems .
Operated equipment such as fork trucks and box trucks to meet challenging daily demands.
Improved productivity while reducing staffing and operational costs by 25%.
Brought in more than 4 new administrative staff and handled all training, mentoring and direction to maximize productivity.
Oversaw day-to-day operations, including supervising 30-person team across 2 sites.
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