owner operator resume example with 17+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Customer-oriented, operations and sales professional with over 30 years of experience in multi-tasking. A self-motivated leader with expertise expanding network connections, introducing products, inventory control, turnaround management and revealing customer needs to deliver solutions.

  • Labor relations
  • KPI management
  • Marketing tactics
  • Hiring and staffing
  • Merchandising
  • Design coordination
  • Customer relations
  • Strategic planning
  • Program creation and implementation
  • Staff training and development
02/2010 to Current
Owner/Operator Lineage Logistics Arlington, TX,
  • Oversaw project execution, progress, workmanship and team performance to drive on-time completion of deliverables.
  • Promoted store offerings through newspaper advertisements, catalogs and brochures to attract new customers.
  • Oversaw staff hiring and initiated new training.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Led startup and opening of Wedding and Event Planning business.
  • Determined clients immediate and future financial requirements.
  • Trained teams on specific operations and requirements for each job.
  • Negotiated with various vendors to gain optimal pricing on specific products.
  • Supervised performance of workers needed per job with goal of improving productivity, efficiency and cost savings.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
08/2020 to 09/2020
Census Enumerator US Census Bureau City, STATE,
  • Maintained confidentiality when addressing sensitive information with tact and diplomacy.
  • Checked all contact information from research subjects for accuracy and implemented it into company's computer system.
  • Communicated clearly and listened attentively throughout interview process to facilitate exchange of information.
  • Collected information related to appropriate County through conduction of thorough interviews.
  • Interacted sensitively, effectively, and professionally with individuals from diverse cultural, socioeconomic and educational, sexual, gender and religious orientations and backgrounds.
  • Recognized by management for providing exceptional customer service.
  • Handled all delegated tasks, including going to another county to conduct Census.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
03/1998 to 05/2004
Office Manager/Secretary Manager Procare Healthcare City, STATE,
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Managed and controlled office supply inventory.
  • Automated office operations, managing client correspondence, payment scheduling, record tracking.
  • Coordinated office activities and operations with company policies.
  • Organized patient files and streamlined operations to improve efficiency.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
  • Updated employee paperwork and records.
  • Resolved client and case issues effectively.
  • Supported Physical Therapist and Occupational Therapist with smooth and efficient clerical support Including dictation.
  • Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Recruited, trained and developed dynamic administrative team.
  • Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
  • Created training program for new office employees.
  • Managed office budget to handle all needs, including inventory, postage and vendor services.
  • Planned for major business changes, including system conversions and office moves.
  • Performed billing, collection and reporting functions for Healthcare & Gym
  • Trained office/secretary employees on best practices and protocol while managing teams to maintain optimal productivity.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Greeted visitors promptly and directed to correct locations.
Education and Training
Expected in 1972
High School Diploma:
Bishop McCort High School - Johnstown, PA
  • Consistently maintained high customer satisfaction ratings.
Websites, Portfolios, Profiles
Additional Information

Owned Out of the Woods Gift Store from 11/1993-1997.

Opened/Operated did all the buying, deliveries, pricing, stocking, inventory, displays, vendors, budgets, advertising, customers and sales, Closed store due to Loss of Lease (Bank put in Computer offices).

Tampa Bay NewComers Club-1st Vice President-Current

Hollidaysburg Area Women's Club (2) 2-year term Treasurer

AYSO Soccer Board of Directors Altoona, Pa/Hollidaysburg,PA also Registrar

Palm Beach County Girl Scouts (Boca Raton) Registrar and Board Position.

(above info by request)

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Resume Overview

School Attended

  • Bishop McCort High School

Job Titles Held:

  • Owner/Operator
  • Census Enumerator
  • Office Manager/Secretary Manager


  • High School Diploma

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