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Owner / operator Resume Example

Resume Score: 90%

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OWNER / OPERATOR
Career Focus

Executive Assistant seeking an opportunity to showcase a diverse background in business management and the ability to facilitate multiple projects simultaneously.

Summary of Skills

Microsoft Office Suites, Advance skill-set in Adobe Photo shop/Illustrator


Creative & innovative, customer service, impact & influence, business intelligence/experience


Detailed/goal oriented, solutions driven leader, proficient public speaking, listening & negotiation skills


Excellent analytical, strategic/ troubleshooting skills, presentation & relationship managementBusiness recovery and sustainability

Conflict resolution

Complex problem resolution

Strategic planning

Client acquisition






  • Strong listening skills, excellent customer service skills, comfortable asking questions and identifying needs to expand the customer relationship

  • Ability to understand how to present features and benefits of products and services to customers with differing needs

  • A track record of working effectively in a team environment and building solid relationships
Professional Experience
Owner / operator 01/2012 - 12/2015Executive VIPSBoston
  • Leadership, sales, decision making, marketing, management, training, distribution of leads to team & presentations to small business / residential clientele.
  • Delegated & executed human resources, payroll management., marketing / sales techniques & training development strategies.

Computed, recorded, and proofread data, records and reports.

Worked closely with company executives to identify new business opportunities and routinely participated in the sales process.Complied with federal, state and company policies, procedures and regulations.Communicated with customers, employees and other individuals to answer questions and explain information.

Banker01/2011 - 01/2013Citizens BankBoston, MA
  • Schedule prospect appointments and produce data entry quickly/efficiently.
  • Cross-sell bank products to enhance existing customer relationships & acquire referrals based of exc.
  • Service.
  • Sales closed by engaging clients in banking relationships, suitable to their needs & that of their company.
  • Sales closed by engaging clients in banking relationships, suitable to their needs & that of the company.
  • Refer customers to bank resources for additional sales, service issues, & make ongoing cold calls/follow-ups.
  • Assist Branch Manager with administrative support, notary, accounts reviews, analysts, meetings, events etc.
  • 10 years of office experience.
  • Ensured that team member responsibilities were defined and understood.
  • Established and maintained effective communication system.
  • Cultivated strong working relations with other industry executives.
Manager01/2009 - 01/2011Lighthouse Business Solutions IncRiverside, RI
  • Leadership development, Sales/Management Training, presentations to residential & business prospects.
  • Exceeded sales quota by 150% annually for 3 consecutive years.
  • Human resources, payroll management & implemented marketing/sales technique training/development.
  • Exceeded sales quota by 150% annually for 3 consecutive years.
  • Selected to mentor other members of the sales team, providing guidance and in-field sales coaching.
  • Campaign Launch for Fortune 500 client, [Verizon FIOS] Marketing, administration & sales supervision of South-East, New England region.
  • TOP SALES & PERFORMANCE OFFICE AWARDS 2009|2010|2011
  • Coordinated and lead efforts across a large cross-functional team.
  • Established and maintained effective communication system.
  • Recruited, retained and developed staff.
  • Planned, directed and monitored regulatory operations.
  • Provided strategic oversight of and input on the product roadmap.
  • Implemented corrective actions.
  • Reviewed sales price and operating costs.
Professional Affiliations

United States Army Veteran | New Vision Jujitsu | SBA

Interests

Sales Management, leadership & training, time management, fiscal planning Extracurricular activities Basketball, Football, Pool, Fitness, Chess, Reading, Web Design, Jujitsu, Boxing, Weight training, Music composer & production Counselor / Music Instructor: Planned, facilitated & coordinated activities for young adult's ages 11-19. Mentored students and implemented music instruction curriculum. Supervised youth in a challenging, wilderness summer camp setting in Norwich Vermont.

Additional Information
  • Sales Management, leadership & training, time management, fiscal planning Extracurricular activities Basketball, Football, Pool, Fitness, Chess, Reading, Web Design, Jujitsu, Boxing, Weight training, Music composer & production Counselor / Music Instructor: Planned, facilitated & coordinated activities for young adult's ages 11-19. Mentored students and implemented music instruction curriculum. Supervised youth in a challenging, wilderness summer camp setting in Norwich Vermont.
Skills

administrative support, Adobe Photo shop, banking, business intelligence, coaching, clientèle, client, clients, customer service, data entry, decision making, Human resources, Illustrator, Leadership, Leadership development, listening, management, marketing, marketing / sales, marketing/sales, meetings, mentor, Office, Microsoft Office Suites, negotiation, payroll, presentations, public speaking, relationship management, Sales, Sales/Management, strategic, supervision, training development, troubleshooting

Accomplishments

Sales and Marketing 

  • Increased annual gross sales by 85%.
  • Developed direct mass mailings which resulted in 8% growth of customer base.

Client Interface 

  • Managed accounting close, accounts payable, and financial reporting for multiple clients.

Education
2009Community college of Rhode Island [CCRI - Business Administration & ManagementProvidence, RI, USA

Business Administration & Management

2003Heavy Equipment Op./General Con./RE-DEV./Management/Accelerated Certificate obtained.:National Construction Center for education & research - Heavy equipment operation & Construction management Middletown, OH, USA
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Executive VIPS
  • Citizens Bank
  • Lighthouse Business Solutions Inc

School Attended

  • Community college of Rhode Island [CCRI
  • National Construction Center for education & research

Job Titles Held:

  • Owner / operator
  • Banker
  • Manager

Degrees

  • 2009 Community college of Rhode Island [CCRI - Business Administration & Management
    2003 Heavy Equipment Op./General Con./RE-DEV./Management/Accelerated Certificate obtained. : National Construction Center for education & research - Heavy equipment operation & Construction management

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