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Owner/Operator Resume Example

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OWNER/OPERATOR
Professional Summary

Talented business leader offering skill in Leadership, Building Teams, Working Efficiently, Working Smarter Not Harder, Passion for Retail, Love Merchandising, Profit Driven, Growth, Goal Oriented, Pride in Excellence in Customer Service and Customer Retention, Employee Hiring, Interviews, Training Process, Strategic Business Planning and Team Development. Skillfully meet Customer and Business Demands.

Accomplishments
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of up to 500 associates
  • Supervised team of 7 Assistant Managers.
  • Mac Basic Skills Pages, Number, Keynote
  • Promotion planning and excution
Skills
  • Verbal and Written Communication
  • Project Management
  • Business Planning
  • Financial Management
  • Profit and Loss
  • Business Launch
  • Investor Relations
  • Partnership Development
  • Operations Management
  • Staff Management
  • Marketing
  • Strategic Planning
Work History
Owner/Operator, 11/2014 to Current
Lineage Logistics – Norfolk , VA
  • Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
  • Maintained up-to-date administrative records to monitor operational conditions.
  • Consulted with customers to assess needs and propose optimal product and service solutions.
  • Managed 20 - 30 employees by supervising daily tasks.
  • Maximized efficiency by coaching and mentoring personnel on principles, industry practices, company procedures and POS system.
  • Managed key accounts, including developing sales presentations and promotion initiatives to drive product sales and increase brand awareness.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
Manager, 04/2012 to 05/2013
Visa – Denver , CO

Walmart Shift Manager:

As a Shift Manager of Store #5155

Role & Responsibilites:

Delegating responsibilities to staff members and ensuring they complete them efficiently and accurately

  • Keeping track of inventory and making sure every area is fully stocked
  • Ordering supplies as necessary and coordinating product deliveries with suppliers
  • Covering the responsibilities of staff members who are unable to work their shift
  • Addressing customer complaints and satisfying their needs in a professional manner
  • Maintaining a safe and respectful work environment for all staff, which may include settling disputes between employees
  • Balancing the cash drawer at the end of a shift and recording sales numbers if applicable to their employer
  • Opening or closing the business when working the first or last shifts of the day
  • Communicating ongoing tasks or issues to the following shift manager
  • Training new employees
  • Educating the staff on safety guidelines, customer service and standards for cleanliness
  • Communicating with staff regarding new company procedures, sales incentives and product information
  • Monitoring compliance with safety standards and federal, state and company guidelines
  • Setting performance goals with teams members and encouraging them to meet those goal
Assistant Manager, 08/2011 to 04/2012
Vodafone – Düsseldorf , DE

Walmart Assistant Manager

As an Assistant Manager Of Store #4341 & #5155

Responsibilities & Job Duties Icuded:

Making deposits, scheduling and training associates are some of the primary duties of an assistant manager.

Besides, the employees should be able to ensure a good shopping experience for the customers.

Primary duties for this position include:

  • Making deposits and document cash shortages.
  • Coaching and training the associates in the store.
  • Resolve customers' issues efficiently and quickly.
  • Work at the cash registers when needed to decrease the waiting time of the customers.
  • Meet sales and growth goals set by the management.
  • Deal with loss prevention to lessen shrink.
Department Manager, 01/2011 to 08/2011
Coorstek – Hillsboro , OR

Walmart Department Manager

  • Ensuring that associates are trained in current procedures;
  • Fostering a positive work environment by leading by example;
  • Working to resolve customer care complaints
  • Growing department sales and meeting performance goals
  • Conducting interviews to meet staffing demands for your area
Education
High School Diploma: 08/1993
Mountain View High School - City
TABC Certification

Certification To Sell Alcohol in TX (current)

Texas Food Handlers Certification (current)

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

95Excellent
Resume Strength
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  • Measurable results
  • Typos

Resume Overview

School Attended

  • Mountain View High School

Job Titles Held:

  • Owner/Operator
  • Manager
  • Assistant Manager
  • Department Manager

Degrees

  • High School Diploma : 08/1993

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