owner operations manager supervisor resume example with 18+ years of experience
- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
- :
Business-driven individual with more than 17 years working as General Manager for an Oil and Gas Company and as An Insurance Auditor. Determined and experienced in developing client rapport, in a Business setting. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 25 years of experience. Highly effective and comfortable working with people at all levels in organization. Talented business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.
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Smiley's Travel Center – City, STATE
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.
- Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
- Managed key accounts, including developing sales presentations and promotion initiatives to drive product sales and increase brand awareness.
- Applied human resources expertise to optimize hiring, training and performance.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
MLB Consulting LLC – City, STATE
- Applied human resources expertise to optimize hiring, training and performance.
- Trained and motivated 200 employees to perform daily business functions, invoicing and maintaining records for 1099 employees.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Developed improved records management systems and contracts with OIl and Gas Companies.
- Directed business operations for a 200-employee company doing $35M to $ 64M in yearly revenue.
- Assessed personnel performance and implemented incentives and team-building events to boost morale.
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
- Monitored front areas so that any questions could be responded to quickly and effectively.
- Codified office structures and processes to promote teamwork and performance.
Helen Farabee Mental Health Clinic – City, STATE
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Prepared and distributed team-based communications to foster collaboration and enhance team morale.
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Received and routed business correspondence to correct departments and staff members.
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
- Transferred and directed phone calls, guests and mail to correct staff members.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
SouthWestern Area Vo-Tech/ Southwestern Okla. Univ - Sayre, OK
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Salesforce
My past business experience has been in the OIl and Gas industry as well as the Banking Industry. I have worked as an Insurance Auditor for 12 banks in the Western Oklahoma Area, as well as two Mental health clinics as office staff . I have spent the past 2 years building and operating Smiley's Travel Center
quick stop and restaurant .
Although I do not hold a college I have worked hard to achieve my goals and to build companies that were very successful .
I have experience in various areas of sales and customer service. I respect and understand what it takes for a business to grow and to thrive.
I am not afraid to roll up my sleeves and work towards the goals assigned to me.
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Resume Overview
School Attended
- SouthWestern Area Vo-Tech/ Southwestern Okla. Univ
Job Titles Held:
- Owner/Operations Manager Supervisor
- Owner/Vice President/Office Manager
- Assistant to the Managing Director
Degrees
- Associate of Arts
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