Owner/Operator Resume Example
Successful Owner/Operator with twenty years in sales of home decorating and design. Expert in all facets of custom fabrication as well as sales, design and decor for residential and commercial products.
Charismatic leader with innate ability to maintain professional relationships while obtaining full trust of providing quality customer care.
Proven track record of consistently driving profitability, client satisfaction and return customer purchasing.
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Lineage Logistics – Leavenworth , KS
- Developed business plan and procedures to provide superior custom window treatment fabrication to designers, builders and personal clients. Customer satisfaction has been imperative for the success of my business.
- Sale of blinds, shutters, designer hardware, fabrics, as well as maintaining installation services. Research and evaluation of suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.
- Put together realistic budgets based upon costs and fees for effectively operating business while being aware of clients needs.
- Assessed financial reports and statements regularly to update processes and operations for greater profitability.
Fedex Cross Border – Chicago Heights , IL
- Hired employees for general office duties, to answering multi-line phones, stocking needed supplies, routing calls and messages and greeting visitors.
- Worked with upper management to complete complex projects within specific timelines. Produced monthly reports to keep them informed of office operations and accounting.
- Assisted upper management by coordinating travel plans, special marketing events and taking meeting minutes.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Researched accounts and contracts in support of contractual participation of insurance and Doctor affiliations.
- Maintained open communication with customers to foster positive relations and provide updates on visual care/surgeries and health insurance issues. Counseling patients for ophthalmic surgeries.
Hanger, Inc. – Fort Walton Beach , FL
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Offered my knowledge and experience for software support and training, including troubleshooting issues and optimizing usage.
- Balanced duties of Associate while also functioning as Head Clerk. Assisted with payroll duties for 300 employees along with Union employee scheduling.
- Instrumental in the opportunity to implement new technology by providing my job knowledge of medical claims processing, accounting procedures and medical facilities and their procedures.
- Quality employer satisfaction necessary to introduce new technology while collaborating with internal staff and third-party representatives.
- Resolved employee issues quickly by using patience, understanding of personal and private circumstances.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
The Gift Shop Plus Second Location In Newburgh, IN – City , STATE
- Maintained up-to-date knowledge of competitor products and pricing while efficiently maintaining accurate sales, inventory and order documentation.
- Marketed country decor to targeted shows and events.
- Managed and motivated sales team to increase revenue.
- Organized promotional events and interacted with community to increase sales volume. Organized county fair, street dances, entertainment, gospel singers, plus other special community interests.
- Assessed each location's individual performances, analyzing sales trends to determine best methods to improve revenue.
- ** N O T E : I owned this business while I also worked for Peabody Coal Company. I hired a manager during the day and I went from Peabody Coal directly to The Gift Shop, helping until the daily closing time.
- Collaborated with team of professional software developers in the development of medical records and accounting system for Peabody Coal Company. This system was implemented in other Peabody locations due to the efficiency of the program.
- Jaycees (Awarded Women of the Year)
- Rotary International
Certified Sewing and Fabrication of custom window treatments. Professional Drapery School, North Carolina
Horsesback riding has been part of my family history. I have owned and ridden horses since five years old.
Crafts, gardening and exercise is an enjoyment, when I have the free time, as it is comforting to watch my garden produce, crafts turn it to something I am proud to display and exercise - hummm?! - yes when I have time!
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Resume Overview
School Attended
- Boonville High School
- Modeling And Etiquette School
Job Titles Held:
- Owner/Operator
- Office Administrator
- Administrative Clerk
- Business Owner
Degrees
- High School Diploma 1969
No Degree : Modeling And Behavior
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