Owner/Innkeeper Resume Example
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OWNER/INNKEEPER
Professional Summary
Strategic-thinking individual experienced in healthcare and accommodations management. Owner of Chiropractic business for more than 8 years and accommodations business for more than 12 years. Offering engaging and pleasant personality with expertise improving customer relationships.
Skills
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Work History
Owner/Innkeeper, 04/2008 to Current
Regency Care Of Arlington – Arlington , VA
Regency Care Of Arlington – Arlington , VA
- Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
- Established, optimized and enforced business policies to maintain consistency and high-quality standards across accommodation operations.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Enhanced operational efficiency and productivity by managing budgets, accounts and operational systems.
- Consulted with customers to assess needs and propose optimal accommodation and hospitality solutions.
- Directed successful turnaround, eliminating over $300,000 in debt within 6 years.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Reconciled daily sales, returns and financial reports with Think Reservations and Quickbooks.
- Input income and expense details into Quickbooks to track business finances and address variances.
Chiropractic Physician, 02/2000 to 02/2008
Brandon Integrated Healthcare Clinics – City , STATE
Brandon Integrated Healthcare Clinics – City , STATE
- Assessed patients to identify musculoskeletal and spine disorders and developed therapeutic treatment plans to correct abnormalities.
- Diagnosed neuromusculoskeletal conditions and performed corrective adjustments.
- Accessed and documented medical backgrounds and ordered diagnostic images to determine health problems.
- Educated patients and caregivers on diagnoses, medications and self-treatment options.
- Conducted patient history reviews and physical, neurological and orthopedic examinations to assess conditions and present disorders.
- Counseled patients about lifestyle choices impacting injuries, conditions and recovery.
- Implemented pain management strategies and specialized operations to improve patient health and reach recovery objectives.
- Advocated for specialized support devices to patients, including braces, tapes, bandages, straps and pain management regimens to achieve recovery goals.
Administrator, 05/1998 to 12/1999
Hospital Inpatient Management Systems (HIMS) – City , STATE
Hospital Inpatient Management Systems (HIMS) – City , STATE
- Improved information collection and recordkeeping accuracy by creating, updating and managing customer communications.
- Interpreted management directives to define and document administrative staff processes.
- Adapted to workflow changes and implemented continuous process improvements to overcome obstacles.
- Maintained patient databases and updated information in alignment with HIPAA protocols.
- Managed payroll, transactions, invoicing and budgeting to decrease financial inconsistencies.
- Verified benefits and worked with insurance companies to obtain payments.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Assessed personnel performance and implemented incentives and team-building events to boost morale.
- Streamlined processes to maximize operational efficiency.
- Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
- Maximized branding outreach by facilitating marketing initiatives.
- Established positive working relationships with colleagues, manager and customers through regular communication and effective anticipation of needs.
- Made decisions affecting daily operations such as overseeing purchasing and inventory management.
- Conducted in-depth troubleshooting of proprietary program problems and employee concerns and recommended corrective actions to resolve issues.
- Trained all new employees on records management system.
- Utilized proven problem-solving methods in accordance with company policy to enhance client satisfaction.
- Oversaw budget and tracked expenses against plans.
- Employed proven problem-solving techniques to resolve issues quickly and effectively.
- Increased revenue by developing key programs focused on promoting business.
- Directed hiring and recruitment of personnel in all departments.
- Codified office structures and processes to promote teamwork and performance.
- Coordinated luncheons with Inpatient physicians, insurance company administrators and internal company representatives to facilitate reporting of program effectiveness and process issues.
Education
High School DiplomaBrandon High School - City, State
Some College (No Degree): NursingHillsborough Community College - City, State
Bachelor of Science: Human BiologySan Jacinto College - City, State
Doctor of Chiropractic Medicine: ChiropracticTexas Chiropractic College - City, State
Masters in Public Health (MPH): Public HealthUniversity of South Florida - City
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Resume Strength
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Resume Overview
School Attended
- Brandon High School
- Hillsborough Community College
- San Jacinto College
- Texas Chiropractic College
- University of South Florida
Job Titles Held:
- Owner/Innkeeper
- Chiropractic Physician
- Administrator
Degrees
- High School Diploma
Some College (No Degree) : Nursing
Bachelor of Science : Human Biology
Doctor of Chiropractic Medicine : Chiropractic
Masters in Public Health (MPH) : Public Health
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