LiveCareer-Resume

owner office administrator resume example with 9 years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Knowledgeable Loan Processor bringing 6 years of experience in banking and financial positions. Highly skilled in working well with people of all backgrounds to complete loan packages. Adept at building loyalty and trust between bank and customer. I am goal-driven and highly effective at coordinating documents and processes between departments, individuals and government offices.

Skills
  • Preparing applications
  • Processing documents
  • Finalizing contracts
  • Complying with legal statutes
  • Verifying information
  • Communicating with all parties in the transaction
Experience
07/2021 to Current
Owner/Office Administrator Glacier Bancorp Highland, UT,
  • Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
  • Replenished office supplies, placing new orders for restocking to maintain inventory.
  • Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
  • Processed financial documents, contracts, expense reports and invoices.
  • Created memos, letters and other documents, fostering internal and external communication.
  • Coordinated and directed organization's financial and budget activities to fund operations, maximize investments and increase efficiency.
  • Managed cash intake with high accuracy and prepared daily bank deposits.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Managed office inventory and placed new supply orders.
  • Reviewed invoices for accuracy to identify cost savings.
  • Quoted and prepared proposals for business services.
  • Collaborated with contractor representatives, supervisors, co-workers and sub-contractors on job sites to streamline operations.
  • Processed onboarding paperwork for new hires and rehires.
  • Processed employee status changes, keeping human resources systems and employee records up to date.
  • Assisted candidates with application processes by answering questions about application, performing background checks, providing legal tax forms.
  • Created, organized and maintained employee personnel files to keep sensitive data secure.
  • Scheduled appointments, meetings and conferences with employees to discuss and mitigate personnel issues.
06/2020 to 08/2021
Jr Loan Processor Glacier Bancorp Ione, WA,
  • Researched insurance information and flood certificates.
  • Maintained complete confidentiality of all submitted information according to release guidelines.
  • Organized loan files, updated databases, prepared general correspondence.
  • Maintained fast-paced schedule by consistently providing satisfactory application approval turnaround times.
  • Evaluated financial statements and contacted institutions and customers to clarify details.
  • Obtained repeat business by building strong customer relations and delivering world-class customer service.
  • Communicated with customers via telephone to answer questions, process transactions and resolve issues.
  • Discussed loan needs with clients and conveyed information regarding application processes.
  • Checked applicant credit, personal references and employment histories.
  • Prepared and delivered loan documents to title and escrow teams.
  • Import Loan Application, to get fie started so I may complete the order outs.
  • Set up all loans for the processor to work. For ex: Order Flood, Appraisals, Insurance, Title, Tax Transcripts, VOE, and payoff for Refinanced loans.
  • Update loan file w/ Contract details
  • 2015 itemization form completely filed out with correct amounts.
05/2020 to 06/2020
Loan Processor Kforce City, STATE,
  • Maintained fast-paced schedule by consistently providing satisfactory application approval turnaround times.
  • Upheld compliance with privacy and security requirements, as well as federal statutes covering SBA loans.
  • Evaluated small business and commercial loans for approval.
  • Communicated with customers in thru email and via telephone to answer questions, process transactions and resolve issues.
  • Ensured compliance with company policies, underwriting guidelines and lending program requirements.
  • Maintained complete confidentiality of all submitted information according to release guidelines.
  • Secured monthly approvals from management for problematic small business and commercial loans.
  • Discussed loan needs and financial histories with clients and conveyed information regarding application processes.
  • Checked approvals against established bank and government lending standards.
05/2014 to 05/2020
Loan Processor Security State Bank & Trust City, STATE,
  • Evaluated small business and commercial loans for approval.
  • Maintained complete confidentiality of all submitted information according to release guidelines.
  • Managed any conditions sent from underwriting departments.
  • Followed up with appropriate stakeholders for guaranty approval, charge off and maturity extension.
  • Completed closing process by collaborating with attorneys, title companies and government clerks.
  • Determined completeness of CPC packages, including recovery documentation, legal fees, valuations and lien searches
  • Discussed loan needs and financial histories with clients and conveyed information regarding application processes.
  • Reviewed and verified borrowers' income, credit reports, property appraisals and supplemental information to prepare documents for underwriting.
  • Checked approvals against established bank and government lending standards.
  • Upheld compliance with privacy and security requirements, as well as federal statutes covering Consumer Commercial and Real Estate loans.
  • Organized loan files, updated databases, prepared general correspondence and communicated with stakeholders.
  • Created and completed loan submission packages.
  • Supported loan officiant and underwriter teams by ensuring timely, judicious and accurate loan processing.
  • Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues.
  • Evaluated financial statements and contacted institutions and customers to clarify details.
  • Filed completed packages quickly and efficiently.
  • Obtained repeat business by building strong customer relations and delivering world-class customer service.
  • Ensured compliance with company policies, underwriting guidelines and lending program requirements.
  • Maintained fast-paced schedule by consistently providing satisfactory application approval turnaround times.
Education and Training
Expected in 05/2012 to to
High School Diploma:
Falls Career High School - Marble Falls, TX,
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Falls Career High School

Job Titles Held:

  • Owner/Office Administrator
  • Jr Loan Processor
  • Loan Processor
  • Loan Processor

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: