Owner/Operator Resume Example
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OWNER/OPERATOR
Professional Summary
I am a dedicated dog trainer committed to improving the relationship between dogs and their owners. I have been working as a trainer since 2017 and have worked with a variety of dogs and owners. My experience with different training techniques and tools includes classical and operant conditioning, behavior shaping, clicker training, electronic training, etc. I have experience training through board and train programs, lesson style programs, and class style programs. Since venturing out to operate on my own I have learned the importance of the behind the scenes activities and responsibilities. Working through the challenges of building a business from scratch has helped me to understand bettering myself will help me become a better trainer and better help clients. My goal is to ultimately help dogs and their owners have a better relationship and improve the world for our dogs.
Skills
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Work History
Owner/Operator09/2017 to Current
Lineage Logistics – Olathe , KS
Lineage Logistics – Olathe , KS
- Owned and Operated a dog training and boarding business.
- Managed day-to-day business operations, including accounting, finance, marketing and public relations.
- Remained up-to-date on current and emerging training methods, tools, and knowledge by attending seminars and participating in webinars to further improve my skills as a trainer and business owner.
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
- Established, optimized and enforced business policies to maintain consistency and high-quality standards in operations.
- Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
- Maintained up-to-date administrative records to monitor operational conditions.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Put together realistic budgets based upon costs and fees for effectively operating business.
- Studied developments in the field of dog training and care technology and dog daycare business.
- Consulted with customers to assess needs and propose optimal dog training solutions.
- Monitored dog training market conditions to set accurate product pricing and take advantage of emerging trends.
- Learned and remained updated on dog care and housing requirements and regulations.
- Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
- Learned about using social media platforms such as Facebook, Instagram, Youtube, Tic Tok, etc to increase market awareness and recruit sales.
- Experienced with taking pictures and videos of dogs during training and for promotional purposes.
- Learned and employed technologies and techniques for editing photos and videos of dogs during training.
- Experience employing safety measures to ensure the health and wellbeing of dogs during training.
- Experience dealing with difficult or aggressive dogs.
- Assessed animals and consulted with owners about suitability for desired use based on temperament, age and other factors.
- Tracked metrics such as overall health, behaviors and diet to isolate and address concerns.
- Maintained clean, neat and hazard-free animal areas to protect individual health and wellbeing.
- Acclimated every animal to feel of different harnesses and equipment by steadily increasing touches and overall use.
- Conferred with owners about methods for continuing training and reinforcing methods taught in classes.
- Evaluated animals to determine temperaments, abilities and aptitude for training.
- Employed positive reinforcement with animals, including using "clicker-training" method, voice rewards and food rewards.
- Employed corrective training methods including the use of electronic collar, pinch collar, head halter, slip lead, harness, etc.
- Cued or signaled animals during performances.
- Talked to or interacted with animals to increase familiarity with human voices or contact.
- Actively listened to customers, handled concerns quickly.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Received and processed stock into inventory management system.
- Completed preventative maintenance and mechanical repairs on equipment.
- Successfully maintain clean, valid driver's license and access to reliable transportation.
- Carried out day-day-day duties accurately and efficiently.
- Handled day-to-day running of the business to ensuring high levels of productivity and progression.
- Served customers in a friendly, efficient manner following outlined steps of service.
- Used coordination and planning skills to achieve results according to schedule.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
- Identified issues, analyzed information and provided solutions to problems.
- Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Developed and maintained courteous and effective working relationships.
- Conducted research, gathered information from multiple sources and presented results to benefit customers.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
- Advised animal owners regarding purchase of specific animals.
Dog Trainer04/2017 to 09/2017
Natural Pawz – Forest Lake , MN
Natural Pawz – Forest Lake , MN
- Assessed animals and consulted with owners about suitability for desired use based on temperament, age and other factors.
- Maintained clean, neat and hazard-free animal areas to protect individual health and wellbeing.
- Acclimated every animal to feel of different harnesses and equipment by steadily increasing touches and overall use.
- Conferred with owners about methods for continuing training and reinforcing methods taught in classes.
