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Owner-Operator Resume Example

Resume Score: 90%

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OWNER-OPERATOR
Summary

Dependable and hard-working Handyman with more than 10 years in the construction/remodeling industry. Thrives in a fast-paced environment and works to complete projects quickly and efficiently. Physically fit Laborer effective at completing difficult projects and tasks on schedule. Consistently follows through with all orders and instructions. Works well in a team setting. Proactive Project Manager experienced in managing a variety of construction teams and projects. Successful in creating effective communication between personnel, general contractors and the management team. Over 20 years as Store Manager focused on cutting company costs and boosting company revenue through innovative management techniques and enforcing company policies. Organized and diligent with a strong background in sales, collections, planning, budgeting and staffing.

Highlights
  • Power and hand tools
  • Carpentry and plumbing
  • Basic welding
  • Circuitry and wiring
  • Clean driving record
  • Strong communicator
  • Customer service-focused
  • Time management
Experience
Owner-Operator
March 2006 to May 2014
Your Personal Handyman - Merced, CA
  • Developed a customer base from 1 account to 200+ accounts in 2yrs.
  • Identified prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
  • Cultivated relationships with key players in various industries to create ongoing and mutually beneficial referral systems.
  • Established long-term customer relationships through prompt and courteous service.
  • Troubleshooted electrical, structural and mechanical defects for residential, commercial and rental sites.
  • Extensively trained in plumbing, carpentry, painting, sheetrock, texturing, machine servicing and installation.
  • Managed all day-to-day activities involving tenants, subcontractors and property management.
  • Wired outlets, connected circuits and breakers and replaced fuses and fuse boxes.
  • Processed work orders and prioritized jobs.
  • Determined the cost and pricing of proposals and bids.
  • Installed cabinets, base cabinets and crown molding.
  • Consistently constructed projects that were square and level.
  • Example; Fencing (wood, chain link, rod iron), pergolas patio covers.
  • Repaired and maintained older properties, including renovating flooring, walls and ceilings, installing fixtures and remodeling bathrooms and kitchens.
  • Make Ready" Worked overtime, including evenings and weekends, to respond to emergencies and fix unsafe conditions.
Carpenter / Project Manager
August 2014 to January 2016
F and A Construction and Demo - Arlington, TX

Ordered materials and made material stock recommendations.Managed work crews on the construction of residential, commercial and industrial buildings.Repaired and maintained older properties, including renovating flooring, walls and ceilings, installing fixtures and remodeling bathrooms and kitchens.Installed floor joists, trusses and rafters.

Store Manager
June 2002 to November 2004
Aaron's Sales and Lease - Turlock, CA
  • Monitored and ensured total customer satisfaction.
  • Created, managed and executed plans to increase sales and profits.
  • Monitored and improved sales skills of all employees.
  • Set specific goals for store performance and employee training and development.
  • Daily involvement of collections on the phone and in the field.
  • Provided leadership and guidance.
  • Inventory management and security of all store assets.
  • Reviewed and approved billing invoices and expense reports.
  • Controlled monthly inventory budget, ordered inventory and entered data into computer system upon arrival at store.
Store Manager
January 1996 to June 2002
Ace TV Rentals / Choice Rent To Own - Stockton, CA
  • Opened 3 new store locations and assisted in remodeling facility, recruiting and training new staff.
  • Worked closely with the district manager to formulate and build the store brand.
  • Daily involvement in customer retention, sales, collections, P&L controls, budgeting and staff performance.
  • Completed weekly schedules according to payroll policies.
  • Calculated and ordered new inventory to replenish merchandise as per allotted budget.
  • Resolved service issues in a timely manner, including coordinating and processing returns and loaners.
Collections Account Manager - Assistant Manager
November 1993 to January 1996
RTO ,Inc - Porterville, CA
  • In store calls and in field home visits to collect monies owed to achieve desired % of accounts collected by weeks end.
  • Fielded an average of 200 customer service calls per day.
  • Wrote and explained rental contracts.
  • Completed a series of training sessions and performance reports to advance from Collection Manager to Assistant Manager.
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
Account Manager / Sales / Delivery Driver
January 1991 to October 1993
Family Rental Center - Porterville, CA
  • In store calls and in field home visits to collect monies owed to achieve desired % of accounts collected by weeks end.
  • Fielded an average of 100 customer service calls per day.
  • Selected products for specific routes according to pick sheets.
  • Completed a daily pre-trip inspection checklist before first delivery of the day.
  • Delivered customer orders to homes and places of business within established time frames.
  • Computed sales prices, total purchases and processed payments.
  • Explained information about the quality, value and style of products to Influence customer buying decisions.
  • Replenished floor stock and processed shipments to ensure product availability for customers.
  • Arranged items in favorable positions and areas of the store for optimal sales.
  • Displayed the appropriate signage for products and sales promotions.
Education
High School Diploma : General, ArtPorterville High School - Porterville, CA, USGeneral, Art Voted Most Talented Senior year Yearbook Staff Artist Staff Artist School Newspaper After School Full Time Work Program
Skills

Artist, Assistant Manager, billing, budgeting, budget, carpentry, Strong communication skills, conferences, contracts, clients, customer satisfaction, customer service, delivery, detail-oriented, driving, employee training, expense reports, inspection, Inventory management, inventory, leadership, management skills, mechanical, Newspaper, painting, payroll, pick, plumbing, policies, pricing, problem solver, property management, proposals, quality, recruiting, sales skills, sales, phone, trade shows

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Your Personal Handyman
  • F and A Construction and Demo
  • Aaron's Sales and Lease
  • Ace TV Rentals / Choice Rent To Own
  • RTO ,Inc
  • Family Rental Center

School Attended

  • Porterville High School

Job Titles Held:

  • Owner-Operator
  • Carpenter / Project Manager
  • Store Manager
  • Collections Account Manager - Assistant Manager
  • Account Manager / Sales / Delivery Driver

Degrees

  • High School Diploma : General, Art

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