LiveCareer-Resume

owner lead investigator resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

To obtain employment with an organization that can provide a career while affording them and me quality work and satisfaction. To use my skills and experience to provide the employer with exactly what is expected of in my job performance and dedication. As you will see upon reading my resume, I have no formal education past high school but I carry and have gained a wealth of knowledge over the years. There is not been much I cannot handle, respect confidentiality and am always loyal to my employer. I believe upon reading my resume you will find qualities you are looking for.


Highlights
  • Customer-oriented
  • Employee training and development
  • Human resources management
  • MS Office

  • Superb communication and organization skills
  • Driven
  • Client and vendor relations
  • Advanced problem solving skills
Accomplishments

Business Development:

  • Successfully grew business by reducing employees. Respect gained from previous vendors allowed me the opportunity to provide clients with more decision tools i.e more information from credit bureaus and criminal record division U.S wide.

Project Management:

  • Launched an investigative firm which resulted in employing 3 licensed to handle the work of 15 and was able to produced the same volume of work, 50 to 100 applications a day when given the right tools.


Experience
Owner/ Lead Investigator, 2001 to 2008
Leasesafe / AIMCity, STATE,
  • Left company below because I saw a more cost efficient, effective, productive and profitable way of doing business.
  • I managed and trained only 3 employees instead of 15 for the same volume of work, 50 - 100 applications per day.
  • Sales, client relations, payroll, bill paying, gathering and tracking of tax documentation, all accounting purposes, W2's, approved access to credit bureau reports and most criminal database records, accounts payable and receivable and insurance responsibilities were included.
  • Liaison between clients, credit bureaus, criminal record providers and law enforcement.
  • The respect I gained from vendors from my previous position allowed me to build my own company.
  • I sold the company in 2006 and remained two years as an employee and to ensure a smooth transition until lay-off.
Manager and Lead Investigator, 1998 to 2001
ASICity, STATE,
  • Trained and managed up to 15 employees.
  • Oversaw detailed investigative reports, decision making tools, before returning to clients.
  • Reports included credit reports, criminal background checks, references and accounts.
  • Liaison between clients, credit bureaus, criminal record providers and law enforcement.
  • Responsible for employee payroll hours.
  • Excellent communication, customer service, people person, problem solving and organizational skills.
Personal and administrative assistant, 1993 to 1998
Polk & Sullivan Insurance BrokersCity, STATE,
  • Handled personal and business accounts, appointment scheduling, heavy telephone, personal insurance Medicare claims for CEO and president's family members.
  • Assisted the reviewing of personal and commercial insurance policies before presentation to client
  • Scheduled broker / client meetings
  • Telephone and dictation skills
  • Liaison between employees and president and CEO.
Legal Secretary and Mortgage Loan Closer, 1983 to 1993
Stewart & Black, Attys. And Commonwealth Title Insurance CompanyCity, STATE,
  • Responsible for two attorneys and title insurance company.
  • Prepared court documents, i.e. warrants, motions, orders, complaints, deeds, settlement statements, deeds of trusts and notes, title opinions, title insurance policies
  • Scheduling of client attorney meetings, depositions, court appearances, mediations, real estate closings.
  • Consulted with all mortgage companies, government agencies and any other entity which needed to produce documentation for residential and commercial real estate closings, as required by law
  • Reviewed and prepared all real estate documents required by our company to be in compliance with laws
  • Handled large sums of money for settlements for legal cases and real estate disbursements, wire transfers, cash and balanced company books
  • Excellent telephone, organization, people, problem solving and communication skills.
Education
High School Diploma: General Studies, Expected in 1977
Stratford High School - Nashville, Tennessee
GPA:
Skills

accounting, accounts payable and receivable, attorney, excellent communication, credit, client relations, customer service, database upkeep, decision making, dictation, documentation, government, insurance, law enforcement, legal, notes, meetings, access, money, organizational skills, payroll, policies, problem solving, real estate, scheduling, settlements, tax information, telephone, legal document preparation and any and all confidential information.

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Resume Overview

School Attended

  • Stratford High School

Job Titles Held:

  • Owner/ Lead Investigator
  • Manager and Lead Investigator
  • Personal and administrative assistant
  • Legal Secretary and Mortgage Loan Closer

Degrees

  • High School Diploma

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