LiveCareer-Resume

owner operator resume example with 3+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Motivated professional offering Esthetics and Manager experience. Adds value to any organization in need of great collaboration, interpersonal, and multitasking abilities. Meets tight deadlines every time. Esthetician with talent for Eye Lash Extensions and Management. Strong knowledge of the Beauty Industry and Spas. Communicative and team-oriented with proficiency in Management. Proven history of fostering cohesive and proactive leadership to meet team, individual and management objectives.

Skills
  • Decision-making
  • Customer service
  • Time management
  • Data management
  • Conflict resolution
  • Analytical
  • Reliable and trustworthy
  • Active listening
  • PPE use
  • People skills
  • Problem resolution
  • Flexible
  • First Aid/CPR
  • Critical thinking
  • Teambuilding
  • Training & Development
  • Trained in Booker, Millennial and E-clinical
Experience
11/2020 to 11/2021
Owner/Operator Lineage Logistics Mount Morris, MI,
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Developed business and marketing plans and prepared monthly financial reports.
  • Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.
  • Analyzed client business needs and assisted in determining appropriate resources and strategies.
  • Coordinated with webmaster to develop website and create online advertisements.
  • Utilized Twitter and Facebook to promote products, services and content.
  • Analyzed market data to determine and target key audience or segments.
  • Supported sales process by engaging appropriately when responding to online audience inquires and posted comments.
  • Built and maintained corporate image, brand and identity.
  • Oversaw special promotional events to drive positive media coverage, boost revenue and enhance sales.
07/2020 to 11/2020
Manager Publicis Groupe Sa Oak Brook, IL,
  • Trained employees on additional job positions to maintain coverage of roles.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Recruited and hired qualified candidates to fill open positions.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Delivered level of service to customers in effort to build upon relationships for future clients.
  • Coordinated ordering, receiving merchandise, pricing and stocking to maintain appropriate product levels on shelves.
  • Assisted with training and onboarding of sales associates in store operations.
  • Completed daily sales reports and analyzed metrics to identify trends.
  • Built relationships with internal team members and external partners to enhance effectiveness of team's work and boost morale.
  • Reviewed applications for open positions and made knowledgeable hiring recommendations.
  • Coordinated positive coverage and PR.
  • Developed and maintained companies' corporate image and identity using logos and signage.
  • Restocked supplies for spa treatments, performed sanitizing procedures on reusable tools and brought out fresh linens.
  • Performed receptionist functions such as appointment scheduling and spa tours.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Assisted Surgeons on injection procedures
02/2019 to 07/2020
Lead Lash Technician Lash And Beauty Lounge City, STATE,
  • Prepared guests' treatment paperwork and accurately managed payments to keep records current.
  • Sanitized and sterilized equipment and station according to state laws.
  • Attended training classes to learn and improve techniques.
  • Scheduled appointments
  • Anticipated salon guest concerns and addressed problems quickly and to satisfaction of patrons.
  • Suggested and sold salon services and retail products to customers.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Exceeded customer expectations with friendly, fast and knowledgeable service.
09/2018 to 01/2019
Lash Technician/Receptionist Bella Hair Salon City, STATE,
  • Retained members by delivering exceptional service for lash needs.
  • Used downtime effectively to keep store clean and products stocked.
  • Handled fast-paced store and telephone customer inquiries to offer information and sell products.
  • Educated customers on proper aftercare to maintain quality and cleanliness of eyelashes.
  • Sanitized and sterilized equipment and station according to state laws.
  • Designed eyelash treatments based on client requests and styles.
  • Generated new clients using referral program.
  • Sold aftercare retail products, packages and other treatments, including eyelash tinting.
  • Increased new business opportunities and clientele foot traffic by distributing business cards in and outside of salon.
Education and Training
Expected in 05/2018 to to
: Master Aesthetician
Aveda - Chapel Hill, NC,
GPA:
Expected in 05/2016 to to
Associate of Science: Theology
Calvary Chapel Bible School - Marietta California,
GPA:
Expected in 06/2013 to to
High School Diploma:
Middletown High School North - Middletown, NJ
GPA:

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Resume Overview

School Attended

  • Aveda
  • Calvary Chapel Bible School
  • Middletown High School North

Job Titles Held:

  • Owner/Operator
  • Manager
  • Lead Lash Technician
  • Lash Technician/Receptionist

Degrees

  • Associate of Science
  • High School Diploma

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