Owner/Operator Resume Example
Business development expert and top sales performer with 12+ years experience in Texas, California, and Oklahoma markets. Comfortable with new ideas, innovative products and start-up environments. Equipped with excellent negotiation skills, market insight and business acumen necessary to guide struggling and newly-formed companies to financial success.
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- Surpassed all sales goals by 25+% in three regions.
- Developed highly effective sales training strategies.
- Established new company-wide policies and procedures, which resulted in increased revenue sales.
- Increased year-over-year sales by 10+% in every position held.
- Prepared complex financial statements, and interim/annual reports for retail and service businesses.
- Created strategies to develop and expand existing customer sales, resulting in 66% increase in annual sales.
- Developed new customer base and generated new accounts by implementing effective networking and content marketing strategies.
- Managed budget forecasting, goal setting and performance reporting for all accounts.
- Cold and warm called 100 new and existing accounts per day.
- Planned, organized and oversaw daily activities of multiple production crews.
- Implemented business-building and relationship-building expectations with uniquely assigned accounts and customers.
- Led sales calls with team members to establish sales and customer retention goals.
- Hired and trained all sales staff for new store location.
- Generated monthly and annual sales reports.
- Created and directed sales team training and development programs.
- Accountable for all company-wide sales including overall customer satisfaction.
- Created and directed sales team training and development programs..
- Monitored customer preferences to determine focus of sales efforts.
- Determined merchandise price schedules and discount rates.
- Developed and directed strategy for launch of new product.
- Increased membership base by 30%.
- Accountable for sales and retention including overall customer satisfaction.
- Strengthened company's business by leading implementation of new product line and sales strategies.
- Delivered performance updates, quarterly business reviews and planning meetings.
- Planned strategic brand-building events to expand the product portfolio.
- Identified, coordinated and participated in client relationship-building activities and meetings.
- Increased sales production 50% and reduced attrition rate by 8%.
- Defined strategy and business plan for multiple locations.
- Directed strategic initiatives to achieve company goals.
- Increased profits by developing, initiating, and managing payroll, profits and losses, customer service, and sales for multiple locations.
- Developed and managed annual operating budgets.
- Mentored, coached and trained managers, department heads, and team members.
- Identified inefficiencies and made recommendations for process improvements.
- Consistently met and exceeded department expectations for productivity and accuracy levels.
- Recorded training sessions and maintained package rates for each client.
- Guided clients in safe exercise, taking into account individualized physical limitations.
- Participated in club promotions to recruit new members and increase club sales.
- Attained facility targets, including revenue goals and member retention rates.
- Gathered supplies and equipment needed for surgical procedure, scrubs, gowns, gloves.
- Set up sterile table with instruments, supplies, equipment, and medications/solutions needed for procedure.
- Performed appropriate counts with surgical team prior to the operation and before incision is closed.
- Draping of sterile field, passing instruments, etc., to surgeon during procedure while maintaining highest standard of sterile technique during procedure.
- Member Level I Trauma Team.
- Orthopedic Department Head.
Minor in Sports Medicine.
Surgical Technician Certificate
EMT Certificate
Medical Specialist Certificate
Coursework in Health Science and Nursing
Health Management coursework
Apex Fitness Systems, California
dotFIT Systems, California
National Academy of Sports Medicine, California
International Physical Fitness Association, Florida
Surgical Technologist
Medical Technologist
National Registry of Emergency Medical Technicians (EMT-B), Texas
Account Management, Accounts Payable/Receivable, Budgeting, Business Development, Client Relations, Cold Calling, Computer Proficient, Creative Problem Solving, Customer Needs Assessment, Customer Satisfaction, Customer Service, Expense Control, Internal Auditing, Lead Development, Marketing, Multi-Task Management, Product Development, Project Management, Reporting, Sales, Territory Sales Experience, Payroll
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Resume Overview
School Attended
- University of Texas
- Academy of Health Sciences
Job Titles Held:
- Owner/Operator
- General Manager
- Vice President of Sales
- Vice President of Sales & Operations
- Area Manager
- Surgical Technician II
Degrees
- Bachelors Degree : Biology
Associate of Applied Science : Surgical Technology / Emergency Medicine
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