Owner/Innkeeper Resume Example Brookside Mountain Mist Inn & Cottages

OWNER/INNKEEPER

Professional Summary

Strategic-thinking individual experienced in healthcare and accommodations management. Owner of Chiropractic business for more than 8 years and accommodations business for more than 12 years. Offering engaging and pleasant personality with expertise improving customer relationships.

Skills

Business analysis
Contract Management
Business planning
Capital pursuit
Relationship Building
Budgeting
Business Development

Financial Management
Marketing
Project Management
Strategic Planning
Negotiation
Operations management

Work History

Owner/Innkeeper, 04/2008 to Current
Brookside Mountain Mist Inn & Cottages – Waynesville, NC

Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
Established, optimized and enforced business policies to maintain consistency and high-quality standards across accommodation operations.
Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Enhanced operational efficiency and productivity by managing budgets, accounts and operational systems.
Consulted with customers to assess needs and propose optimal accommodation and hospitality solutions.
Directed successful turnaround, eliminating over $300,000 in debt within 6 years.
Conducted target market research to scope out industry competition and identify advantageous trends.
Reconciled daily sales, returns and financial reports with Think Reservations and Quickbooks.
Input income and expense details into Quickbooks to track business finances and address variances.

Chiropractic Physician, 02/2000 to 02/2008
Brandon Integrated Healthcare Clinics – Brandon, FL

Assessed patients to identify musculoskeletal and spine disorders and developed therapeutic treatment plans to correct abnormalities.
Diagnosed neuromusculoskeletal conditions and performed corrective adjustments.
Accessed and documented medical backgrounds and ordered diagnostic images to determine health problems.
Educated patients and caregivers on diagnoses, medications and self-treatment options.
Conducted patient history reviews and physical, neurological and orthopedic examinations to assess conditions and present disorders.
Counseled patients about lifestyle choices impacting injuries, conditions and recovery.
Implemented pain management strategies and specialized operations to improve patient health and reach recovery objectives.
Advocated for specialized support devices to patients, including braces, tapes, bandages, straps and pain management regimens to achieve recovery goals.

Administrator, 05/1998 to 12/1999
Hospital Inpatient Management Systems (HIMS) – Tampa, FL

Improved information collection and recordkeeping accuracy by creating, updating and managing customer communications.
Interpreted management directives to define and document administrative staff processes.
Adapted to workflow changes and implemented continuous process improvements to overcome obstacles.
Maintained patient databases and updated information in alignment with HIPAA protocols.
Managed payroll, transactions, invoicing and budgeting to decrease financial inconsistencies.
Verified benefits and worked with insurance companies to obtain payments.
Established and updated work schedules to account for changing staff levels and expected workloads.
Assessed personnel performance and implemented incentives and team-building events to boost morale.
Streamlined processes to maximize operational efficiency.
Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
Maximized branding outreach by facilitating marketing initiatives.
Established positive working relationships with colleagues, manager and customers through regular communication and effective anticipation of needs.
Made decisions affecting daily operations such as overseeing purchasing and inventory management.
Conducted in-depth troubleshooting of proprietary program problems and employee concerns and recommended corrective actions to resolve issues.
Trained all new employees on records management system.
Utilized proven problem-solving methods in accordance with company policy to enhance client satisfaction.
Oversaw budget and tracked expensesagainst plans.
Employed proven problem-solving techniques to resolve issues quickly and effectively.
Increased revenue by developing key programs focused on promoting business.
Directed hiring and recruitment of personnel in all departments.
Codified office structures and processes to promote teamwork and performance.
Coordinated luncheons with Inpatient physicians, insurance company administrators and internal company representatives to facilitate reporting of program effectiveness and process issues.

Education

High School DiplomaBrandon High School - Brandon, FL

Some College (No Degree): NursingHillsborough Community College - Tampa, FL

Bachelor of Science: Human BiologySan Jacinto College - Pasadena, TX

Doctor of Chiropractic Medicine: ChiropracticTexas Chiropractic College - Pasadena, TX

Masters in Public Health (MPH): Public HealthUniversity of South Florida - Tampa, FL

Resume Overview

Companies Worked For:

Brookside Mountain Mist Inn & Cottages
Brandon Integrated Healthcare Clinics
Hospital Inpatient Management Systems (HIMS)

School Attended

Brandon High School
Hillsborough Community College
San Jacinto College
Texas Chiropractic College
University of South Florida

Job Titles Held:

Owner/Innkeeper
Chiropractic Physician
Administrator

Degrees

High School Diploma
Some College (No Degree) : Nursing
Bachelor of Science : Human Biology
Doctor of Chiropractic Medicine : Chiropractic
Masters in Public Health (MPH) : Public Health

Owner/Innkeeper Resume Example

Resume Score: 80%

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