Talented Owner with excellent marketing, customer service and facility oversight skills and more than 30 years of experience. Highly effective and comfortable working with people at all levels in organization. Forward-thinking Senior Executive with proven record of accomplishment in during the hair and fashion industry for the last 30-year career. Driven and ambitious change manager dedicated to continuous business improvement focused on enhancing revenue and streamlining business operations. Diligent in driving profit maximization through multifaced business approaches. Talented business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful industry. Decisive and experienced in impacting business direction and performance with successful leadership strategies, tactical decision making and forward-thinking approaches. Proven history of improving operations and boosting financial health through strong leadership.
Skills
Team Oversight
Scheduling
Bidding Processes
Product Branding
Coaching and mentoring
Contract Management
Project Management
Human Resource Management
Marketing
Business administration
Client Service
Verbal and written communication
Business launch
Strategic Planning
Consulting
Business planning
Budget development
Relationship building
Investor relations
Budgeting
Profit and Loss
Negotiation
Staff Management
Financial Management
Education
Liberty UniversityLynchburg, VAExpected in 12/2021 ā āBachelor of Science:Pychology - GPA:
Work History
Fort Transfer - Owner/Manager Martinez, GA, 10/1993 - Current
Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
Assessed income and expenses and adapted plans to improve profit levels.
Developed business plan, processes and procedures to provide superior products and services to customers.
Developed and managed relationships with vendors and suppliers.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Managed 12 employees by supervising daily tasks.
Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
Put together realistic budgets based upon costs and fees for effectively operating business.
Maintained consistent work levels by establishing large customer base and continuous pipeline of deliveries.
Consulted with customers to assess needs and propose optimal hair care solutions.
Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
Maintained up-to-date administrative records to monitor operational conditions.
Assessed financial reports and statements regularly to update processes and operations for greater profitability.
Used print strategies such as newspaper ads, business catalogs and marketing brochures to bring in and capture new customer business.
Cultivated forward-thinking, inclusive and performance-oriented business culture to lead industry in innovation and push progress.
Enhanced product awareness by taking pictures of new and available product offerings and posting to company's website and media accounts.
Input income and expense details into software program to track business finances and address variances.
Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
Aligned branding initiatives and sales strategies with client goals.
Achieved sales goals and increased revenue and profits for online store and with in the business through effective strategy development and organizational leadership.
Crafted engaging sales copy and eye-catching graphics for inventive client presentations.
Maintained motivated and well-paid sales team by calculating commission payments on time.
Developed improved records management systems for leases and contracts to improve timeliness of renewals.
Exceeded sales goals by 100% through effective employee management.
Medical Hair Restoration Clinic - Business Owner/Operator City, STATE, 11/2013 - 06/2017
Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
Assessed income and expenses and adapted plans to improve profit levels.
Developed business plan, processes and procedures to provide superior products and services to customers.
Developed and managed relationships with vendors and suppliers.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Managed up to 10 employees by supervising daily tasks.
Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
Put together realistic budgets based upon costs and fees for effectively operating business.
Grew Hair Loss Clinic from ground up, including developing business plans, hiring all staff and obtaining initial investments.
Consulted with customers to assess needs and propose optimal Hair Restoration solutions.
Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
Learned and remained updated on statutory requirements and regulations.
Assessed financial reports and statements regularly to update processes and operations for greater profitability.
Used print strategies such as newspaper ads, business catalogs and marketing brochures to bring in and capture new customer business.
Cultivated forward-thinking, inclusive and performance-oriented business culture to lead industry in innovation and push progress.
Provided customer service on all accounts and resolved problems.
Achieved sales goals and increased revenue and profits for Online store through effective strategy development and organizational leadership. Product sales for Client base.
Fashions Unlimited - Owner City, STATE, 04/2000 - 09/2013
Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
Assessed income and expenses and adapted plans to improve profit levels.
Developed business plan, processes and procedures to provide superior fashion to customers.
Developed and managed relationships with vendors and suppliers.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Managed 6 employees by supervising daily tasks.
Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
Put together realistic budgets based upon costs and fees for effectively operating business.
Grew clothing store from ground up, including developing business plans, hiring all staff and obtaining initial investments.
Kept all building areas and equipment functional and well-organized to promote business performance.
Consulted with customers to assess needs and propose optimal fashion solutions.
Assessed financial reports and statements regularly to update processes and operations for greater profitability.
Trained and motivated 5 employees to perform daily business functions, including sales.
Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
Used print strategies such as newspaper ads, business catalogs and marketing brochures to bring in and capture new customer business.
Capitalized on social media platforms to increase market awareness and recruit sales agents.
Conducted target market research to scope out industry competition and identify advantageous trends.
Brought in more than $250,000 in revenue a year.
Managed key accounts, including developing sales presentations and promotion initiatives to drive product sales and increase brand awareness.
Enhanced product awareness by taking pictures of new and available product offerings and posting to company's website and media accounts.
Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
Founded and managed three clothing stores, growing international revenue for 13 years.
Provided customer service on all accounts and resolved problems.
Formulated business plan to launch company services and signed new accounts.
Achieved sales goals and increased revenue and profits for clothing store through effective strategy development and organizational leadership.
Crafted engaging sales copy and eye-catching graphics for inventive client presentations.
Remained up-to-date on current trends and attended over a 15 trade shows per year to view and purchase products for resale.
Maintained motivated and well-paid sales team by calculating commission payments on time.
Dominated Columbia market for clothing businesses.
Exceeded sales goals through effective employee management.
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