- Evaluated animals to determine temperaments, abilities and aptitude for training.
- Employed positive reinforcement with animals, including using "clicker-training" method, voice rewards and food rewards.
- Employed corrective training methods including electronic collar, pinch collar, harness, and head halter.
- Employed safety procedures using muzzles to ensure the safety and wellbeing of dogs and humans.
- Cued or signaled animals during performances.
- Talked to or interacted with animals to increase familiarity with human voices or contact.
- Used Microsoft Word and other software tools to create documents and other communications.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Collaborated with fellow trainers to achieve well rounded reliability of dogs the other trainers were training.
- Carried out day-day-day duties accurately and efficiently.
- Served customers in a friendly, efficient manner following outlined steps of service.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Offered friendly and efficient service to all customers.
- Participated in improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Increased customer satisfaction by resolving dog behavioral issues.
- Worked with customers to understand needs and provide excellent service.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Infantry Squad Leader05/2011 to 05/2017
Taylorville Memorial Hospital – Petersburg , IL
Taylorville Memorial Hospital – Petersburg , IL
- Served as a fire team leader and then as a squad leader.
- Experienced in a variety of combat training operations in climates ranging from desert to cold weather mountains and from rural to urban environments.
- Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors.
- Led basic reconnaissance operations and reported enemy movements to commanding officers.
- Supervised junior Marines in the maintaining of high-value equipment, maintaining zero loss.
- Taught personnel to mitigate environmental hazards and properly use personal protective equipment for battle scenarios.
- Planned and executed squad and fire team operations to accomplish commanding officer's mission.
- Patrolled designated coverage areas and evaluated terrain for defensive use.
- Maintained property and equipment inventory and crew assignments.
- Demonstrated proficiency in telecommunications equipment to foster critical contact during team missions.
- Coordinated infantry positioning and equipment locations to facilitate safety and efficiency.
- Supervised and led squad of 12 Marines, setting high standard of efficiency, loyalty and integrity.
- Identified issues of Marines and successfully resolved problems through active listening and interpersonal communication.
- Trained in use of tear gas, passive ordnance and explosives.
- Provided thorough reports to superiors regarding squad's activities on patrols.
- Coordinated fire suppression actions with air operations.
- Constructed and camouflaged infantry positions and equipment to prevent detection.
- Maintained current in-depth knowledge of team member strengths and weaknesses to most effectively plan battle strategy.
- Trained teams in tactical planning, equipment maintenance and weapon use.
- Assessed battlefield conditions such as terrain and enemy fire effectiveness to organize and deploy team members effectively.
- Executed reasoned and efficient decision-making to foster troop discipline and unity.
- Inspected weapons for proper cleanliness and functionality and identified parts for repair.
- Trained personnel in de-escalation and conflict resolution techniques for use in warfare.
Security Officer08/2013 to 12/2015
Mylan Pharmaceuticals – City , STATE
Mylan Pharmaceuticals – City , STATE
- Served as a security officer and highest position reached was shift supervisor.
- Provided protection and security to ensure the safety of personnel and company property.
- Collaborated with and helped to enforce DEA and law enforcement policies and protocols regarding pharmaceuticals and controlled substances.
- Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
- Conducted proper procedures for inspecting incoming and outgoing vehicles and shipments.
- Wrote detailed reports on any issues, property damage, theft, presence of unauthorized persons and unusual incidences.
- Monitored and authorized entrance and departure of employees and visitors daily.
- Protected facility and personnel by regularly circulating premises and monitoring surveillance feeds.
- Conducted regular patrols of key areas to spot and control security concerns.
- Assisted in drills and actual responses to fire or hazardous incidents.
Education
Political Science And IntelligenceWest Virginia University-
City,
State
High School Diploma06/2009Heritage High School -
City
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Resume Overview
School Attended
- West Virginia University
- Heritage High School
Job Titles Held:
- Owner/Operator
- Dog Trainer
- Infantry Squad Leader
- Security Officer
Degrees
- Political Science And Intelligence
High School Diploma 06/2009
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