LiveCareer-Resume

owner operator resume example with 12+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic and respectful of people from different backgrounds.

Skills
  • Labor relations
  • KPI management
  • Marketing tactics
  • Life cycle project management
  • Staff training and development
  • Strategic planning
  • Strategic project planning
  • Customer relations
  • Design coordination
  • Cost reduction
  • Quality management systems
  • Program creation and implementation
  • Team oversight
  • Hiring and staffing
  • Sales leadership
  • Talent development
Education and Training
Broward College Davie, FL, Expected in 08/1998 Associate of Arts : - GPA :
Experience
Lineage Logistics - Owner/Operator
Savannah, GA, 05/2011 - Current

organization of events, purchases and inventories, chef, customer acquisition, social networks, search for personnel, management and administratio.

Compass Group Usa Inc - Pantry Line Cook
Ann Arbor, MI, 07/2016 - 11/2016
  • Prepared salad prep station with necessary ingredients, verifying freshness and maintained appropriate ingredient levels throughout shift.
  • Restocked items in fridges and freezers throughout shift, using discretion in assembly of premade items to maintain sufficient stock while minimizing risk of waste.
  • Observed restaurant policies and food safety regulations in covering, labeling and storing unused and left-over food products.
  • Made sandwich sauces, salad dressings and other special condiments following restaurant recipes and safe food handling procedures.
  • Kept thorough inventory records of cold cuts, refrigerated meats, bread, vegetables, desserts and other cold items to log expiration dates and assist in maintaining full stock of fresh items.
  • Advised servers, cooks and managers of aging inventory to recommend pushing sales of menu offerings requiring use of expiring ingredients.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Adhered to regulatory standards regarding safe and sanitary food prep.
  • Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
  • Set up work stations prior to opening to minimize prep time.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Checked quality of food products to meet high standards.
  • Checked completed orders for correct quantity and quality.
  • Handled advanced thawing and food pre-preparation for upcoming meals.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Requested supplies and equipment orders, explaining needs to managers.
  • Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
  • Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
International Institute Of New England - Manager of Operations
Manchester, NH, 09/2009 - 04/2011
  • Created company handbook to document corporate policies and procedures.
  • Reviewed production costs and product quality and modified inventory control programs to maintain and enhance annual business plan.
  • Hired and onboarded team members to meet immediate and expected demand.
  • Organized and facilitated budgets, product estimates, sales forecasts and product allocations to maximize resource utilization and customer sales opportunities.
  • Evaluated and enhanced workflow to implement best practices, reduce costs and increase staff motivation and satisfaction.
  • Established and maintained positive working relationships with community organizations, acting as corporate representative at meetings and events.
  • Analyzed, compiled and presented statistical, financial and production processing reports to senior leadership.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Managed scheduling, training and inventory control.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Improved morale and management communication by creating employee recognition and rewards practices.
  • Recruited, hired and trained crew members on application of projects, customer relations and customer service.
  • Oversaw financial management, budget management, accounting and payroll activities.
  • Monitored resource use to achieve set goals within budget constraints.
  • Published customer satisfaction results from feedback forms and correspondence.
  • Presented performance and productivity reports to supervisors.
  • Guided employees on understanding and meeting changing customer needs and expectations.
  • Crafted operations best practices using audits and project management team feedback.
  • Collaborated with board of directors to determine mission and values and plan for short and long-term goals.
  • Supported accident investigations and prepared related paperwork.
  • Collaborated with team leaders on quality audits.
  • Enforced federal, state, local and company rules for safety and operations.
  • Motivated and evaluated personnel for performance improvement and goal achievement.
  • Contributed to proposal and contract development, negotiations and meetings.
  • Analyzed and controlled materials, supplies and equipment operational expenses.
  • Resolved challenges associated with company websites, vendors and telecoms.
  • Built strong operational teams to meet process and production demands.
Languages
Spanish :
Native/ Bilingual
Negotiated :
English :
Professional
Negotiated :

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Resume Overview

School Attended

  • Broward College

Job Titles Held:

  • Owner/Operator
  • Pantry Line Cook
  • Manager of Operations

Degrees

  • Associate of Arts

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