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owner/operator Resume Example

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OWNER/OPERATOR
Professional Summary
Experienced motel manager who is very creative in remodeling motel inside and out. Natural leader committed to excellence in service. I am a very flexible, patient and organized professional who provides individualization to guests. I quickly develop an excellent rapport with guests to produce a friendly and supportive environment to lodge.
Skills
  • Hotel operations and management
  • Service-oriented
  • Front desk experience
  • Property management
  • Diligent
  • Case management
  • Case planning
  • Intakes and assessments
Work History
owner/operator 09/2013 to Current
Covered Bridge Motel – 382 Water Street/PO Box 791 Guilford, Maine 04443
  • Greeted and welcomed all hotel guests with a smile.
  • Improved customer service ratings through individualized service..
  • Reviewed account information and charges with guests during check-out.
  • Resolved service-related problems in a timely manner.
  • Verified that personal and payment information on guest accounts was accurate and complete.




Family Service Coordinator 01/2000 to 01/2013
Oakland Livingston Human Service Agency - Head – Pontiac, Michigan
  • Case management, development of forms, time management, communication,.
  • Program Reviewer.

Program reviewer 01/1996 to 01/2000
Oakland Livingston Human Service Agency - Head Start – Pontiac, Michigan
  • Reviewed and assessed Head Start programs, monthly reports.


Home Base Supervisor 01/1996 to 01/1998
Oakland Livingston Human Service Agency, - Head Start – Pontiac, Michigan
  • Supervised 8 staff, monthly reports.
  • Implemented portfolios- based on COR outcomes.

Home Base Teacher 10/1992 to 01/1996
Oakland Livingston Human Service Agency - Head – Pontiac, Michigan
  • Taught at risk 3 to 5 year old children within their own home, Wrote and taught dynamic lesson plans Individualized lesson plans.
  • Relevant Interest:.
  • Art, photography, scrapbooks.

Education
Bachelor of Arts: Education 1986 University of North Carolina-Wilmington - Wilmington NC
  • Recipient of music Scholarship- 4 years
  • Coursework includes: Speech and Communication, Sociology and Psychology
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Resume Overview

Companies Worked For:

  • Covered Bridge Motel
  • Oakland Livingston Human Service Agency - Head
  • Oakland Livingston Human Service Agency - Head Start
  • Oakland Livingston Human Service Agency, - Head Start

School Attended

  • University of North Carolina-Wilmington

Job Titles Held:

  • owner/operator
  • Family Service Coordinator
  • Program reviewer
  • Home Base Supervisor
  • Home Base Teacher

Degrees

  • Bachelor of Arts : Education 1986

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