SEARCH

Owner/Manager Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
OWNER/MANAGER
Professional Summary

Strategic-thinking individual experienced in managing and owning restaurant/tavern. Owner of restaurant/tavern business for more than fifteen years. Offering engaging and pleasant personality with expertise improving customer relationships. Dedicated, hardworking owner/restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Effectively manage personnel and business operations to handle demanding needs while maximizing customer service standards. Trained in preparing and handling food, organizing inventory and optimizing customer relations. Diplomatic in addressing customer concerns and resolving issues. Veteran Restaurant Owner with hands-on experience in all areas of restaurant operations. Excellent communication, organizational and conflict resolution skills. Strong history of devising precise and targeted business operations plans, managing all day to day operations. Forward-thinking leader with expertise in setting goals, quality standards and customer service.

Skills
  • Relationship building
  • Business analysis
  • Strategic planning
  • Verbal and written communication
  • Staff management
  • Client service
  • Self-motivated
  • Good multitasker
  • Customer relationship building
  • Good communication skills
  • Good judgment
  • Strong team player
  • Effective at multi-tasking
  • Supervisory experience
  • Dependable and reliable
  • Computer Skills
Work History
Owner/Manager, 10/2005 to 11/2019
The Other Place Bar & Grill – Wanatah, IN
  • Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations
  • Created and monitored promotional approaches to increase sales and profit levels
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives
  • Conducted target market research to scope out industry competition and identify advantageous trends
  • Trained and motivated employees to perform daily business functions, including
  • Applied human resources expertise to optimize hiring, training and performance
  • Managed employees by supervising daily tasks
  • Reconciled daily sales, returns and financial reports
  • In charge of all scheduling
  • In charge of all inventory for the business, in charge of all accounts payable and receivable
  • In charge of all customer service issues
  • In charge of all payroll for employees
  • Ordered all supplies for day to day operations
  • In charge of all customer service
Safety Office Secretary, 05/1998 to 09/2005
Graycor Constructors – Homewood, IL
  • Gathered information, prepared reports, and drafted correspondence related to cases
  • In charge of man hour reports, recordable reports, new hire information, and drug testing procedures
  • In charge of employee swipe cards for access in and out of the jobsite
  • Received incoming calls and messages and addressed or triaged phone requests
  • Sorted incoming mail and faxes and expedited urgent correspondence for immediate attention
  • Ordered office supplies and researched supplier discounts
  • Managed and archived quality documentation
  • Documented meeting minutes and distributed to staff to facilitate follow-up and permanent record
  • Used confidential waste bins and shredders, and locked document storage cabinets to protect confidential files, reports and fiscal data
  • Welcomed visitors to office, communicated arrival to team
Payroll Clerk/Safety Secretary, 05/1998 to 09/2005
Graycor Industrial – Homewood, IL
  • Processed payrolls
  • Responded to employee questions and requests for information in timely and knowledgeable fashion
  • Operated 10-key calculators, computers, fax machines, copy machines and other office equipment to produce documents
  • Updated employee files with new details such as changes in address or salary levels
  • Maintained employee confidence and protected payroll operations by keeping information confidential
  • Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates
  • Maintained employee privacy and protected payroll operations by keeping all information confidential
  • Processed new hire paperwork and documents
  • Checked accrued hours against listed hours for leave time
  • Processed wage garnishments and child support
  • Maintained payroll information by calculating, collecting and entering data
  • Processed payroll and calculated deductions by accurately using JD Edwards software to secure payment
  • Verified timekeeping records and handled any discrepancies with employees
Medical Transcriptionist, 03/1996 to 04/1998
Self employed – Valparaiso, IN
  • Demonstrated extremely fast and accurate typing abilities
  • Strictly followed all federal and state guidelines for release of information
  • Translated medical jargon and short-hand data into correct terminology
  • Consistently maintained accuracy for spelling and content
  • Efficient in transcription software, possessing ability and equipment to work from home
  • Retrieved physician correspondence from dictation service and made edits when necessary
  • Made corrections when needed to grammar, spelling and syntax
Education
High School Diploma: 1987
Chesterton High School - Chesterton, IN
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • The Other Place Bar & Grill
  • Graycor Constructors
  • Graycor Industrial
  • Self employed

School Attended

  • Chesterton High School

Job Titles Held:

  • Owner/Manager
  • Safety Office Secretary
  • Payroll Clerk/Safety Secretary
  • Medical Transcriptionist

Degrees

  • High School Diploma : 1987

Similar Resumes

View All
Owner-Manager-resume-sample

Owner Manager

Mary Loves Cleaning

Akron, Ohio