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Owner/operator Resume Example

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OWNER/OPERATOR
Summary

Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic and respectful of those from different backgrounds.

Skills
  • Marketing tactics
  • Recruiting and hiring
  • Customer relations
  • Cash flow optimization
  • Bidding processes
  • Product branding
  • Hiring and staffing
  • Staff training and development
  • Project estimating
  • Team oversight
  • Project organization
  • Cost reduction
  • Interior and exterior cleaning
  • Buffing and waxing
  • Snow removal
  • Exceptional time management
  • Minor repairs
  • Facility maintenance
  • Plumbing repairs
  • Leaf blowing
  • Business operations
  • Communications
  • Customer service
  • Inventory management
  • Spackle, drywall, sanding, taping, painting
  • Sanitize areas daily
  • Issue resolution
  • Technical support background
  • Troubleshooting abilities
  • Computer maintenance
  • Technical troubleshooting
  • Software upgrades
  • Customer support needs assessment
  • Service desk support
  • Application installations
  • Windows XP/Vista
Experience
Owner/operator, Company Name, June 2013-November 2015City, State
  • Led startup and opening of printing company and provided business development, creation of operational procedures and workflow planning.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Set pricing structures according to market analytics and emerging trends.
  • Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
  • Hired and mentored core start-up team, working to outline initial company policies and procedures.
  • Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
  • Developed and implemented successful sales strategies leading to team exceeding monthly sales goals for items printed/sold.
  • Secured long-term accounts, managing sales presentations to promote product and brand benefits.
Owner/Operator, Company Name, February 2011-May 2013City, State
  • Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
  • Set pricing structures according to market analytics and emerging trends.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Led startup and opening of moving business and provided business development, creation of operational procedures and workflow planning.
  • Hired and mentored core start-up team, working to outline initial company policies and procedures.
  • Secured long-term accounts, managing sales presentations to promote product and brand benefits.
  • Reviewed company software and business programs to determine value and assess viability in live environment.
  • Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
  • Assembled and managed teams for development, construction, sales and marketing initiatives.
  • Coordinated with webmaster to develop website and create online advertisements, boosting online sales 67%.
  • Identified client business and operational needs and introduced services to provide solutions.
Janitor/Maintenance Technician, Company Name, March 2009-December 2011City, State
  • Performed general maintenance on machinery and equipment to prevent malfunctions.
  • Collaborated with building managers to assess ongoing needs and plan preventative maintenance schedules.
  • Updated documentation for recordkeeping and customer use.
  • Consulted blueprints and repair manuals to complete high-quality repairs and restore optimal functionality.
  • Routinely inspected equipment for preventive and emergency maintenance needs.
  • Maintained clear and safe workspace area to meet OSHA standards.
  • Diagnosed equipment malfunctions and completed repairs to restore equipment and maintain uptime.
  • Performed basic carpentry tasks, including installing shelves, hooks and closet rods to meet customer needs.
  • Operated hand and power tools to complete repairs.
  • Performed performance and safety inspections on equipment and machinery to maintain operational baseline.
  • Maintained available parts, tools and materials inventory to respond to issues.
  • Resurfaced interior and exterior equipment surfaces using brushes, rollers and spray equipment.
  • Replaced wall sockets, ran lines and completed basic carpentry to finish installations.
  • Maintained facility interior, including shampooing carpets, washing walls, waxing and stripping floors and dusting furniture and fixtures.
Education and Training
GEDUniversity of State of New York, , CityNovember 2017
Accomplishments

Completion of basic class for AIDS Counseling Education

Computer Information Technical Support

Desktop Publisher

Word Processing

Spreadsheet

Money Management

Microsoft Office Specialist

Replace toilets, ceiling and floor tile

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Resume Overview

School Attended

  • University of State of New York

Job Titles Held:

  • Owner/operator
  • Owner/Operator
  • Janitor/Maintenance Technician

Degrees

  • GED

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