, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Client-focused Master Cosmetologist proudly offering over 25 years of delivering positive and memorable experiences to patrons. Energetic professional with undeniable talent in hair styling and coloring and skincare. Promoting passion for beauty and great communication skills. Results-focused beauty professional with strength in healthy hair. Proactive leader with strengths in communication and collaboration. Proficient in leveraging hairloss knowledge to promote hairgrowth. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes. Experienced in handling high-volume customer needs, quickly assessing each customer and offering on-trend recommendations. Skilled at cutting hair and recommending optimal products to drive revenue. Diligent about keeping records accurate and schedules organized.
Skills
Compassionate
Relationship Building
Service clients above and beyond their experience
Clear Communication
Appointment Scheduling
Self Motivated
Decision Making
Persuasion and Personal Influence
Staff Supervision
Computer Skills
Multitasking
Sound Judgment
Customer Consultation
Creative and Resourceful
Computer skills
Attentiveness
Problem Solving skills
Employee Training
Team Player and Team Builder
Shampooing and Conditioning
Time Management
Dye and Tint Application
New Technique Development
Video Tutorials
Chemical Application
Styling Suggestions
Payment Processing
Beauty Treatment Recommendation
Hair and Face Analysis
Digital Recordkeeping
Supply Ordering and Maintenance
Desktop and Laptop Computers
Hair Cutting
Hair Straightening and Curl
Physical Stamina
Data Entry
Adaptable to Changing Client Need
Clipper and Trimmer Operation
Social Perceptiveness
Supply Ordering and Management
Experience
02/1993 to CurrentOwner/Master HairstylistAmazon Workforce Staffing | Garwood, NJ,
Kept notes listing preferences and services provided to clients for quick reference.
Maintained relationships with 100% long-term clients
Backed up reception desk by answering phones, scheduling appointments and processing payments.
Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
Collected payment from customers and scheduled next appointments.
Assisted with basic bookkeeping, filing and maintaining clients' records.
Introduced modern techniques to style and stay up to date with newest trends in hair, nails and makeup.
Evaluated client's hair and physical features to determine style and cut plans.
Recommended styles and treatments based on clients' needs and appearances.
Evaluated client hair type, condition and desired outcome to determine ideal services.
Suggested, used and marketed appropriate products to clients for skin, nail and hair care to increase company profit.
Washed, conditioned, cut and styled hair for over 25 years daily clients and maintain high levels of customer satisfaction.
Fostered clean and sanitary work environment to protect customers and staff from infection.
Streamlined cleaning processes for treatment r
Treated customers to shampooing and head massage to promote loyalty.
Met with new clients and provided successful hair consultations detailing expectations for color, style and cut.
Increased sales by providing exceptional service and maintaining positive and energetic attitude.
Washed, colored, cut and styled hair for high volume of clients daily.
Scheduled daily client appointments with necessary details and remembered customer preferences and special needs.
Provided comprehensive hair treatments for various types of hair.
Handled cash and credit card payments with consistent accuracy.
Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
08/2019 to 09/2020Concierge Staff MemberAmerican Airlines Arena | City, STATE,
Worked with a positive attitude and smile while ensuring each guest has a great experience.
Arranged special accommodations for guests to enhance visitor experiences.
Acknowledged and greeted guests entering or leaving building, promoting pleasant environment.
Answered guest questions regarding local area, facilities and amenities.
Rectified volatile situations quickly through active listening and effective communication.
Greeted clients and provided personalized support to meet unique needs and promote brand loyalty.
Facilitated research of local venues, restaurants and visitor spots per guest requests.
09/2018 to 12/2018Package SorterKohls Distribution Center | City, STATE,
Attached PO receipts, packing slips and bill of lading to outbound shipments.
Reviewed packing slips and other documentation to properly box requested items for shipment.
Marked and labeled containers with accurate shipping information to prevent delays.
Education and Training
Expected in | Accounting And Business ManagementCedar Valley College, Lancaster, TXGPA:
Accomplishments
Author of "The Beautiful Door" by Jessica Claire
Awarded for LGPAADT Honors for Alumni service
Received the "HEART" award from the American Airlines Center Arena for hard work, great attitude and making sure guest are having a great experience.
Consistently maintained high customer satisfaction ratings.
Activities and Honors
Serving current and past students donating hair/ clothing for prom season annually.
Founder of "Purpose To Empower" an all women group to motivate and inspire.
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