Jessica Claire
, , 100 Montgomery St. 10th Floor
(555) 432-1000 - - resumesample@example.com - -
(555) 432-1000 - - resumesample@example.com - -
Summary
Highly motivated professional with over 20 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Skills
Quality management systems
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Experience
Owner/Operator Lineage Logistics – Breinigsville, PA,
- Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.
- Set pricing structures according to market analytics and emerging trends.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Analyzed client business needs and assisted in determining appropriate resources and strategies.
- Developed and implemented successful sales strategies leading to team exceeding monthly sales goals.
Medical Biller Roze Room Hospice – Los Angeles, CA,
- Applied HIPAA privacy and security regulations while handling patient information.
- Completed and submitted appeals for denied claims.
- Reviewed claims for coding accuracy.
- Coordinated communications between patients, billing personnel and insurance carriers.
- Contacted insurance providers to verify insurance information and obtain billing authorization.
- Reviewed account information to confirm patient and insurance information is accurate and complete.
- Organized information for past-due accounts and transferred to collection agency.
- Handled billing, waivers and claims for private and commercial clients.
- Submitted and accurately processed insurance claims with related medical code verifications and assessments.
- Maintained high accuracy rate on daily production of completed reviews.
- Used various health record indexes and storage retrieval systems to manage medical billing.
Pest Control Specialist Rollins, Inc – Pontiac, MI,
- Adhered to safety procedures when applying pesticides to reduce exposure to people and animals.
- Followed safety procedures when handling materials and discarding waste.
- Followed all company protocols when applying pesticides on the inside and outside of structures.
- Maintained knowledge and adhered to state rules and regulations.
- Met with customers at residences and places of business to check on pest and rodent situations.
- Mixed chemicals based on property and climate conditions to deliver optimal elimination and prevention efficiency.
- Utilized appropriate protective gear and equipment during application.
- Identified infestations and isolated sources with physical inspections of premises.
- Set mechanical traps, baits and glue boards to remove pests from interior areas.
- Determined which method of elimination would be the most effective depending upon the type of pest and degree of infestation.
- Identified pest issues, placed traps and bait and removed dead pests after extermination.
- Detailed every job in well-written report, pointing out sanitation and structural issues that could result in pest activity.
- Explained and reviewed service agreements with customers to cultivate understanding and customer satisfaction.
- Inspected facilities to determine infestation source and appropriate treatment.
- Recognized for consistent quality service and efficiency.
- Attended workshops and seminars hosted by employer to keep current on methods regarding pest control.
- Determined costs involved for treatment services and delivered estimates to customers.
- Estimated costs, collected payments and issued receipts to keep financial and client account accurate.
Billing Manager Cdr Maguire – Providence, RI,
- Resolved billing issues by applying knowledge and completing in-depth research.
- Developed improved standard operating procedures to increase billing accuracy and cash flow.
- Conducted insurance verification and pre-authorization, coded procedures and managed patient charts.
- Managed billing calendar and scheduled claims for payments.
- Helped customers to bring accounts into good standing by implementing payment plans.
- Developed performance improvement plans based on deep reviews of current work.
- Built high-performance team by collaborating with new members on procedural, administrative, collections and compliance areas.
- Led banking tasks, business administration and financial decision-making to ensure first-class client services.
- Directed work of team of 13 billers handling AR, budgeting collections and all other accounting functions.
Education and Training
Expected in 2019
: Mastering QuickBooks-Level 1
Real World Training - Remote In Reno, Nv,
Real World Training - Remote In Reno, Nv,
Expected in 2010
: Microsoft Office 2007 & Quickbooks
New Horizons Computer Training - Reno, Nv,
New Horizons Computer Training - Reno, Nv,
Expected in 2007
: Operations Management And Supervision
Management Courses - Boise, Id,
Management Courses - Boise, Id,
Expected in 05/1987
High School Diploma:
Buhl High School - Buhl, ID
Buhl High School - Buhl, ID
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School Attended
- Real World Training
- New Horizons Computer Training
- Management Courses
- Buhl High School
Job Titles Held:
- Owner/Operator
- Medical Biller
- Pest Control Specialist
- Billing Manager
Degrees
- High School Diploma
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