Owner Operator resume example with 17+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Detail-oriented, quality-minded technician with 8 years of experience in the military and automotive industry, primarily in the IT field. Primary strengths include technical process driven analysis to increase productivity and quality improvement by mitigating variables and adhering to detailed specifications. Personal strengths include professional integrity, team player mind-set able to perform at the highest level possible under stressful situations.

  • MS Server OS
  • MS SQL & SSRS Reporting and Auditing
  • Remote Access Software Experience
  • MS Windows Desktop Software
  • MS Office Intermediate Experience
  • Axosoft Project Mgmt. Software
  • Kepware PLC Interface Software
  • Prior Military Secret Clearance, Inactive
  • Automation, SQL Scripting and Migrations
  • Customer Service
  • Trainer in Automotive Field Services and USAF Security Police Duties
  • Database Troubleshooting
  • Field Services and Upgrade Technician
  • Electronics Guru
  • Funds Escort
  • Graphical User Interface (GUI) Creation
  • Automation Programming
  • Team Leader with Supervisory Skills
  • Workplace Safety Monitor
  • PC Networking
  • Project Management
  • Relationship Management
Work History
Owner/Operator, 10/2009 - Current
Lineage Logistics Westfield, MA,
  • Decibel Freqs LLC was formed as an extension of my educational and professional experience.
  • This company is designed to give homeowners in middle Tennessee access to the latest custom home theater electronics and professional installation services.
  • Primary duties include qualifying clients, recommending products based on their needs (sales), project management, installations, customer service, scheduling, service calls, and relationship management.
  • Technical kills include equipment rack fabrication, installation and networking products for home automation, design of custom graphical user interface (GUI), IP Assignment of network and wireless access point setups, CCTV distribution, hardware and software support of personal computers, and distributed audio and video systems.
Field Service Technician, 01/2017 - 07/2019
Oil States International, Inc. Renton, WA,
  • I served many different roles at Insequence including Field Service Technician, Support Technician, Trainer, System Assessment and Optimization, and Upgrades Technician.
  • Represented a host of computer applications relating to Just-In-Time (JIT) and Just-In-Sequence (JIS) software for Tier 1 automotive part suppliers.
  • Ability to break down complex software into easy to understand objectives ensuring trainees grasp the big picture of the software's function.
  • Primary responsibilities included configuring and upgrading production servers and workstations, upgrading existing customers from 16bit to 32bit operating systems and subsequent production applications.
  • I also served as an analyst of existing production systems ensuring proper setup of SQL production servers, proper RAM allocation, back-ups were being conducted correctly, unused process steps eliminated, creation of new sub-assembly profiles.
  • Setup of data retention tags, such as cure times, injection molding parameters, and ensuring serialization was established and maintained in the respective SQL database tables throughout production.
  • Enrolled and deleted members in active director for their respective groups and access privileges.
  • Troubleshooting was by far my strongest skill set and was able to diagnose and resolve connectivity and configuration issues in a matter of minutes ensuring JIT and JIS were maintained for delivery to almost every major OEM for our clients.
Shift Supervisor, 03/2016 - 01/2017
Raising Cane's West Monroe, LA,
  • Responsibilities included general supervision of all assigned armed posts and patrols.
  • Managed safety, security incidents, fire notifications, visitor's center, security control center, and three large tracks of manufacturing and storage of Jack Daniels whiskey.
  • Additional responsibilities included resource management allocation, sealing palletized whiskey storage facilities and facilitating bottling and shipping operations.
  • Multiple shift working team player able to work 16 hour shifts when needed, certified on all patrol positions related to the security of Jack Daniels visitors, assets, and storage facilities.
USAF Ground Aerospace Security Specialist , 04/1991 - 04/1997
US Air Force City, STATE,
  • In the USAF I served as primary security controller, alarm monitor, security response team leader, area supervisor, and high-risk weapons/funds escort.
  • Planned and implemented security procedures relating to the access and control of US Air Force priority resources and restricted areas.
  • Received an Achievement Medal for outstanding performance as a Security Controller updating critical checklists and response options enabling other controllers to accomplish the mission with improved response times, more accurate notifications and removing outdated materials.
  • Certified under Air Force Personal Reliability Program for 5 ½ years.
  • Additionally, defined standards through personal appearance and exemplary job knowledge.
Bachelor of Science: Business Administration, Expected in
DeVRY Institute of Technology - Phoenix, Arizona
Cum Laude, GPA: 3.51
Additional Information
  • Educational transcripts available upon request or through educational institution.

Hand picked to write to assist in writing flight regulation, operating instructions, and quick reaction checklists contributing to improved process for security controllers to achieve Exceptionally Well Qualified rating during annual Quality Control Evaluations and reducing time to complete their work in a timely and accurate manner. Furthermore, as a trainer in automotive manufacturing software, I worked to new employees to learn new database software for a just-in-time, just-in-sequence suite of applications including manufacturing orders, Manufacturing Execution, rack loading, rack audits, and bill of Lading applications.

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Resume Overview

School Attended

  • DeVRY Institute of Technology

Job Titles Held:

  • Owner/Operator
  • Field Service Technician
  • Shift Supervisor
  • USAF Ground Aerospace Security Specialist


  • Bachelor of Science

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