Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
High achieving customer service representative offering an extensive background in customer service, sales, client relations and merchandising. Works well independently and part of a team ensuring productivity goals. Outgoing, and efficient with the capacity to multi-task.
03/2017 to 11/2017 Owner/ Housekeeper/ Nanny Arrivia | Virginia Beach, VA,
  • Supervised children while parents were on vacation, business trips and weekend getaways.
  • Maintained a child-friendly environment with engaging activities and continuous access to the outdoors.
  • Deep cleaned and organized whole house.
  • Ran errands, set up appointments and maintained scheduling.
  • Ran business independently.
06/2015 to 03/2017 Sales Associate Whole Foods Market | Goodlettsville, TN,
  • Completed floor replenishment to guarantee size availability and promote customer satisfaction.
  • Processed an average of 300 transactions each day in a timely manner.
  • Answered customers questions and addressed problems and complaints in person and via phone.
  • Opened and closed the store, which included counting cash drawers and making in store deposits.
10/2014 to 06/2015 Cashier Whole Foods Market | Hayward, CA,
  • Completed floor replenishment to guarantee size availability and promote customer satisfaction.
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
  • Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
  • Worked well while working two jobs.​
05/2013 to 05/2015 Cashier North Country Academy | Commerce, MI,
  • Built and maintained effective relationships with peers and upper management.
  • Offered exceptional customer service to differentiate and promote the company brand.
  • Helped customers select products that best fit their personal needs.
06/2012 to 05/2013 Stocker, Inventory Associate, Unloader County Of Gwinnett | Lawrenceville, GA,
  • Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
  • Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.
  • Examine and inspect stock items for wear or defects, reporting any damage to supervisors.
  • Receive and count stock items, and record data manually or using computer.
  • Mark stock items using identification tags, stamps, electric marking tools, or other labeling equipment.
  • Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors.
  • Issue or distribute materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions.
10/2008 to 06/2012 Substitute-Teacher Five Star Quality Care, Inc. | Salem, OR,
  • Built stable, consistent and positive environment for 0-5 year old children.
  • Managed general housekeeping duties, including feeding, diapering, resting, and cleanup.
  • Supported children's emotional and social development by adapting communication tactics for differing client needs.
  • Encouraged early literacy through read-aloud time and alphabet games.
11/2007 to 08/2008 Correctional Officer South Western Correctional Center | City, STATE,
  • Conduct head counts to ensure that each prisoner is present.
  • Inspect conditions of locks, window bars, grills, doors, and gates at correctional facilities to ensure security and help prevent escapes.
  • Monitor conduct of prisoners in housing unit, or during work or recreational activities, according to established policies, regulations, and procedures, to prevent escape or violence.
  • Search prisoners and vehicles and conduct shakedowns of cells for valuables and contraband, such as weapons or drugs.
  • Maintain records of prisoners identification and charges.
  • Record information, such as prisoner identification, charges, and incidences of inmate disturbance, and keep daily logs of prisoner activities.
  • Guard facility entrances to screen visitors.
  • Use weapons, handcuffs, and physical force to maintain discipline and order among prisoners.
12/2006 to 10/2007 Wait Staff Pizza Hut | City, STATE,
  • Actively complied with all health department regulations and rectified issues immediately.
  • Welcomed and acknowledge all guests in a friendly, service-oriented manner.
  • Politely answered phones promptly and recorded and confirmed reservations.
  • Maintained a professional tone of voice and words at all times, including during peak rush hours.
  • Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
Education and Training
Expected in Basics | South West Texas Junior College, Crystal City, TX GPA:
Expected in Majoring In | Criminal Justice , , GPA:
Criminal Justice
Cash handling, Strong communication skills, client, customer satisfaction, detail oriented, fast inspect, inventory, loss prevention, mark materials, maintain records, reporting, retail sales, time management, proficient in desktop publishing software: Photoshop , Illustrator, Gmail. Sales Software.

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  • Owner/ Housekeeper/ Nanny
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  • Stocker, Inventory Associate, Unloader
  • Substitute-Teacher
  • Correctional Officer
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