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Owner Manager Resume Example

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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Entrepreneurial Owner with experience and solid history of business success. Built operations from ground up with strategic and scalable approaches. Well-oriented to quickly identify and capitalize on emerging opportunities.

Accomplished Owner offering [Number] years of progressive business experience. Dedicated to maximizing bottom-line profits with forward-thinking approaches and clear focus on continuous improvement. Knowledgeable about financial administration, regulatory compliance and recordkeeping.

Highly motivated professional with [Number] years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.

Positive Business Owner with more than [Number] years of expertise developing exceptional skills in [Skill]. True leader experienced in [Industry].

Skills
  • Labor relations
  • Marketing tactics
  • KPI management
  • Merchandising
  • Cash flow optimization
  • Territory and account oversight
  • Recruiting and hiring
  • Cost reduction
  • Employee development
  • Hiring and staffing
  • Customer relations
  • Team oversight
Experience
11/2012 to 06/2019 Owner /Manager Kemin Industries, Inc. | Des Moines, IA,
  • Hired and mentored core start-up team, working to outline initial company policies and procedures.
  • Directed hiring and training of new department managers to drive organizational improvements.
  • Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
  • Hosted fundraising events for various charities to boost brand awareness and community engagement.
  • Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
  • Promoted store offerings through newspaper advertisements, catalogs and brochures to attract new customers.
  • Introduced complete onboarding and training programs, surpassing established team sale targets and employee retention goals.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Coordinated with webmaster to develop website and create online advertisements.
  • Secured long-term accounts, managing sales presentations to promote product and brand benefits.
  • Trained teams on specific operations and requirements for each job site, including applicable procedures and techniques.
  • Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.
09/2001 to 04/2008 Owner/Bartender/Cook/Waitress Hometown Hotel | City, STATE,
  • Served plated dinners, oversaw buffet-style dinners and passed hors d'oeuvres for parties.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Minimized customer wait times by taking and filling large volume of orders each day.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Stocked server areas with supplies before, during and after shifts.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Increased sales of high margin menu items through effective upselling.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
  • Improved quality of service [Number]% by working closely with [Type] staff and meeting customer expectations.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Prepared and served cold, hot and [Type] beverages to guests.
  • Sent orders to kitchen staff by [Action].
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Reviewed identification for patrons before serving alcoholic drinks.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
10/1995 to 11/2000 Operator Wyeth Laboratories | City, STATE,
  • Cleaned and lubricated equipment on regular schedules to maintain life of machinery and achieve consistent operations.
  • Maintained correct temperature, levels and pressures on process systems and equipment.
  • Created and maintained daily activity logs to track ongoing operational performance.
  • Evaluated materials for quality and sorted parts and final products.
  • Put completed products into packages and moved to staging locations.
  • Monitored operating power plant equipment and readouts to identify problems and pursue corrective action.
  • Received and processed written and verbal instructions, prints and work orders.
  • Compiled operational data into reports to help management spot trends and resolve problems.
  • Practiced safe lockout-tagout procedures to prevent injury to personnel during maintenance procedures.
  • Removed and replaced tools and dyes to complete various tasks.
Education and Training
Expected in 06/1973 High School Diploma | Lancaster Catholic, Lancaster, PA GPA:

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81Good

Resume Strength

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  • Length
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  • Target Job
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Resume Overview

School Attended
  • Lancaster Catholic
Job Titles Held:
  • Owner /Manager
  • Owner/Bartender/Cook/Waitress
  • Operator
Degrees
  • High School Diploma

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