LiveCareer-Resume

owner operator resume example with 20+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Accomplished professional bringing a 16-year career history in customer service and management. Multi-tasking and self motivated leader able to grasp new concepts and ideas quickly and efficiently. Customer service oriented with great communication skills. Adept at cultivating productive client relationships through positive rapport, tailored solutions, and client engagement.

Skills
  • Product and service management
  • Hands on experience in the labor field.
  • Able to diagnose problems resulting in a positive resolution
  • Work well with others at accomplishing daily tasks
  • Team oversight
  • Implement safety plans and procedures for employees
  • Persuasive negotiations
  • Implemented training program to maximize Installers understanding of Installation procedure and services.
  • Sales presentations
  • Business Planning
  • Lead generation
  • Product knowledge
  • Territory and account management
  • Effective Retail Sales Manager
  • Energetic
  • Delivered impactful presentations to potential clients on garage door and operator products.
  • Sales tracking
  • Compelling leadership skills
  • Resolution-oriented
  • Excellent communication skills
  • Recruiting and Hiring
  • Service-driven sales
  • Promotional sales events
  • Fast learner
  • Typing skills
Experience
06/2019 to Current Owner/Operator Lineage Logistics | CA, State,
  • Successfully led key projects which resulted in customer satisfaction.
  • Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving their issues.
  • Negotiated with garage door vendors to purchase garage doors and parts as well as equipment at cost-effective prices.
  • Inspected vehicle prior to and after completing each shift, noting any damage or issues in detailed logs.
  • Monitored regular wear and tear on truck and inspected equipment to assess more critical maintenance needs.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Loaded, balanced and secured product to safely transport goods to job site.
08/2015 to 10/2018 Home Caregiver Phoenix Home Care And Hospice | Prairie Village, KS,
  • Planned optimal meals based on established nutritional plans, including shopping for ingredients and cooking dishes.
  • Organized and administered medications on clear schedules to help alleviate symptoms and optimize quality of life.
  • Dressed, groomed and fed patient with limited physical abilities to efficiently handle basic needs.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Worked to improve patient outlook and daily living through compassionate care.
  • Ran errands for client and transported to appointments to maintain wellness and support daily living needs.
  • Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
  • Provided mental and emotional support to keep clients happy and healthy.
  • Transported client to doctor's appointments and to complete other related errands.
  • Followed physician orders when providing care and monitoring client well-being, safety and comfort.
  • Administered all necessary medications as directed by care plan.
  • Monitored client behaviors and emotional states, reporting concerns to the primary care doctor and documenting information in files.
  • Supervised and supported activities of daily living such as medication administration and personal hygiene.
  • Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
  • Maintained strong knowledge of medications and medical terminology through continued education and seminars.
07/2000 to 08/2015 Sales Manager/Installation Manager Overhead Door Company Of San Antonio | City, STATE,
  • Cultivated relationships with realtors, prospects and buyers to drive profit opportunities.
  • Partnered with marketing team to align sales strategy with brand messaging across all communication channels.
  • Generated sales by executing complete sales cycle process and break-even rate-tracking through contract negotiations and close.
  • Formalized sales process to enhance operations and promote acquisition of new customers.
  • Researched and capitalized on emerging opportunities to build business and expand customer base.
  • Addressed customer complaints quickly to drive satisfaction and adjusted operational strategies to reduce issues.
  • Reduced process gaps by hiring, supervising and coaching 2 sales representatives on sales strategies and protocols, optimizing performance, growth and profitability.
  • Kept abreast of latest trends and recommended enhancements to enhance company product offerings.
  • Streamlined hiring processes, including recruiting top talent, training new team members on best practices and managing employee performance.
  • Created and finalized quotes to complete deals between company, vendors and customers.
  • Managed revenue strategies, sales and customer engagement tactics, increasing client base
  • Developed and implemented new sales strategies to update product lines.
  • Partnered with sales representatives during customer consultations to strengthen agency and customer relations.
  • Planned and developed strategies to increase sales and territory.
  • Promoted product and service benefits through facility tours and engaging presentations.
  • Managed safety meetings to ensure employee safety to meet OSHA standards.
  • Implemented a maintenance program for service vehicles.
Education and Training
Expected in 05/1990 to to High School Diploma | Lincoln High School, Vincennes, iN, GPA:
Expected in 08/2009 to to | 10-hour Construction Safety And Health Course Occupational Safety And Health Administration-OSHA, , GPA:

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Resume Overview

School Attended

  • Lincoln High School
  • Occupational Safety And Health Administration-OSHA

Job Titles Held:

  • Owner/Operator
  • Home Caregiver
  • Sales Manager/Installation Manager

Degrees

  • High School Diploma

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