Strategic-thinking individual experienced in managing and owning restaurant/tavern. Owner of restaurant/tavern business for more than fifteen years. Offering engaging and pleasant personality with expertise improving customer relationships. Dedicated, hardworking owner/restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Effectively manage personnel and business operations to handle demanding needs while maximizing customer service standards. Trained in preparing and handling food, organizing inventory and optimizing customer relations. Diplomatic in addressing customer concerns and resolving issues. Veteran Restaurant Owner with hands-on experience in all areas of restaurant operations. Excellent communication, organizational and conflict resolution skills. Strong history of devising precise and targeted business operations plans, managing all day to day operations. Forward-thinking leader with expertise in setting goals, quality standards and customer service.
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