owner operator resume example with 13 years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic and respectful of people from different backgrounds. Highly motivated professional with entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.

  • Labor relations
  • KPI management
  • Strategic project planning
  • Marketing tactics
  • Team oversight
  • Project estimating
  • Customer relations
  • Profit and loss analysis
  • Product branding
  • Recruiting and hiring
  • Hiring and staffing
  • Strategic planning
  • Staff training and development
  • Cash flow optimization
  • Design coordination
  • Talent development
  • Employee development
  • Program creation and implementation
  • Sales leadership
06/2018 to 07/2021 Owner /Operator Elwyn | Livermore, CA,
  • Provided over 5000 #30 Minute Workout Sessions to our Community
  • Executed Small Group Training, Sports Training, Youth Training, and other Healthy Initiatives for our Community
  • Reconciled daily sales, returns and financial transaction reports and prepared bank deposits.
  • Resolved issues quickly through meticulous research and quick decision making.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Directed implementation of strategic business plans to achieve goals and objectives.
  • Set pricing structures according to market analytics and emerging trends.
  • Managed financial functions such as operations budgeting, accounts payable and accounts receivable and payroll.
  • Leveraged social media to expand market reach and facilitate sales agent recruitment.
  • Reconciled daily sales and financial transaction reports and prepared bank deposits.
  • Developed business and marketing plans and prepared monthly financial reports.
  • Developed business from ground up and prepared records and operations for smooth handover to new owners.
  • Kept records for production, inventory, income and expenses.
  • Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
  • Developed and directed activities of team, implementing culture of excellence by modeling expected behavior.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
  • Conferred with customers to understand needs and finalize purchase orders.
  • Kept up-to-date on all regulatory changes affecting business operations.
  • Interviewed, trained, and supervised employees.
04/2014 to 06/2018 VP of Membership and Healthy Living Milwaukee County | Milwaukee, WI,
  • Oversaw 10 Direct Reports in Healthy Living and Membership Initiatives
  • Introduced and created the Fit Path Program, which was a intro Healthy Living Program to Connect all New and Existing YMCA members
  • Set clear goals for area managers and implemented systems for measuring results in support of optimal decision making.
  • Developed and deepened relationships with functional leadership to interconnect revenue generation initiatives with day-to-day operations.
  • Delivered expert thought leadership recognized for driving process improvements.
  • Boosted company profits by optimizing performance strategies and increasing efficiency.
  • Collaborated with various departments to identify operational challenges and plan corrective actions.
  • Leveraged analytical, design and implementation skills to offer leadership and support to all operations areas.
  • Crafted and monitored internal control systems.
  • Roadmapped plans to outline benefits and address potential constraints prior to resource commitment.
  • Researched underlying issues, regulatory compliance status and processes to resolve complex business issues and recommend strategic corrective actions.
  • Identified and addressed process deficiencies, avoiding costly pitfalls and keeping operations scalable for future expansion.
  • Communicated regularly with executive team members to deliver pertinent details related to progress status and direction for projects.
  • Coordinated work across departments to keep teams on track with company goals.
  • Transformed departmental operations through aggressive process overhaul and attention to quality.
  • Created business process flows to identify opportunities for improvement.
  • Cultivated and maintained positive working relationships with employees, executives and other stakeholders.
  • Hired and managed employees to maximize productivity while training staff on best practices and protocol.
  • Integrated marketing and sales strategies with business development and operational leadership plans.
  • Assisted sales team with development of aggressive sales strategies to achieve sustained market growth.
07/2012 to 04/2014 Physical Education Teacher Monument Academy Charter | City, STATE,
  • Elementary and Middle School Teacher
  • Adapted teaching methods and instructional strategies to promote learning in students of differing skill levels.
  • Assessed student progress with course material through routine quizzes, final examinations and standardized assessments.
  • Monitored student physical fitness with standardized assessments and devised appropriate individual goals.
  • Evaluated submitted assignments for clarity and skills, assigned grades and discussed results with struggling students to enhance understanding of course objectives.
  • Devised safe and effective exercise strategies based on knowledge of kinesiology, anatomy and biology.
  • Taught students about concepts regarding fitness, health and well-being.
  • Worked with teachers on IEP plans to develop objectives and assess progress.
  • Managed consistent, learning-focused classroom environments by establishing and communicating clear objectives for all students.
  • Adhered to applicable fitness program standards and benchmarks.
  • Promoted safe and clean classroom environment conducive to individualized and small group needs.
06/2007 to 06/2011 Deputy Sheriff Jefferson County Sheriff's Office | City, STATE,
  • Interviewed subjects, targets and witnesses for information verification and corroboration.
  • Prepared detailed documentation of felony-level property and violent crimes investigations.
  • Strengthened traceability by developing organization systems for criminal prosecution case logs, records, reports and agendas.
  • Increased inmate safety by closely monitoring all activity on jail premises, including inmate behavior and hazards.
  • Conducted debriefings for arrested subjects to obtain information pertinent to investigations.
  • Enhanced emergency preparedness by updating tactical plans and maintenance schedules for equipment and weapons.
  • Analyzed and evaluated information to determine appropriate course of criminal prosecution.
Education and Training
Expected in 06/2016 Bachelor of Arts | Communications / Public Relations Colorado Christian University, Denver, CO GPA:
Expected in 05/1991 High School Diploma | Bettendorf High School, Bettendorf, IA GPA:

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Resume Overview

School Attended

  • Colorado Christian University
  • Bettendorf High School

Job Titles Held:

  • Owner /Operator
  • VP of Membership and Healthy Living
  • Physical Education Teacher
  • Deputy Sheriff


  • Bachelor of Arts
  • High School Diploma

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