Owner Operator resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Accomplished and creative Team Member possessing multifaceted experience and proven ability to re-energize and restructure organizations, develop strategic initiatives and capture emerging business opportunities. Results-oriented, decisive leader adept at forging lucrative relationships with key partners, vendors and clients.
Skills
Sales negotiation
Operations oversight
Preventative maintenance
Marketing and advertising
Relationship Management
Documentation and reporting
Business planning
Staffing
Conflict resolution
Coaching and mentoring
Scheduling
Staff training/development
Relationship building
Delegation
Employee scheduling
Inventory Management
Employee reviews
Work History
03/2016 to Current
Owner/OperatorLineage Logistics – Lansing, KS,
Fostered strong professional network and customer base to connect with quality leads and sales.
Assessed financial reports and statements regularly to update processes and operations for greater profitability.
Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Engaged with 200+ clients regularly through email and phonecorrespondence to present newest offerings, respond to questions and, always put customersFirst.
Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to issues.
Operated with safety and skill to avoid accidents and delays.
Maintained consistent work levels by establishing large customer base and continuous pipeline of deliveries.
Stayed in open communication with dispatch team and readily adapted to changing customer needs or scheduling demands.
Contacted customers to report delayed delivery times, effectively reducing calls to support lines by 110%.
05/2007 to 07/2016
Owner's AssistantEp!C – Swansea, IL,
Removed overgrowth, hazards and debris from common pathways to improve usability.
Provided upkeep to residential work sites, including hedge and shrub trimming.
Created striking landscape designs applying years of industry knowledge.
Monitored weekly and daily scheduled tasks to achieve workflow efficiency.
Updated yard design plans with clients to meet aesthetic standards.
Installed stonework according to landscape design plan and client specifications.
Trimmed greenery, shrubs and hedges to maintain uniform appearance.
Maintained grounds including trimming, weeding and general clean-up.
Assisted with weekly project planning and crew scheduling.
Reviewed plans and designs to verify completeness of grounds work.
Operated landscaping equipment with focus on safety and efficiency.
Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
Managed supply inventory and assigned replenishment to team members.
Communicated with clients to provide price quotes, discuss design needs and schedule work.
Adhered to OSHA guidelines and standards, including proper handling of hazardous chemicals and pesticides.
04/2003 to 02/2005
House ManagerUniversity Of North Carolina Greensboro – Fort Collins, CO,
Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
Organized entertaining recreational activities for home while staying within $50.00 budget.
Helped individuals with moderate to severe developmental disabilities carry out daily living tasks by coordinating expert support.
Assisted residents at 6-person facility with basic hygiene and healthcare needs, including dressing and showering.
Communicated effectively with residents, staff and other stakeholders by listening, being respectful and promoting positive demeanor.
Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
Created all staff work schedules so each shift had appropriate number of employees for coverage.
Fueled and performed pre-trip and post-trip inspections to support safe operating condition of vehicle.
Maintained adequate coverage for residents' needs without exceeding budget targets by coordinating efficient schedules and team workflows.
Scheduled physician and other appointments for residents, providing transportation to each visit.
Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
Monitored direct care activities for optimal patient protections and infection control standards.
Promoted residents' health and well-being by organizing diverse activities for physical, mental and social stimulation.
Spearheaded proactive training strategies to keep staff at forefront of current best practices and safety protocols.
Protected clients' monies and property, including tracking spending and reconciling accounts.Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Developed and implemented variety of innovative policies and strategies to promote client self-sufficiency.
Recruited, interviewed and hired staff members offering exceptional talent and brought great skills to team.
Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
Developed rapport to create safe and trusting envAdminis
Ironment for care.
Tered prescribed medications under direction of physician.
Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.
Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Completed required medical and program reports and maintained medical records system, program filing system and EHR, following clinic standard operating procedures.
Completed entries in log books, journals and care plans to document accurately report patient progress.
Mentored and coached staff to improve performance and interactions with residents.
Advised passengers of appropriate behavior to reinforce posted rules and maintain passenger safety.
09/1994 to 06/2000
Special Education TeacherOUSD – City, STATE,
Delivered effective and differentiated classroom instruction to diverse range of developmentally challenged students.
Organized instruction material, including constructing bulletin boards and setting up work areas.
Created learning and content strategies to meet needs of mentally and physically disabled students.
Communicated nonverbally with children to provide comfort, encouragement and positive reinforcement.
Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
Redirected students using Positive Behavior Support (PBS).
Led activities that developed students' physical, emotional and social growth.
Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school administration.
Gave one-on-one attention to students, while maintaining overall focus on entire group.
Completed intensive leadership training and provided training to colleagues on applied behavior analysis.
Developed and managed instructional materials and reports.
Attended monthly staff training sessions.
Education
Expected in 06/1983
High School Diploma: Corona Del Mar High School - Costa Mesa, CA GPA:
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