Multilingual Sales Manager with in-depth knowledge of the LATAM market; Expert knowledge of import and export operation and regulations to and from the United States.
Support the company in its efforts to maximize sales,cash flow and profitability, while at the sametime minimizing risk, past dues and write offs.
Interact with manufacturing plants and warehouses to ensure proper order processing and routing of shipments.
Owner- International Operation Manager Miami Beach, FloridaNew Global Import And Export Trading Co./Aug 2008 to Aug 2016
Developed new sales strategies to meet changes in customer's behavior.
Achieved 225% sales increase in the second year of business mostly by using cross-sales strategies.
Traveled oversees to meet with new and old clients.
Developed new business strategy to penetrate existing accounts.
Performed research of customer's business needs for new products.
Analyzed performance information to improve business efficiency.
Specialized in establishing ongoing communications with international clients.
Managed billing, pricing and invoicing issues.
Nurturing productive relationships with retailers and sales people.
Intern Stamford, CTTraditional Financial Services- Energy/Jun 2008 to Aug 2008
Gathered updated energy price reports for brokers on the trading desk.
Conducted web research to find secondary resources for possible leads.
Created and updated financial spreadsheets and investment database.
Provided administrative assistance when needed.
Organized client files and develop client follow up procedures.
Assisted financial consultants with list of prospects.
Developed new business, penetrate existing accounts.
Adept at preparing and confirming order approval.
Account/Shift Manager And Dispatcher on Weekend Nights Rye, NYPurchase Street Limousine/May 1998 to Jun 2008
Created document and records for dispatches including equipment used and charges incurred to be added to the management budget.
Managed 18 drivers and staff dispatch drivers to the airports for pick up and drop-off of passengers.
Developed drivers income reports by shift and organize schedule.
Organized balance sheet.
Conducted training for new employees.
Resolved customer complaints in a timely fashion.
Planed strategy to increase volume of business.
Collected company assessments from drivers and third parties.
Developed and distribute report to owner.
BBA: Bachelor in Business Administration and Minor in International RelationsFlorida International University2007Miami, FL, USA
Study Abroad Program - Spring 2007 (SPAIN)
Associate of Applied Science: Business - MarketingWestchester Community College2000Valhalla, NY, USA
Honors: Dean's List.
Member of the WCC Soccer Team.
Professionals Logistics Management - Certified by the Miami-Dade College.
Finance Your Import/Export Business - Certified by the Miami-Dade College.
Successful Customs Processing I - Certified by the Miami-Dade College.
Importing To And Exporting From The United States - Certified by the Miami-Dade College.
Set Up Your Import/Export Business - Certified by the Miami-Dade College.
Fluent Portuguese and Spanish. Proficient in Italian.
Award Business Strategy Game (BSG-Online) - Industry Champion 2007
Best Strategy Invitation (BSI-Online) - Distinguished Participant - 2007
Miami City Mission.
Community - Partnership For Homeless.
SUNY/Westchester Orientation Committee Member.
Expert flyer providing clients/friends advice on frequent flyer programs and airlines alliances including acquiring miles and points, optimal utilization and help claiming of awards online. Experienced with ITA Software, ExpertFlyer, Google Flights reservations system, international rates desk and airfare inventories. Participate in conferences to learn extra skills of how to maximize mileage and points earnings.