Owner/Manager Resume Example
Strategic-thinking individual experienced in managing and owning restaurant/tavern. Owner of restaurant/tavern business for more than fifteen years. Offering engaging and pleasant personality with expertise improving customer relationships. Dedicated, hardworking owner/restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Effectively manage personnel and business operations to handle demanding needs while maximizing customer service standards. Trained in preparing and handling food, organizing inventory and optimizing customer relations. Diplomatic in addressing customer concerns and resolving issues. Veteran Restaurant Owner with hands-on experience in all areas of restaurant operations. Excellent communication, organizational and conflict resolution skills. Strong history of devising precise and targeted business operations plans, managing all day to day operations. Forward-thinking leader with expertise in setting goals, quality standards and customer service.
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Parkland Health & Hospital System – Garland , TX
- Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations
- Created and monitored promotional approaches to increase sales and profit levels
- Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives
- Conducted target market research to scope out industry competition and identify advantageous trends
- Trained and motivated employees to perform daily business functions, including
- Applied human resources expertise to optimize hiring, training and performance
- Managed employees by supervising daily tasks
- Reconciled daily sales, returns and financial reports
- In charge of all scheduling
- In charge of all inventory for the business, in charge of all accounts payable and receivable
- In charge of all customer service issues
- In charge of all payroll for employees
- Ordered all supplies for day to day operations
- In charge of all customer service
Graycor Constructors – City , STATE
- Gathered information, prepared reports, and drafted correspondence related to cases
- In charge of man hour reports, recordable reports, new hire information, and drug testing procedures
- In charge of employee swipe cards for access in and out of the jobsite
- Received incoming calls and messages and addressed or triaged phone requests
- Sorted incoming mail and faxes and expedited urgent correspondence for immediate attention
- Ordered office supplies and researched supplier discounts
- Managed and archived quality documentation
- Documented meeting minutes and distributed to staff to facilitate follow-up and permanent record
- Used confidential waste bins and shredders, and locked document storage cabinets to protect confidential files, reports and fiscal data
- Welcomed visitors to office, communicated arrival to team
Graycor Industrial – City , STATE
- Processed payrolls
- Responded to employee questions and requests for information in timely and knowledgeable fashion
- Operated 10-key calculators, computers, fax machines, copy machines and other office equipment to produce documents
- Updated employee files with new details such as changes in address or salary levels
- Maintained employee confidence and protected payroll operations by keeping information confidential
- Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates
- Maintained employee privacy and protected payroll operations by keeping all information confidential
- Processed new hire paperwork and documents
- Checked accrued hours against listed hours for leave time
- Processed wage garnishments and child support
- Maintained payroll information by calculating, collecting and entering data
- Processed payroll and calculated deductions by accurately using JD Edwards software to secure payment
- Verified timekeeping records and handled any discrepancies with employees
Self Employed – City , STATE
- Demonstrated extremely fast and accurate typing abilities
- Strictly followed all federal and state guidelines for release of information
- Translated medical jargon and short-hand data into correct terminology
- Consistently maintained accuracy for spelling and content
- Efficient in transcription software, possessing ability and equipment to work from home
- Retrieved physician correspondence from dictation service and made edits when necessary
- Made corrections when needed to grammar, spelling and syntax
Chesterton High School - City
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Resume Overview
School Attended
- Chesterton High School
Job Titles Held:
- Owner/Manager
- Safety Office Secretary
- Payroll Clerk/Safety Secretary
- Medical Transcriptionist
Degrees
- High School Diploma : 1987
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