LiveCareer-Resume

owner manager resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Entrepreneurial business development professional with over 20 years experience initiating successful sales growth strategies that produce profitable results. Developed strong client partnerships and relationships ranging from small business owners to C-Level Executives. Built operations from ground up with scalable approaches. Well-oriented to quickly identify and capitalize on emerging opportunities. Global supply chain experience with emphasis in LATAM region.

Skills
  • National account management
  • Fortune 500 partner experience
  • Performance goals
  • Consultative sales techniques
  • Adept multi-tasker
  • Contract negotiation expertise
  • Cold calling
  • KPI management
  • Hiring and staffing
  • Training and mentoring
  • Profit and loss analysis
  • Sales funnel building
  • Supply chain management
  • Cost management
  • Excellent communicator
  • Analytics
  • Analytical problem solver
  • Legal implications knowledge
  • Customs regulatory compliance
  • Fluent in Spanish
Experience
07/2018 to Current
Owner/Manager Pendo Washington, DC,
  • Promoted business across digital marketing platforms to maximize brand identity and generate revenue.
  • Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
  • Developed business and marketing plans.
  • Set pricing structures according to market analytics and emerging trends.
  • Trained teams on specific operations, applicable procedures and techniques for each job site.
  • Supervised performance of workers with goals of improving quality of service, efficiency and cost savings.
  • Created and offered additional materials to enhance training.
  • Blended business's goals, mission and values with learning development initiatives to deliver high-quality training to employees.
05/2013 to 05/2018
Owner and General Manager Stantec Inc. Fairfax, VA,
  • Developed and executed business plan for contract logistics and order fulfillment services.
  • Secured key client contracts and 3.5 million in revenue.
  • Consultative approach with C-Level clients to identify multiple needs and to meet them with customized solutions.
  • Prospected startups, small and medium size e-commerce companies through referral base and trade organization.
  • Fostered team-oriented and partner relationships with clients and staff.
  • Managed business finances, operating budget and company's P&L performance.
  • Negotiated carrier contracts.
  • Analyzed industry trends and compiled market research data to form planning and strategy.
  • Recruitment, hiring and management of operational staff.
  • Ensured KPI metrics were met and exceeded.
  • Risk assessments and controls.
  • Pivot and exit strategy plan in response to industry disruption caused by FBA (Fulfillment By Amazon) type business models.
  • Generated benchmarks and comprehensive client campaign reports through evaluation of digital analytics derived from Google Analytics, Open Ad Stream, Facebook Insights and Instagram Insights.
06/2001 to 04/2013
Owner and General Manager Quality Fulfillment And Distribution, Inc. City, STATE,
  • Developed and implemented business plan for outsourced fulfillment services, targeting direct response marketers that sold products via Spanish media to US Hispanic market.
  • Secured up to $7 million in annual revenue.
  • Established a niche brand and unique service in an underserved local niche market.
  • Consultative approach with prospective clients, sharing best practices, and contributing to client's new campaign strategies.
  • Prospected and developed service relationships with new startups, small and medium businesses in different local industries.
  • Built partnership relationships with clients' C-Level team, business owners and their support staff.
06/1998 to 06/2001
Senior Account Executive FedEx City, STATE,
  • Performed 120% of sales goal.
  • Negotiated contract terms, conditions and pricing for all sales.
  • Onboarded key sales accounts.
  • Maintained and serviced Major National Accounts.
08/1994 to 06/1998
Senior Marketing Specialist FedEx LATAM Division City, STATE,
  • Forecasted and tracked marketing and sales trends in assigned LATAM territories.
  • Wrote and developed annual marketing plans with corresponding budgets.
  • Measured marketing, advertising, and communications program performance and developed strategy.
  • Responsible for $10M marketing budget and ROI.
  • Gathered competitor data, analyzing pricing, product sales and marketing strategies.
Education and Training
Expected in 05/1991 to to
Bachelor of Science: Communication
University of Miami - Coral Gables, Florida,
GPA:
  • Major in Advertising and English Literature
Expected in to to
M.Ed. Special Education:
Barry University - Miami Shores, FL,
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • University of Miami
  • Barry University

Job Titles Held:

  • Owner/Manager
  • Owner and General Manager
  • Owner and General Manager
  • Senior Account Executive
  • Senior Marketing Specialist

Degrees

  • Bachelor of Science
  • M.Ed. Special Education

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: