Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at training staff to handle customer and business needs. Motivational, diplomatic and respectful of people from different backgrounds. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Flexible hard worker ready to learn and contribute to team success. Multitask numerous requests to handle direct and escalated customer requirements. Excellent research, communication and problem-solving abilities. Solid customer service background, diligent attention to detail and hardworking nature. Energetic, focused and experienced coaching and mentoring new employees in service delivery, telephone etiquette and troubleshooting. Well-versed in sales, service and conflict resolution. Customer-centric Call Center Representative recognized for extraordinary service and swift issue resolution. Observant Call Center Representative experienced working in call center environments. Skilled at handling various calls while resolving client issues rapidly.
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