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Owner/Innkeeper Resume Example

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OWNER/INNKEEPER
Summary

Highly skilled, energetic sales person with management level experience looking to reenter the travel industry after 4 years of owning an Inn. Self starter with experience in a commission environment as well as excellent communication skills and travel experience.

Skills
  • Proficient in Apollo GDS, Outlook, Excel, Word, Publisher and ACT!
  • Air, car and hotel reservations
  • Advertising and marketing
  • Enjoy working with the public
  • Many years retail experience
  • 60WPM typing
  • Excellent written and verbal communications
  • Very well traveled and good geography knowledge
  • Managed up to 10 people
Accomplishments

In addition to running my Inn, I have used my connections and experience in the tourism field to assist my small town with various projects and events.

  • Created a community garden on a vacant piece of property in the center of town.
  • Helped design and landscape the post office parcel in the heart of the village.
  • Organizing Chairman for Spruce up Day and First Night
  • Board of Directors, Schroon Lake Chamber of Commerce
  • Board of Directors, Regional Office of Sustainable Tourism, Lake Placid NY
Experience
Owner/Innkeeper
July 2009 to April 2013Schroon Lake Bed and Breakfast － Schroon Lake, NY
  • Manage guest reservations
  • Set cancellation policies and enforcement
  • Provide exceptional guest experience
  • Create packages to attract guests to the Inn
  • Advertising and marketing
  • Website and social media development
Sales Manager
April 2002 to June 2009Tangerine Travel － Bothell , WA
  • Increased agency sales from 12M to 40M during tenure
  • Worked with Apollo GDS
  • Experience booking air, car and hotel
  • Proficient with ACT! database for sales
  • Account manager for multi million dollar corporate account
Education and Training
Associate of Arts : Hotel, Restaurant and Travel Administration, 1983Holyoke Community College － Holyoke , MA, USA
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Resume Overview

Companies Worked For:

  • Schroon Lake Bed and Breakfast
  • Tangerine Travel

School Attended

  • Holyoke Community College

Job Titles Held:

  • Owner/Innkeeper
  • Sales Manager

Degrees

  • Associate of Arts : Hotel, Restaurant and Travel Administration , 1983

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